EDD CA: Driver's License Linked to Wrong Account, Can't File Claim or Reach Anyone - Help!
So I've been having this issue with my drivers license being linked to the wrong account and I can't file a claim without talking to someone. I got a letter saying someone tried to use my info but I thought it was fixed. Now I'm stuck and can't get through to anyone on the phone. Anyone else dealing with this? Any advice on how to actually talk to a real person?
42 comments


Tom Maxon
I found a way to solve EDD account identity verification issues, watch this: https://www.youtube.com/watch?v=Iy4f1V8i1CM
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Rudy Cenizo
Dude, this happened to me too! It's like they're purposely making it impossible to talk to anyone. I ended up having to send a bunch of documents to prove my identity. Took forever but it eventually got sorted.
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McKenzie Shade
•What kind of documents did you have to send? I'm willing to try anything at this point.
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Rudy Cenizo
•I sent in my drivers license, social security card, and a utility bill. Make sure you write your claim number on everything! Good luck man
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Harmony Love
Ugh, I feel you. The EDD system is such a mess rn. I've been trying to get through for weeks. Have you tried calling right when they open? I heard that's the best time.
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Anderson Prospero
Here's what you need to do to resolve this issue: 1. Gather all your documents: drivers license, social security card, recent utility bill, and any correspondence from EDD. 2. Write a detailed letter explaining the situation, including dates and any case numbers you have. 3. Make copies of everything. 4. Send it all via certified mail to: Employment Development Department PO Box 826880 - UIPCD, MIC 40 Sacramento, CA 94280-0001 5. Follow up with a phone call after about 10 business days. Keep calling until you get through. 6. If that doesn't work, contact your local state representative. They often have staff dedicated to helping with EDD issues. 7. As a last resort, consider filing a complaint with the state ombudsman. Remember to document every interaction. Good luck!
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McKenzie Shade
•Wow, thank you so much for this detailed response! I'll definitely give this a try. Fingers crossed 🤞
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Tyrone Hill
•This is great advice. I'd add: take screenshots of any online errors you're getting too. The more evidence, the better.
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LilMama23
It sounds like you're in a really tough spot, and the EDD system can certainly be frustrating to navigate. Claimyr, as mentioned in the thread, provides a service that can potentially connect you with an EDD agent faster. While it costs $20, many have found it to be a worthwhile investment to resolve urgent issues. However, always consider trying other free methods first, such as calling at off-hours, using different EDD contact numbers, or utilizing the online chat feature if available on their site. Also, systematically documenting all your interactions, as suggested by some users, could provide helpful evidence in case you need to escalate the issue. It’s also worth considering contacting your local representative or utilizing social media for faster responses. These solutions, combined with persistence, can sometimes yield results even in such a cumbersome system.
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CaptainAwesome
Has anyone tried faxing? I know it sounds ancient, but sometimes old school methods work when everything else fails.
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Yuki Tanaka
•It's surprising, but faxing has gotten me through a few times! It's worth a shot if you have access to one.
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Sienna Gomez
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Kirsuktow DarkBlade
•Sounds sketchy. Is it legit?
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Sienna Gomez
•Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Abigail bergen
•$20 just to talk to someone? That's ridiculous. The system is so broken 😡
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Sienna Gomez
•I get it, but think about how much time you waste trying to get through. For me, it was worth it to finally get my issue resolved.
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Ahooker-Equator
•Claimyr does have a valid business model and it's benefited many. But, it is worth weighing this cost against one's time and urgency in getting the matter resolved. Maybe try less costly options first?
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Aaliyah Jackson
Have you tried the online chat feature? Sometimes its easier to get through that way.
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McKenzie Shade
•I didn't even know there was an online chat. Where do I find that?
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Aaliyah Jackson
•It's on the EDD website, but it's only available during certain hours. Keep an eye out for the chat icon to appear.
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DeShawn Washington
Unpopular opinion: maybe if we all showed up at the EDD office they'd have to help us 🤔
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Mei-Ling Chen
•Lol imagine the chaos. But fr tho, they'd probably just call security on us 😂
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Sofía Rodríguez
•Don't give me ideas... I'm desperate enough to try anything at this point!
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Natalie Khan
Have you tried reaching out on social media? Sometimes they respond faster there. Worth a shot 🤷♀️
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Daryl Bright
•That's true! I've seen a few success stories where people got faster responses via direct messages on Twitter.
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Jamal Brown
This is why we need better funding for government services. The whole system is held together with duct tape and prayers.
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Fatima Al-Rashid
•Preach! 🙌 It's a disgrace how underfunded and understaffed they are.
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Giovanni Rossi
•Nah, throwing more money at it won't fix the incompetence. They need a complete overhaul.
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Lena Kowalski
I'm in the same boat. Been trying to fix my account for months. It's like screaming into the void. 😫
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KylieRose
tldr: EDD sucks, water is wet, sky is blue 🙄
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Esmeralda Gómez
I heard they're updating the system soon. Maybe wait it out? 🤷♂️
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Klaus Schmidt
•Yeah, and I heard pigs can fly. Don't hold your breath waiting for EDD to get its act together.
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McKenzie Shade
•I wish I could wait, but I really need to file this claim asap. Bills don't pay themselves 😕
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Aiden O'Connor
Pro tip: if you can't get through on the main line, try calling some of the other departments. Sometimes they can transfer you to the right person. Worked for me!
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Zoe Papadopoulos
•I've heard that works sometimes! Just be sure to be patient and polite when requesting to be transferred.
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Aisha Patel
Plot twist: what if there are no actual EDD employees and it's just a bunch of hamsters running on wheels? 🐹💨 Would explain a lot tbh
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Toot-n-Mighty
have u tried turning it off and on again? 🤣 jk jk. EDD's a joke rn
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Miguel Hernández
Guys, I think I figured it out. We need to perform a ritual sacrifice to the EDD gods. Anyone have a spare goat? 🐐
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Sasha Ivanov
•LOL I'm dead 💀 But at this point, I'd try anything
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Liam Murphy
•Instructions unclear. Sacrificed my last unemployment check. Still no response. 😭
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Amara Okafor
•Y'all are killing me 🤣 But seriously, this situation is so messed up
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Jamal Harris
I'm dealing with a similar identity verification nightmare right now! It's so frustrating when you know it's YOUR account but the system won't let you access it. One thing that helped me was keeping a detailed log of every attempt I made to contact them - dates, times, reference numbers, etc. When I finally got through to someone, having all that documentation really sped things up. Also, if you have any old EDD correspondence or claim numbers from before this mess started, make sure to have those handy when you do get to talk to someone. The whole system is definitely broken, but don't give up! You'll get through this eventually.
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