EDD interview scheduled, they called and hung up - what now?

I found a way to solve EDD interview call dropped issue, watch this: https://www.youtube.com/watch?v=TVd5_uLk6VM

Ugh, that sucks! The same thing happened to me last month. I waited all day for the call and when it finally came, it dropped after like 2 seconds. So frustrating! 😤

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Have you tried emailing them? Sometimes that works better than calling. It might take a few days to get a response, but at least you'll have something in writing.

Classic EDD move 🙄 They're probably swamped with calls and their system can't handle it. Keep trying to call back, and document everything. Note the time they called and hung up, and any other attempts you make to contact them.

I've been dealing with EDD for months now and let me tell you, it's a nightmare. Here's what I've learned: • Always answer unknown numbers during your interview window • If they hang up, try calling back immediately • Keep a log of all your interactions (calls, emails, etc.) • Be persistent - sometimes you have to call multiple times a day • Consider reaching out to your local assembly member for help • Check your EDD account online regularly for updates Hang in there, OP. It's a frustrating process but don't give up!

have u tried reachin out on social media? sometimes if u tweet at them or message on FB they respond faster

This is why the whole system needs an overhaul. It's ridiculous that in 2023 we're still dealing with dropped calls and impossible-to-reach government agencies. We deserve better!

Maybe try calling from a different phone number? I've heard sometimes they block numbers that call too often, so if you've been trying a lot it might help to use a friend's phone.

Ugh, I feel your pain. I've been trying to get through to EDD for weeks. It's like they're playing hard to get, but we're the ones who need the money! 💸 Anyway, sending good vibes your way. Hope you get it sorted soon!

Ugh, this exact thing happened to me two weeks ago! They called at 10:15 AM and literally hung up after I said "Hello." I was so frustrated I almost cried. What I ended up doing was immediately calling back using the 2511 trick (call the main number, press 1 for English, then 2 for employers, then 5, then 1, then 1 - it gets you to a rep faster). It took about 45 minutes on hold but I finally got through to someone who could reschedule my interview. They said it was a "technical issue" and happens more often than they'd like to admit. Don't give up - just keep trying! Also, make sure your voicemail isn't full in case they try to leave a message next time.

This is so frustrating but unfortunately pretty common with EDD! When this happened to my sister, she immediately called back and got through after about 30 minutes on hold. The rep told her their phone system has issues and sometimes drops calls automatically if there are too many people in the queue. They were able to reschedule her interview for the next week. I'd suggest calling back ASAP and explaining what happened - they should be understanding since it's a known issue on their end. Also, maybe ask them to confirm your phone number is correct in their system in case that's causing the problem. Don't lose hope, you'll get through this! 🙏

This happened to me too! I was so nervous waiting for the call and when they finally called, it lasted maybe 3 seconds before the line went dead. I was devastated thinking I'd blown my chance. Here's what I did: I called back immediately using the main EDD number and when I got through (took about an hour), I explained exactly what happened. The rep was actually really understanding and said their system has been having major issues with dropped calls lately. She rescheduled me for the following Tuesday and made a note in my file about the technical issue. The second interview went perfectly fine - no dropped calls! My advice: call back TODAY if possible, stay calm when explaining the situation, and ask them to make a note about the technical issue in your file. They deal with this more than you'd think, so they should be sympathetic. Don't panic - you didn't do anything wrong! 💪

This is SO frustrating and unfortunately way too common with EDD! The exact same thing happened to me last month - they called right at the start of my interview window and hung up immediately. I was panicking thinking I'd lost my chance, but here's what worked for me: I called back using the main number within 10 minutes and got through after about 40 minutes on hold. When I explained what happened, the rep said "Oh yeah, that's been happening a lot lately - our phone system drops calls when there's high volume." She was actually really apologetic and rescheduled me for 3 days later without any issues. The key is to call back ASAP while it's still fresh, and mention that it was a dropped call during your scheduled interview window. They have notes about these technical issues and should be understanding. Also double-check that your phone number in their system is correct! The rescheduled interview went perfectly fine - no technical issues the second time. Don't give up, you've got this! 🤞

This is such a nightmare! I went through something similar a few months ago and it was absolutely maddening. Here's what I learned from my experience: Call back IMMEDIATELY - like within the hour if possible. When you get through (and you will, just be patient with the hold times), explain exactly what happened and ask them to check for any technical notes in your file. In my case, they could actually see that the call had been dropped on their end and were able to reschedule me without any hassle. The rep even apologized and said their phone system has been having major issues. Also, make sure to ask for a confirmation number or reference number for your new interview appointment - having that written down saved me so much stress later. The whole system is broken but the individual reps are usually pretty understanding about these technical glitches since they deal with them constantly. You didn't do anything wrong, so don't let this discourage you from pursuing your benefits! Keep us posted on how it goes! 🤞