EDD interview scheduled, they called and hung up - what now?
So I had an interview scheduled with EDD today from 10am to 12pm. They called me but then hung up! Has anyone else experienced this? What should I do now? I'm worried I might miss my chance to get my benefits sorted out.
26 comments

Tom Maxon
I found a way to solve EDD interview call dropped issue, watch this: https://www.youtube.com/watch?v=TVd5_uLk6VM
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Ingrid Larsson
Ugh, that sucks! The same thing happened to me last month. I waited all day for the call and when it finally came, it dropped after like 2 seconds. So frustrating! 😤
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Carlos Mendoza
Did you try calling them back? Sometimes their system glitches and drops calls.
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Ingrid Larsson
Yeah, I tried calling back but you know how it is... endless hold times and then getting disconnected again. It's like playing phone tag with a ghost 👻
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Zainab Mahmoud
lol phone tag with a ghost. that's exactly what it feels like!
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Ava Williams
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Raj Gupta
Sounds too good to be true. Has anyone else tried this?
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Lena Müller
20 bucks? Idk man, seems kinda steep just to make a phone call.
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Ava Williams
I get the skepticism, but honestly, after spending hours trying to get through, it was worth every penny to me. Saved me so much time and stress.
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TechNinja
How long did it take for them to actually connect you with someone?
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Ava Williams
It took about an hour and a half, but I didn't have to sit there listening to hold music. They just called me when an agent was on the line.
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Keisha Thompson
Have you tried emailing them? Sometimes that works better than calling. It might take a few days to get a response, but at least you'll have something in writing.
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Paolo Bianchi
Classic EDD move 🙄 They're probably swamped with calls and their system can't handle it. Keep trying to call back, and document everything. Note the time they called and hung up, and any other attempts you make to contact them.
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Yara Assad
Good advice about documenting everything. You never know when that info might come in handy later.
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Olivia Clark
I've been dealing with EDD for months now and let me tell you, it's a nightmare. Here's what I've learned: • Always answer unknown numbers during your interview window • If they hang up, try calling back immediately • Keep a log of all your interactions (calls, emails, etc.) • Be persistent - sometimes you have to call multiple times a day • Consider reaching out to your local assembly member for help • Check your EDD account online regularly for updates Hang in there, OP. It's a frustrating process but don't give up!
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Tyrone Johnson
AuthorWow, thanks for all the detailed advice! I'll definitely start keeping better records of everything. How long did it take you to finally get your benefits sorted out?
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Olivia Clark
It took about 2 months of back and forth, but I finally got it resolved. Stay strong, it's a marathon not a sprint!
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Javier Morales
have u tried reachin out on social media? sometimes if u tweet at them or message on FB they respond faster
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Natasha Petrov
This is why the whole system needs an overhaul. It's ridiculous that in 2023 we're still dealing with dropped calls and impossible-to-reach government agencies. We deserve better!
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Connor O'Brien
Preach! 🙌 The system is totally broken. We need to put pressure on our reps to fix this mess.
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Amina Diallo
Yeah but good luck getting anything done in this political climate. We'll probably be using carrier pigeons before they actually upgrade the system 🐦
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GamerGirl99
Maybe try calling from a different phone number? I've heard sometimes they block numbers that call too often, so if you've been trying a lot it might help to use a friend's phone.
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Hiroshi Nakamura
Ugh, I feel your pain. I've been trying to get through to EDD for weeks. It's like they're playing hard to get, but we're the ones who need the money! 💸 Anyway, sending good vibes your way. Hope you get it sorted soon!
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Tyrone Johnson
AuthorThanks for the good vibes! We're all in this struggle together, I guess. How long have you been trying to reach them?
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Hiroshi Nakamura
Going on 3 weeks now. It's been a wild ride of emotions, let me tell ya. One minute I'm hopeful, the next I'm ready to throw my phone out the window 😅
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StarSurfer
Ugh, this exact thing happened to me two weeks ago! They called at 10:15 AM and literally hung up after I said "Hello." I was so frustrated I almost cried. What I ended up doing was immediately calling back using the 2511 trick (call the main number, press 1 for English, then 2 for employers, then 5, then 1, then 1 - it gets you to a rep faster). It took about 45 minutes on hold but I finally got through to someone who could reschedule my interview. They said it was a "technical issue" and happens more often than they'd like to admit. Don't give up - just keep trying! Also, make sure your voicemail isn't full in case they try to leave a message next time.
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