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I'm going through something very similar right now and wanted to add a few things that have helped me navigate this mess. First, if you're still within your appeal window, definitely pursue it - but also consider reaching out to your local legal aid society or workforce development office. Many have advocates who specialize in EDD appeals and can help you frame your case properly at no cost. Also, while you're waiting for the appeal process, look into your local church or community organizations. I know it sounds random, but several in my area have emergency childcare funds or know of family daycare providers who offer sliding scale rates that aren't listed anywhere online. Sometimes these informal networks are lifesavers. One more practical tip - if you do get called for any job interviews during this process, ask potential employers upfront about their family-friendly policies. Some companies have on-site childcare, backup care partnerships, or flexible scheduling that could solve your work-childcare dilemma entirely. I've found that being honest about my situation during interviews actually helped me find employers who value work-life balance. Hang in there - this system is frustrating but you're clearly a thoughtful parent making the best decisions for your family with the resources available. That has to count for something!
Thank you so much for mentioning legal aid - I had no idea they offered EDD appeal help! I just looked up my local workforce development office and they actually have a "benefits advocacy" program listed on their website. I'm going to call them first thing Monday morning. The community organization tip is really smart too - I've been so focused on formal daycare centers that I hadn't thought about asking churches or community groups about informal childcare networks. And you're absolutely right about being upfront with potential employers - I was worried it would hurt my chances, but finding the right fit from the start would save everyone time and frustration. I really appreciate you sharing these practical strategies that go beyond just the appeal process itself!
I'm a single mom who successfully appealed an EDD denial for childcare reasons about 18 months ago, and I wanted to share some specific things that made the difference in my case. The appeal hearing judge told me afterwards what really convinced them: 1. I had created a spreadsheet showing my actual take-home pay after taxes/deductions versus childcare costs, broken down by week. This made it crystal clear that I would have been paying $200+ per week just to work. 2. I included a timeline showing when I first realized the childcare issue, what steps I took each week to try to solve it, and when I finally gave notice. This proved it wasn't an impulsive decision. 3. Most importantly - I had documentation showing I asked my employer for accommodations (flexible schedule, remote work options) and was denied. Even though you mentioned you might not have kept that email, check your sent folder or ask HR for a copy of any requests you made. The whole appeal process took about 6 weeks from filing to decision, and I was approved retroactively from my original application date. During that time, CalWORKs emergency assistance helped bridge the gap - definitely apply for that ASAP. You're not alone in this struggle, and your situation sounds very similar to mine. The system is definitely not parent-friendly, but appeals DO work when you have the right documentation. Don't give up!
I went through this exact situation last year. EDD took my entire state refund ($1,800) but surprisingly left my federal refund alone. I was also on a payment plan and never missed a payment, but they still intercepted the state portion. The thing that really helped me was calling EDD's Collections department directly (not the regular UI number) at 1-800-300-5616. I explained my financial hardship and they were able to set up a temporary suspension of collections for 90 days while I got back on my feet. During that time, I also applied for the overpayment waiver that someone mentioned above. One tip: if you do lose your refund to offset, make sure to get documentation showing the payment was applied to your debt. Sometimes there are processing delays and your account doesn't get updated right away, which can cause confusion about your remaining balance. Good luck with everything - I know how stressful this whole situation is!
Thank you so much for sharing your experience and that collections number! I didn't even know there was a separate collections department line. I'm definitely going to try calling them to see if I can get some kind of temporary relief while I figure out the waiver situation. It's encouraging to hear that your federal refund wasn't touched - gives me a tiny bit of hope. Did you have to provide any specific documentation when you requested the temporary suspension?
