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Pro tip: if you're calling, try right when they open or just before closing. Sometimes you can catch a break in the queue.
The EDD representative direct line dream died when they supposedly 'improved' their phone system. Now it's Russian roulette every time you call - busy signal, 2+ hour hold, or dropped call. At least before you knew which department you were reaching.
Pro tip for anyone still hunting for an EDD representative direct line: Stop looking and adapt to the new reality. I wasted 3 months searching for shortcuts that don't exist anymore. Finally accepted that you either commit to the manual calling marathon or pay for a service like Claimyr to handle it.
Took me way too long to accept this reality too. Wish someone had told me sooner to stop wasting time on dead ends.
This is exactly what I needed to hear. I've been wasting weeks looking for these mythical direct lines when I should have just accepted the new system. Thanks for the reality check - going to look into Claimyr now instead of continuing this wild goose chase.
Pro tip: start calling RIGHT when they open. Like, be dialing at 7:59:59 am. Sometimes you can get through before the queue fills up.
I went through this same situation about 6 months ago when I moved from CA to Texas. Here's what worked for me: 1. Call EDD BEFORE you move if possible - it's way easier to handle while you're still in state 2. Have your exact move date ready, they'll need it for their records 3. Ask specifically about the Interstate Benefits Program - this is what handles cross-state claims 4. Keep all your documentation handy (ID, proof of new address, etc.) 5. Don't stop certifying! Even if there's a delay in processing, keep doing your weekly certifications The whole process took about 3 weeks for me, but I didn't have any major hiccups. Texas and CA work together pretty well on this stuff. Just be patient and persistent - you'll get through it! 💪
This is exactly what I needed to hear! Thank you so much for the detailed breakdown. I'm moving to Oregon next month and was super worried about the whole process. Did you have to do anything special since you were moving to Texas specifically, or was it pretty standard? Also, when you say "keep certifying" - did you certify using your old CA address until everything was transferred over?
@Nora Brooks The Texas thing was pretty standard - most states have agreements with CA for unemployment transfers. For the certifying part, I actually updated my address with EDD right after I moved but kept certifying normally. The key is to NOT skip any certification periods even if your claim seems stuck "-" they can backdate payments but it s'harder if you missed certifying. Oregon should be even easier than Texas since West Coast states tend to work together well! Just make sure to mention you re'moving to Oregon when you call - they might have specific instructions for that state.
Same thing happened to me last year! The key is being persistent and organized. I made copies of EVERYTHING and sent it multiple ways - mail, fax, AND uploaded through their portal if possible. Also keep a log of every call you make with date/time/who you spoke to. It took about 6 weeks but they eventually corrected mine. Don't give up! 💪
This is super helpful! 6 weeks feels like forever but at least there's hope 😅 Did you have to keep calling during those 6 weeks or did they eventually reach out to you once they processed everything?
@Jacob Lewis That s'really encouraging to hear! Did you notice any delays in your benefit payments while they were reviewing the wage correction, or did everything continue normally during those 6 weeks?
Ivanna St. Pierre
Thank you everyone for all the helpful suggestions! I tried calling this morning using the 1-2-4 method right at 8:01am. Still took me 6 calls to get through, but I finally got placed in the queue instead of being disconnected! Was on hold for 67 minutes but eventually spoke with a very helpful representative who fixed my pending payments. They said there was a "quarterly review flag" on my account that needed to be removed manually. For anyone else struggling with this issue - persistence is key! And the 1-2-4 sequence after selecting your language does seem to help bypass some of the automation.
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Beth Ford
glad u got thru! my payments were stuck too and they told me someting about a review flag too. weird they don't just tell us that in the online messages
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Keisha Williams
•This is so frustrating about EDD - they leave people in the dark about these internal processes! I'm dealing with something similar right now where my payments just stopped with no explanation. Did they give you any timeline for when the quarterly review would be completed, or do they just fix it on the spot when you call?
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Pedro Sawyer
•@Keisha Williams In my case, the rep was able to remove the quarterly review flag immediately while I was on the phone! She said it would take 24-48 hours for the payments to process, and sure enough, they showed up the next day. So definitely worth calling if you can get through - they can often fix these review holds on the spot rather than making you wait weeks for it to resolve automatically.
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