EDD Debit Card Never Arrived - What to Do?
Hey everyone, I'm having an issue with my debit card. I applied for benefits a while ago and still haven't received my card in the mail. Has anyone else experienced this? Any advice on what I should do next? I'm getting worried because I really need access to my funds.
19 comments

Freya Ross
Ugh, I've been there. It's so frustrating! Have you checked that they have your correct address on file? Sometimes that's the issue.
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Butch Sledgehammer
AuthorThanks for the suggestion! I'm pretty sure my address is correct, but I'll definitely double-check when I talk to them.
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Leslie Parker
Good idea! I had a similar problem and it turned out they had my old address. Once I updated it, the card came within a week.
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Sergio Neal
Address mixups happen way too often with these guys 🙄 You'd think they'd have a better system by now!
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Savanna Franklin
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Juan Moreno
Sounds interesting, but $20? Is it really worth it?
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Savanna Franklin
For me it was. I spent hours trying to get through on my own. This saved me so much time and stress.
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Amy Fleming
Idk man, seems kinda sketchy. Has anyone else tried this?
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Savanna Franklin
I get the skepticism, but it's legit. They even have a money-back guarantee if you don't get connected.
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Alice Pierce
Have you tried calling their customer service? Sometimes you can request a new card over the phone.
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Butch Sledgehammer
AuthorI've tried calling so many times, but I can never get through. It's always busy or I'm on hold forever 😫
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Esteban Tate
Same here. Their phone system is a joke. I swear they do it on purpose to discourage people from calling. 🤬
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Ivanna St. Pierre
Here's what you need to do: 1. Keep calling every day. I know it sucks, but persistence is key. 2. Check your online account if you have one. Sometimes there's info there about card status. 3. If you can't get through on the phone, try emailing or even sending a physical letter. 4. As a last resort, you might be able to go to a local office in person. 5. Document everything - dates you called, emails you sent, etc. 6. If all else fails, contact your local representative. They can sometimes help push things through. Hang in there! The system is frustrating, but don't give up. You'll get your money eventually.
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Butch Sledgehammer
AuthorWow, thank you so much for this detailed advice! I'll definitely try all of these. Really appreciate you taking the time to write this out. 💯
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Elin Robinson
This is solid advice right here. Listen to this person, OP!
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Atticus Domingo
lol welcome to the club. been waiting 3 months for mine. this whole system is a clown show 🤡
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Beth Ford
Have you checked if there's an option to switch to direct deposit instead? Might be faster than waiting for a card.
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Butch Sledgehammer
AuthorThat's a good idea! I'll look into that option. Thanks!
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Micah Trail
I went through this exact same situation last year! It took about 6 weeks but I finally got my card. A few things that helped me: 1) Try calling early in the morning (like 8 AM sharp) - that's when I had the best luck getting through. 2) Make sure to have your social security number and claim info ready when you call. 3) You can also try the UI Online portal to see if there's any status update on your card. Don't lose hope - I know it's super stressful when you need those funds, but it will come through eventually!
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