I'm in a similar boat right now - owing EDD about $4,200 from 2022 and expecting a $1,900 refund that I desperately need for medical bills. Reading through everyone's experiences here is both helpful and terrifying! From what I'm gathering, it seems like whether they take your refund depends on several factors: fraud vs non-fraud classification, how long you've been on a payment plan, and sometimes just luck of the draw. The fact that some people got to keep their federal refunds while losing state ones gives me a sliver of hope. I'm definitely going to look into that overpayment waiver form (DE 1446W) and try calling the collections number that @Keisha Williams shared. Has anyone had success getting EDD to agree NOT to intercept your refund if you can prove severe financial hardship? Like if losing the refund would mean not being able to pay rent or buy medication? Also wondering if filing taxes later in the year (closer to the deadline) makes any difference in terms of giving you more time to resolve things with EDD first?
As someone new to this community, I just wanted to share my recent experience as a school bus driver who successfully got UI benefits last summer. Like many of you, I was initially worried about the "reasonable assurance" rule, but I learned that the key is being very specific about your employment classification and any uncertainties about returning. In my case, I emphasized that: 1) I'm an hourly employee with no guaranteed hours, 2) My route assignments can change based on enrollment and budget decisions, and 3) I was actively seeking other employment during the break. The initial online application was denied, but during the phone interview (which took about 3 weeks to get scheduled), the EDD representative was much more understanding of the nuances. What really helped was that I had documentation showing I was genuinely job searching - I applied to delivery companies, summer camps, and other seasonal work. Even though I didn't get hired elsewhere, having that paper trail showed I wasn't just sitting around waiting for September. For those of you who are part-time aides or hourly workers, I'd definitely encourage you to apply. The worst they can say is no, but you might be surprised. Just make sure to frame it correctly - you're temporarily unemployed due to lack of work, not just "on vacation." Good luck everyone!
This is really valuable insight, especially coming from someone in a different school transportation role! Your point about documenting the job search efforts is so important - I've been applying to places but wasn't thinking about keeping detailed records for EDD purposes. The 3-week wait for a phone interview gives me a realistic timeline too. I really like how you framed it as being "temporarily unemployed due to lack of work" rather than just on break - that's such a better way to describe what's actually happening to us during summer months. As a part-time aide, I'm feeling more confident about applying now after reading all these success stories from different school positions. Thanks for taking the time to share your experience!
As a newcomer to this community, I wanted to share some additional insight that might be helpful. I'm a school library aide and went through this exact situation last summer. What I learned is that EDD actually has specific guidelines for educational institution employees in their handbook, and the "reasonable assurance" determination is more nuanced than many people realize. A few key points that helped my case: 1) I documented that my position is subject to annual review and isn't automatically renewed, 2) I showed that my hours could vary based on library program funding, and 3) I demonstrated active job searching with a detailed log of applications and interviews. The most important thing I discovered is that part-time hourly positions like ours are often evaluated differently than full-time contracted positions. Since we don't have employment contracts guaranteeing our return, we're more likely to qualify than teachers with signed contracts. I'd also suggest reaching out to your union representative if you have one - they often have experience with these situations and can provide guidance on how to frame your application. My union steward actually helped me understand which aspects of my employment status to emphasize. The process took about 5 weeks total, but I was ultimately approved and received benefits through August. Don't give up if you get an initial denial - the appeal process is worth it for our employment category. Document everything and be persistent!
This is incredibly detailed and helpful advice! I hadn't even thought about the annual review aspect of my position or reaching out to my union rep - both are excellent points. As a classroom aide, I definitely don't have any contract guaranteeing my return, just an expectation based on past years. Your point about documenting that the position is subject to annual review is brilliant because that's exactly how my aide position works too. The 5-week timeline is really helpful to know, and hearing that the appeal process can be worth it for our category gives me more confidence. I'm definitely going to start that job search log today and maybe contact my union steward before I apply. Thank you for such thorough and practical advice from someone who's been through this exact process!
One more important tip - after you manage to reach EDD and get those weeks added back, also ask the representative to make a note in your file about this system error. This documentation can be useful during your appeal hearing to show you were actively trying to comply with the certification requirements. If you do use Claimyr or manage to get through on your own, be sure to get the representative's ID number and the date/time of your call for your records.
