Need help resolving 2 issues on my UC claim - can't reach anyone!
Hey everyone, I'm having some issues with my unemployment claim and I'm not sure what to do. I've got two problems that need to be resolved, but I can't seem to get through to anyone on the phone. Has anyone else been in this situation? Any advice on how to actually talk to a real person?
24 comments
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Liam O'Sullivan
Ugh, welcome to the club. 🙄 I've been trying to get through for weeks. It's like they don't want us to actually get our benefits.
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Amara Okonkwo
•Seriously! It's like they're playing hide and seek with our money. 🤡
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Giovanni Marino
•I know right? I've been calling every day for the past month. It's ridiculous!
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Liam O'Sullivan
•Glad I'm not the only one. This whole system is a joke tbh
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Fatima Al-Sayed
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/CEPETxZdo9E
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Dylan Hughes
•Sounds too good to be true. Are you sure it's legit?
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NightOwl42
•How long did you have to wait?
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Fatima Al-Sayed
•It's totally legit! I was skeptical at first too, but I was desperate. I waited about 2 hours, but I didn't have to sit there listening to hold music the whole time. When an agent picked up, my phone rang and I was connected.
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Sofia Rodriguez
•$20 seems steep just to talk to someone...
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Fatima Al-Sayed
•I get it, but for me it was worth it. I was losing way more than $20 by not getting my claim sorted out. Plus, my time is valuable too.
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Dmitry Ivanov
Have you tried reaching out to your local representative? Sometimes they can help push things through.
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Ava Thompson
Here's what I've learned from dealing with the unemployment office for the past 3 months: 1. Call right when they open. Like, start dialing at 7:59:59 if they open at 8. 2. If you get a busy signal, hang up and immediately redial. Repeat until you get through. 3. Have all your info ready - claim number, SSN, employment history, etc. 4. Be polite but persistent. The people answering phones are overworked too. 5. If one person can't help, ask to speak to a supervisor. 6. Keep a log of every call - date, time, who you spoke to, what they said. 7. Follow up any phone conversations with an email to create a paper trail. Hope this helps! Good luck!
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Miguel Herrera
•This is gold! 💯 Thanks for sharing your experience!
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Zainab Ali
•Wish I had known this months ago. Better late than never I guess.
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Connor Murphy
what exactly are the issues your having? maybe we can help troubleshoot
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Mei Chen
•Thanks for asking! One issue is that my last employer is disputing my claim, and the other is that I think there's a problem with how they calculated my benefit amount. I'm just not sure how to get these resolved without talking to someone.
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Yara Nassar
•Oof, employer disputes are the worst. Make sure you have all your documentation ready when you do get through!
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StarGazer101
Anyone else feel like the whole system is designed to make us give up? 🤔
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Keisha Jackson
•100% this. It's a feature, not a bug.
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Paolo Romano
•Preach! 🙌 I've been saying this for months!
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Amina Diop
Pro tip: if you can't get through on the phone, try their social media. Sometimes they respond faster there.
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Oliver Schmidt
I heard they just updated their online portal. Has anyone tried that? Maybe you can resolve your issues there without calling?
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Natasha Volkov
•LOL good one. That thing is more broken than the phone system.
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Javier Torres
•I tried it last week. Got an error message every time. 🤦♂️
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