California Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Another practical tip: during the hearing, answer only what's asked and don't volunteer additional information that might complicate your case. The ALJ will ask specific questions to determine if you had "good cause" to quit. If you find yourself getting emotional (which is completely understandable), pause, take a breath, and refocus on the facts. Stick to your timeline and documentation rather than expressing how unfair the situation feels. The majority of these cases hinge on whether you took reasonable steps to resolve the situation before quitting. Make sure you highlight all attempts to address the issues through proper channels (HR, management, etc.) before you felt forced to resign.

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Amina Sy

This is really helpful advice. I do tend to ramble when I'm nervous, so I'll practice giving concise, factual answers. I did try to resolve things through proper channels multiple times before quitting, so I'll make sure to emphasize that.

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One last important thing - check your mail and EDD account DAILY while waiting for your hearing notice. They sometimes give only 10 days' notice for hearings, and if you miss it, the judge will likely rule against you by default. Make sure EDD has your current phone number and address. If you need to request a postponement for any reason, do it immediately in writing. They rarely grant postponements requested less than 3 days before the hearing. Also, you have the right to request all evidence your employer has submitted for the hearing. Do this ASAP so you know exactly what you're responding to.

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Amina Sy

I didn't realize they might only give 10 days' notice! I'll definitely keep a close eye on my mail and my EDD online account. And I'll request their evidence right away - I want to know what they're claiming.

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oh i didnt know that. thx for explaining

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UPDATE for anyone who finds this thread later: My claim did indeed get stuck in pending after the initial

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Update to my earlier comment - forgot to mention that when you DO finally get through to someone, make sure you get their ID number or at least their first name. I've had calls where I finally reached someone, they said they fixed my issue, but then nothing actually changed in the system. Having their info makes it easier to follow up if needed.

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Anna Xian

That's a great tip. I never would have thought of that. I'll definitely ask for their ID number if I get through.

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Quick update - I tried calling this morning using a combination of the tips people shared here. Called the tech support number at exactly 8:00am, got through after only a 15 minute wait, explained my situation, and they transferred me to claims. Had to wait another 30 minutes but FINALLY spoke to someone who could help! They're reviewing my disqualification now. THANK YOU all for the suggestions!

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Anna Xian

OMG you're giving me hope!! I'm definitely trying this tomorrow morning. So glad you got through and they're actually helping you!

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anyone else notice that the edd website was super slow yesterday too?? took me forever to certify

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YES!!! I thought it was just my internet! The whole site kept freezing when I was trying to do my work search entries. So annoying!!

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Hey everyone - just wanted to update that my payment just hit my account this morning (Wednesday) at around 5am. So exactly one day later than normal due to the holiday. Hope everyone else got theirs too!

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Harold Oh

Mine came through too! Thanks everyone for the help and reassurance. Definitely learned something new about how the system works.

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did anybody else notice that edd/boa fraud got way worse after the pandemic? i swear everyone i know who was on unemployment had their card hacked at some point

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YES! I read somewhere that California lost billions to EDD fraud during and after the pandemic. The cards were definitely targeted by sophisticated rings. My neighbor had her card skimmed at a regular gas station ATM. The whole system seems like it wasn't prepared for the scale of fraud attacks.

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Regarding the performance improvement plan you mentioned - that's actually important information. Make sure you explain during your interview: 1. What specific issues were identified in the PIP 2. How the goals kept changing (be specific about how and when) 3. What steps you took to meet the original goals 4. Whether you received any feedback during the PIP period If you can show you made good faith efforts to improve but were given shifting or unclear expectations, that strongly supports your case. The key is demonstrating you weren't willfully underperforming. After 17 years of employment, it would be unusual for you to suddenly decide to perform poorly without cause. Remember that employers sometimes use PIPs as documentation to justify a termination they've already decided on. EDD understands this practice.

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This is extremely helpful. I'll definitely prepare notes about the PIP timeline and the specific changes they made to expectations. I did meet several of the original goals, but then they added new metrics halfway through. Would screenshots of my work showing completed projects help at all?

