UPDATE: Just want to let everyone know that my Money Network website is working normally again this morning. All my transaction history and balance is showing correctly now. Looks like it was just a temporary glitch like some of you suggested. Thanks to everyone who helped calm me down yesterday!

Glad to see this got resolved! For future reference, you can also check your payment status directly on UI Online even when Money Network is having issues. Go to History > Payment Activity and it will show if EDD has actually issued the payment, regardless of what's happening with the card system. This saved me a lot of panic during a similar outage a few months ago. It's also worth bookmarking Money Network's system status page if they have one - some financial services post maintenance schedules there.

Quick update for everyone: As of February 2025, EDD has actually improved their account recovery process. If you call the technical support line and explain your situation, they now offer a temporary access code option that bypasses security questions. The temporary code is valid for 72 hours, giving you enough time to certify and then set up new security questions. I've helped several people use this new process and it's much better than the old system. Just be prepared to verify your identity through other means (address, employer information, benefit amounts, etc).

Glad you got it sorted out! This thread is going to be super helpful for others dealing with the same issue. The temporary access code option sounds like a real game-changer - wish EDD had publicized that better. Also thanks for confirming the Claimyr service works, I've been curious about that but wasn't sure if it was legit. Going to bookmark this whole thread in case I ever run into login issues myself!

Hey Javier! I just went through this nightmare myself a few weeks ago - changed from AT&T to Verizon and got locked out of my EDD account completely. Here's what finally worked for me after days of frustration: Try calling the EDD Employer Services line at (888) 745-3886 - I know it sounds backwards since you're not an employer, but they have access to the same account systems and are WAY less busy. When they pick up, just explain you're having trouble accessing your UI Online account due to phone verification issues. They transferred me to someone who fixed it in 10 minutes! Also, while you're waiting to get through, try clearing ALL your browser data (not just cache) and then accessing EDD from your phone's mobile browser instead of the app. Sometimes the desktop site gets stuck on your old phone info but the mobile version will let you update it. Quick emergency tip since you mentioned work - if you absolutely can't get this fixed today, you can still file a paper claim as backup. Go to edd.ca.gov and download form DE 4581. It's old school but it works and buys you time to fix the online issue. Don't stress too much - this exact thing happens to tons of people and EDD knows it's a problem on their end. You'll definitely get your benefits, it's just their crappy system making you jump through hoops. Keep fighting! 💪

Hey Javier! Reading through all these responses, this community really came through with some incredible solutions! I wanted to add one more option that helped my sister when she had the same phone verification nightmare - try calling the EDD Paid Family Leave line at (877) 238-4373. I know it sounds weird since you're dealing with UI, but they use the same account system and are usually WAY less busy. When they pick up, just explain you're having phone verification issues with your UI Online account. They can often transfer you internally or even fix it themselves since they have access to the same database. Also, if you're still stuck, try accessing your EDD account through the CA.gov portal instead of going directly to the EDD site - sometimes the state portal bypasses certain verification glitches. Don't stress too much about work - you've got like 30 different solutions to try now thanks to this amazing community! One of them is bound to work. Keep fighting the good fight! 💪

wat happens if u get a second job? can u still get benefits if ur total hours still less than before?

Dylan, I went through almost the exact same situation about 8 months ago - hours cut from 35 to 14 per week at my retail job. I was so stressed about money but applying for partial UI was honestly one of the best decisions I made! A few things that helped me: - Apply ASAP since there's usually a waiting week before benefits start - Keep detailed records of your reduced hours/paystubs - EDD might ask for them - Don't stress too much about your employer finding out - mine was actually understanding since they knew they had to cut hours due to slow business - The online application is pretty user-friendly, took me maybe 30 minutes The partial benefits really helped bridge the gap while I looked for supplemental income. You've got this! The system exists exactly for situations like yours where your hours get slashed through no fault of your own.

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

If you're still on hold after 8PM, you'll likely get disconnected since that's when EDD closes. Unfortunately, there's no automatic callback system for being on hold after hours - you'll need to call back the next business day. I'd recommend trying to call first thing in the morning around 8AM when they open, as the lines tend to be less busy then. Some people have had luck using the shortcuts others have shared in this thread to get through faster.