Yes, sending a message through UI Online is a good additional step. But honestly, these issues almost always require phone contact to resolve. The messaging system often results in generic replies that don't actually fix your specific problem. That's why getting through to a live person is so crucial for appeal-related certification issues.
Monique Byrd
This is such a relief to read! I'm dealing with a similar situation right now - got denied for "job abandonment" even though I was actually terminated for attendance issues (which should still qualify for benefits). Like you, I suddenly got certification emails last week even though my denial letter is only 3 weeks old. Reading through everyone's experiences here, it sounds like this happens pretty frequently when employers contest claims but then don't follow through with proper documentation. The fact that your status changed to "Active" in the History tab is huge - that's basically EDD's system telling you that your claim is valid now. I'm definitely going to check my own History tab after reading this thread! I've been scared to certify because of the overpayment warnings, but it seems like if the system is allowing it AND your status shows active, you're probably in the clear. Thanks for posting this - it's helping a lot of us who are dealing with EDD's confusing mixed signals! One question for the group: Has anyone here ever had their claim status flip back to denied after it showed active? I'm worried about certifying and then having EDD change their mind again.
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Jason Brewer
•@Monique Byrd - I haven t'personally experienced a claim flipping back to denied after showing active, but I ve'seen it mentioned in this community before. From what I understand, it s'pretty rare once your status actually changes to Active "in" the system, especially if it s'because your employer missed their documentation deadline. The cases where I ve'seen claims get reversed again usually involve situations where there was fraud suspected or where new contradictory information came to light later. For legitimate layoff/termination situations like yours and @QuantumQuasar s,'once EDD determines the employer didn t'provide adequate proof to support their contest, that decision tends to stick. That said, the golden rule still applies - always be 100% honest when certifying. Report your work search activities accurately, report any earnings truthfully, and keep good records of everything. As long as you re'being truthful and your termination was legitimate which (it sounds like it was ,)you should be fine. The fact that multiple people in this thread have had similar experiences with the denied "then suddenly active situation" makes me think this is just how EDD s'system handles it when employer contests fall through. Their communication is terrible, but their automated systems seem to work correctly most of the time.
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Molly Hansen
I went through almost this exact situation last year! Got denied for "voluntary quit" after being laid off in a company restructuring, then about a month later started getting certification emails out of nowhere. Turns out my employer never submitted the required documentation to support their contest within EDD's deadline. The key thing that helped me was calling EDD and specifically asking to speak with a Tier 2 specialist who could access my claim notes. The regular customer service reps often can't see the detailed history of why decisions get reversed. The Tier 2 rep was able to tell me exactly what happened - my employer contested the claim initially but then failed to provide any evidence that I actually quit voluntarily. Since your claim status is showing "Active" in the History tab, that's a really strong indicator that your disqualification has been properly reversed in their system. I'd recommend going ahead and certifying, but also try to get through to EDD for official confirmation. In my case, I did eventually receive a reversal letter about 5 weeks after my status changed online, but the payments started coming through within days of certifying. Just make sure to keep detailed records of your work search activities and any part-time work/earnings to report accurately. The last thing you want is to give them a reason to question your eligibility again!
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Sean O'Connor
•@Molly Hansen - This is really helpful! I ve'been hesitant to call EDD because I ve'heard the wait times are insane, but asking specifically for a Tier 2 specialist is great advice. I didn t'even know there were different tiers of customer service reps. The fact that your experience was so similar laid (off but initially denied for voluntary "quit and") then everything worked out gives me a lot of confidence. I think I m'going to go ahead and certify this weekend when my certification period opens up. One quick question - when you were certifying during this period, did you mention in the work search section that you had initially been denied? Or did you just fill it out normally as if nothing had happened? I want to make sure I m'not accidentally flagging my account for review by mentioning the previous denial. Thanks for sharing your experience! It s'really reassuring to hear from someone who went through this exact situation and had it work out.
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