EDD UI Online: Certification weeks not showing up, including October 2023 - What to do?

Yeah, I've been trying to call but can't get through. It's so frustrating 😤

Pro tip: call right when they open. Set an alarm and be ready to dial at 8:00:01 AM. It's the only way I've ever gotten through.

Another tip is to keep redialing continuously for a few minutes after the lines open. Sometimes persistence pays off!

UBI could simplify a lot of these issues, but there's a lot of debate about its feasibility.

Haha! If only debugging EDD was as fun as ghostbusting.

I'll give that a try, thanks for the tip!

Also, check for any messages in your UI Online inbox that might give more details.

As silly as it sounds, I've actually had this work for small technical glitches before. Always worth a try!

This is really helpful, thank you. I'll consider Claimyr if I keep having trouble.

It's good to have multiple strategies. Hopefully OP and others in similar situations will find a resolution soon.

Omg yes! Every time they "improve" something, it breaks for like a month 😫

I used to work in IT. Trust me, government systems are a nightmare to update.

Upgrades often introduce new bugs if not thoroughly tested. EDD should really focus on stability and user experience.

Thank you so much for this detailed advice! I'll definitely try these steps.

This is solid advice. I'd add: document every call, get names of reps you talk to.

I'd also recommend keeping a timeline of actions taken. It helps when you need to escalate the issue.

Good advice! Sometimes they request additional verification and don't notify you properly.

November?! That's insane. How are you managing?

Barely. Living off savings and credit cards. It's rough out here.

I hope you and OP can get your benefits sorted out soon. The system should be more supportive during tough times.

Wow, way to be insensitive. You don't know OP's situation.

I am looking for work, but I still need this money I'm entitled to. Bills don't stop.

Bruh, read the room 🙄

For many, unemployment is a bridge to their next opportunity, not a long-term solution.

Good point! Sometimes emails from EDD are flagged as spam by mistake. It can also help to add their email address to your contacts.

Same here! It took me like 2 months to get it sorted out. The system is a joke 🤡

2 months?! I can't wait that long. Bills are piling up 😰

have you tried contacting your local assemblymember? they can sometimes help speed things up

Definitely agree with contacting your local representative. They often have special channels to expedite such issues.

Sounds sketchy. Is it legit?

Totally legit. I was skeptical too, but it saved me hours of hold time. Worth every penny.

$20 to talk to EDD? That's highway robbery! 😡

I get it, but think about how much time you waste on hold. Time is money, ya know?

I've used Claimyr too, and while it does work, it's unfortunate that such a service is needed in the first place. Hopefully, EDD improves accessibility soon.