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Absolutely! Any documentation showing you were making progress or meeting at least some goals is helpful. The phone interviewer won't be able to see screenshots, but you can describe them and mention you have documentation. If your claim is initially denied (which happens sometimes regardless of merit), these documents will be crucial during an appeal hearing. Keep everything organized by date so you can easily reference specific examples during your phone interview.

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the phone interviews are WAY less scary than they sound trust me its just an edd person asking questions not like a crazy interrogation lol

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Can anyone tell me if I need to report free parking at my job too? I got laid off last week and now Im filling out my edd claim... my office had expensive parking ($400/mo) that I got for free but idk if thats the same thing as free housing??

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Parking benefits are generally not considered wages for unemployment purposes unless they were specifically listed as part of your compensation package in lieu of wages. They're typically considered a convenience to the employer, unlike housing for a property manager which is directly tied to the job function.

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I want to thank everyone for their helpful advice. I've decided to include the rental value as income on my claim and I'll gather documentation showing the market value of the apartment. For anyone interested, I was finally able to reach EDD using the Claimyr service someone recommended here - got through to a real person in about 15 minutes after trying on my own for days. The rep confirmed that I should include the housing value and said they'll schedule a phone interview to go over everything. They also mentioned I'll need to show proof of the housing arrangement and value through my employment contract and comparable listings.

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Glad you got through to them! The phone interview is actually pretty straightforward - they just verify the arrangement and housing value. Make sure to have all your documents ready when they call so you can refer to specific details. Good luck!

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IMPORTANT: Make sure you CHANGE YOUR PIN and PASSWORD on everything related to your EDD account!! My friend didn't do this right away and they got hit TWICE with fraud charges!! Also check if any of your mailing address info was changed by the fraudsters. They sometimes change your address to intercept the new card!

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Good point! I already changed my PIN but I should double check my address info too. Didn't even think about that possibility. This is all so exhausting.

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Zoe Wang

One more tip - if day 10 comes and you don't see the provisional credit, don't wait. Call immediately and reference your case number. Sometimes their system doesn't process the credit automatically. In my experience, if you call and point it out, they can usually push it through while you're on the phone. The squeaky wheel gets the grease with Money Network customer service.

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I'll definitely do that! My 10th day should be next Thursday, so I'll call first thing if I don't see the credit. Thanks for the advice!

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am i the only one who thinks its weird they make us certify every 2 weeks but still pay weekly? like why not just make us certify weekly or pay biweekly? makes no sense lol

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Actually, there's a practical reason for this structure. By having you certify for two weeks at once, they reduce the administrative workload of processing certifications (both for claimants and EDD staff). However, they pay weekly to ensure claimants have more consistent cash flow rather than having to wait two full weeks between payments. It's actually designed to be helpful to claimants, even if it seems counterintuitive.

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huh never thought of it that way. guess that makes sense

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UPDATE: My payment FINALLY hit my Money Network card this morning (Wednesday) around 7am! So that was about 47 hours after certification, and about 31 hours after my status changed to "paid" in the system. Thanks everyone for keeping me sane during the wait. I'm definitely switching to direct deposit for next time so hopefully things will process faster.

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Mine came through this morning too! What a relief. I'm also switching to direct deposit after reading all the comments here.

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glad it worked out! the waiting game is the worst part

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Just want to add one important tip: while you're waiting for your appeal hearing, you must continue to certify for benefits every two weeks even though you won't receive payments until (and if) you win your appeal. If you stop certifying, you could lose eligibility for those weeks permanently even if you win your appeal later. Many people don't realize this and it causes them to lose potential back payments.

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Thank you for this reminder! I have been certifying every two weeks even though it feels pointless right now. Glad to know I'm doing the right thing.

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btw when u finally get ur hearing dont stress too much. just be super honest bout why u quit. like explain the panic attacks and how they were caused by the job. dont try to make stuff up or exaggerate cuz the judges can tell. they hear these cases all day everyday. just be real and bring ur docs.

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Thanks for the advice! I'm definitely planning to just be straightforward about everything. I've got emails to HR about the situation before I quit and notes from my doctor, so hopefully that's enough documentation.

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