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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I'm dealing with this exact nightmare right now too! Just got my overpayment notice two weeks ago for $4,800 from PUA in 2021. What really gets me is that I was a gig worker whose income completely dried up during COVID - I thought I was doing everything right when I applied. Now they're saying I didn't provide enough documentation to prove my work was affected by the pandemic. I immediately filed my appeal and requested the collection hold, but I'm still terrified they'll grab my tax refund before the appeal gets processed. Has anyone had success with the hardship waiver (DE 1446W)? I'm a single parent and there's no way I can pay back nearly $5K without it completely destroying my finances. The whole situation feels so unfair - they approved these claims initially, many of us relied on that money to survive during the worst of the pandemic, and now years later they're coming after us with aggressive collection tactics. I know mistakes happen, but the way they're handling this is causing so much stress and financial hardship for people who were already struggling. Stay strong everyone - it sounds like appeals are working for some people, especially for non-fraud cases!
I'm in a really similar situation as a gig worker too! Got my overpayment notice last month for $7,200 and I'm also a single parent barely making ends meet. I filed for the hardship waiver (DE 1446W) about 3 weeks ago but haven't heard back yet. From what I've read, they're supposed to respond within 30 days but with the backlog it's taking longer. I included bank statements showing my current financial situation and documentation of my dependent child. The stress of this whole thing is just overwhelming - like you said, we were just trying to survive during COVID and did what we thought was right. Have you been able to get through to anyone at EDD to confirm they received your appeal? I'm thinking about trying that Claimyr service someone mentioned earlier since I can't get through on the phone either.
I'm going through this exact same situation right now! Got hit with a $5,400 PUA overpayment notice just last week and I'm absolutely panicking about my tax refund. Like you, I've been trying to call EDD nonstop with no luck getting through. What's really frustrating is that I was a freelance photographer and my business completely dried up during COVID - I had contracts cancelled left and right. I provided what documentation I had when I originally applied, but now apparently it's not enough years later. Reading through these comments has been both terrifying and helpful. I'm definitely going to file my appeal today and request that collection hold. The fact that they can grab state refunds so quickly without much warning is really scary since I'm counting on that money for my rent next month. Has anyone had success getting through to EDD early in the morning? I've been trying afternoons but maybe I need to call right when they open. This whole situation is causing me so much anxiety - it feels like they're punishing us for trying to survive during the worst economic crisis of our lifetimes. Thanks for posting this OP, at least now I know I'm not alone in dealing with this mess!
I totally feel your frustration about the freelance work documentation - I'm in a similar boat as a gig worker! For what it's worth, I've had better luck calling EDD right at 8am when they first open. The phone lines seem less jammed then. Also, if you're a freelance photographer, do you still have any of those contract cancellation emails or communications from clients from 2020/2021? Even screenshots or forwarded emails might help strengthen your appeal case. I know it's hard to dig up old records but anything showing the direct COVID impact on your business could be useful. The anxiety is so real - I've barely been sleeping since I got my notice. At least we're all figuring this out together!
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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I had a similar issue with my zip code error during certification. You'll need to contact EDD directly to get this corrected - they can update your address information in their system. When you call, have your Social Security number and claim details ready. The zip code error won't automatically disqualify your backdated claim, but it does need to be fixed to ensure your payments are processed correctly. You might also want to check if you can update your address through your online EDD account first before calling, as sometimes minor address corrections can be made there.
@Max Knight Thanks for the helpful advice! I m'dealing with a similar situation right now. Did you have any luck getting through to EDD by phone? I ve'been trying for days but keep getting the busy signal or automated message saying to call back later. Also, do you remember if there was a specific department or extension that handles address corrections? I want to make sure I m'prepared when I finally get through to someone.
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Pro tip: if you cant find your EDDCAN, check your spam folder for emails from EDD. Sometimes their emails end up there and you might find your number in one of those messages.
Oh, good idea! I'll definitely check that. Thanks!
Just went through this exact same situation last month! Here's what worked for me: I couldn't find my EDDCAN anywhere, so I had to call the 1-800-300-5616 number. After trying for days, I finally got through by calling right at 8:00 AM sharp. The rep was actually really helpful - they updated my address over the phone AND gave me my EDDCAN for future reference. The whole call took about 15 minutes once I got connected. Make sure you have your SSN, old address, new address, and any unemployment claim numbers ready. Also, don't worry about your benefits being interrupted - mine continued without any issues once the address was updated. Good luck, and don't give up! It's frustrating but definitely doable.
This is super helpful! Thanks for sharing your experience. The timing tip about calling exactly at 8 AM seems to be the key - several people have mentioned that. Did you have to wait long on hold even calling at that time? And it's reassuring to hear that your benefits weren't interrupted during the address change process!
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UPDATE: I ended up selecting Public Administration based on all your advice, and added a note explaining it was a charter school position. Just got notification that my claim was approved without any issues! Processing time was normal (about 10 days). Thanks everyone for your help!
That's great news! Glad it worked out smoothly for you. Thanks for coming back to update us!
Congrats on getting approved! This is such a helpful thread for anyone in education dealing with the same confusion. The EDD system really needs better category labels - "Public Administration" for schools is so non-intuitive. Your tip about adding explanatory notes in the comments section is gold. I'm bookmarking this whole discussion in case I ever need to file again. Thanks for taking the time to update us with the outcome!
Eloise Kendrick
This is such a relief to hear! I went through something similar a few months ago and it was absolutely terrifying being locked out of my benefits. The three-way call approach is genius - I wish I had known about that trick when I was dealing with my situation. For anyone else reading this who might face a similar issue, I'd also recommend taking screenshots of your account settings regularly (like your registered email, phone number, etc.) so you have proof of what your legitimate account info should be. It helped me when I had to verify my identity later. Lucas, make sure to monitor your account closely for the next few weeks even after you get the new card, just to be safe!
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Ava Kim
•That's such great advice about taking screenshots! I never would have thought of that but it makes perfect sense to have documentation of your legitimate account settings. I'm definitely going to start doing that for all my important accounts, not just EDD/Money Network. Thanks for sharing that tip - it could save someone a lot of headache down the road if they ever need to prove what their original settings were.
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Gianni Serpent
Wow, what a nightmare situation! I'm so sorry you're dealing with this. I went through something similar last year and it's absolutely maddening how they bounce you back and forth between departments. One thing that really helped me was documenting EVERYTHING - every call, every representative's name, reference numbers, what they told you, etc. Keep a written log with dates and times. This becomes crucial when you're dealing with multiple agencies that don't seem to communicate with each other. Also, when you call Money Network, don't just ask for fraud department - specifically tell them "my account was compromised due to unauthorized email change and I need to speak with someone who can issue a replacement card." Being very specific about what you need seems to get you routed to the right person faster. The direct deposit suggestion others mentioned is GOLD - definitely set that up once this is resolved. I switched to direct deposit after my card issues and haven't had a problem since. The Money Network card system seems to be a magnet for these kinds of problems. Hang in there, it will get resolved but I know how stressful it is when rent is due!
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