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I was in this exact situation and was terrified about making the call! I waited almost 10 months to file because I had no idea that freelancers and independent contractors could qualify for benefits. When I finally spoke with an EDD representative, I just told them the truth - that I genuinely believed was only for traditional employees who got laid off or fired, and I didn't learn about PUA and the expanded eligibility until a friend mentioned it to me. The rep was actually really patient and understanding about it. She said they've processed thousands of claims from people who were in the same boat, especially during the early months of the pandemic when information about the new programs wasn't widely known. My advice is to be straightforward about not knowing you qualified rather than trying to come up with any other explanation. They really do understand that there was massive confusion about who could apply for what during that time.
@Nia Davis Thank you so much for sharing this! I m'literally in the same exact situation right now - I m'a freelancer and waited about 9 months to file because I had no clue I was eligible. I ve'been putting off calling EDD for weeks because I was convinced they d'reject my request or think I was trying to scam the system. But hearing that the rep you spoke with was understanding and that they ve'seen this situation thousands of times really puts my mind at ease. It s'crazy how little information was out there initially about PUA and who actually qualified. I m'definitely going to call this week and just be completely honest about not knowing I was eligible. Thanks for giving me the confidence to finally make that call!
I'm going through this same situation right now and it's such a relief to read all these responses! I'm a gig worker who had no idea I could qualify for until my sister told me about PUA earlier this year. I kept putting off filing because I was worried EDD would think I was trying to take advantage of the system by waiting so long. But seeing that so many people were in the exact same boat makes me feel much better about being honest when I call. The pandemic really created so much confusion about eligibility - I always thought was just for people with traditional W-2 jobs who got laid off. Thank you everyone for sharing your experiences and advice about just being straightforward with EDD about not knowing we qualified!
btw did u try calling the identity verification department directly instead of the main edd number? sometimes they can help faster with these specific issues. their number is different from the regular edd line
Update from original poster? For anyone else facing this issue in the future, here's the correct process: 1. Identity verification is handled through ID.me and then processed by EDD 2. Once identity is verified, EDD must send a separate "release authorization" to Money Network 3. This release must be processed by a Tier 2 specialist at EDD 4. Money Network then takes 3-5 business days to process the release 5. You should receive an email notification when your card is unfrozen The most common mistake people make is assuming that once ID verification is complete, the card will automatically be unfrozen. These are actually two separate processes that must both be completed.
UPDATE: I tried that Claimyr service and actually got through to EDD this morning! After explaining the situation clearly and asking for a tier 2 specialist using the exact terminology suggested here, I finally got someone who submitted the release authorization to Money Network. They gave me a confirmation number and said it should be processed within 3-5 business days. I'm cautiously optimistic! Will update again when/if my card gets unfrozen. Thank you all SO MUCH for the help!
That's amazing news @Miguel Herrera! So glad you were able to get through and get the release authorization submitted. Fingers crossed everything processes smoothly over the next few days. This thread is going to be so helpful for other people dealing with the same issue - having all the steps laid out clearly like this is exactly what's needed. Keep us posted on the final outcome!
I just wanted to share my recent experience to give you some reassurance! I got my EDD claim approved 2 weeks ago and was in the exact same panic mode about when my Money Network card would arrive. Mine ended up taking exactly 8 business days from when my payment showed "paid" status. I'm in the Bay Area for reference. The envelope really is super plain looking - almost threw it away thinking it was some random bank marketing mail! Once I activated it online, all my back payments were available immediately. The worst part is definitely the waiting and not knowing, but based on everyone's experiences here, you should be getting yours any day now. Hang in there!
This is exactly what I needed to hear! I'm also in the Bay Area so 8 business days gives me a good timeline to expect. It's so helpful to know that all the back payments were available immediately after activation - I was wondering about that part too. The description of the plain envelope is super helpful since I've been paranoid about accidentally tossing important mail. Thanks for taking the time to share your experience, it really helps calm the nerves when you're in the thick of waiting and worrying about bills!
I'm literally going through this exact same situation right now! Got approved 6 days ago and have been refreshing my UI Online account constantly to see if anything changes. It's such a relief to read everyone's experiences here - sounds like most people get their cards within 7-10 business days, so I'm trying to stay patient. Already signed up for that USPS Informed Delivery service someone mentioned, which is brilliant! At least now I can see what's coming in my mail each day instead of just hoping. The anxiety is so real when you have rent and bills coming up. Thanks to everyone who shared their timelines - it really helps to know this waiting period is totally normal even though it feels endless when you're living it!
I totally feel you on the constant refreshing! I'm on day 4 since my payment showed "paid" and doing the exact same thing - checking UI Online multiple times a day hoping something will change even though I know it won't show shipping info. The USPS Informed Delivery tip from this thread has been a lifesaver for my sanity too. It's crazy how stressful this waiting period is when you're already dealing with financial pressure. Reading everyone's experiences here has really helped me realize this 7-10 day wait is completely normal, even though it feels like forever when you're living through it. We'll get through this!
To summarize the correct information for anyone else who finds this thread: 1) Report jury duty pay during the week you perform the service 2) Only the daily stipend ($15/day typically) counts as income - NOT mileage reimbursement 3) The amount will reduce your weekly benefit by whatever you earn over $25 4) Report it even if you're just there for selection and don't get picked 5) Keep documentation of your jury service dates in case EDD asks for verification later
One thing I wanted to add that hasn't been mentioned yet - if you end up serving on a longer trial (like a week or more), some courts pay a higher daily rate after the first few days. For example, in some CA counties it goes up to $40/day after day 10. Just make sure to report whatever amount you actually receive each day. Also, if your jury service gets you dismissed early in the day, you're still entitled to the full daily payment, so report the full amount even if you only served a few hours that day.
That's really good to know about the higher rates for longer trials! I'm hoping my jury duty will just be a day or two, but it's helpful to understand how the payment structure works for extended service. Do you know if there's anywhere online where I can look up the specific payment rates for my county? I'm in Orange County and want to make sure I report the correct amounts.
Alice Coleman
I went through almost the exact same thing in 2023! Got hired at a small consulting firm, worked there for 6 days, then they said I wasn't "meshing well with the team dynamics." No specific feedback, no chance to improve, just boom - out the door. I was also worried about reopening my claim since the job was so short, but it turned out to be no big deal. EDD actually sees this kind of thing a lot, especially with companies that have probationary periods. When they called me for the interview, the agent said something like "Oh, another 'not a good fit' case" - so you're definitely not alone in this situation. One tip I'd add to all the great advice here: when you restart your job search, consider looking for companies that have longer training periods or clearer onboarding processes. Sometimes these quick dismissals happen because the company doesn't have a good system for integrating new employees. You deserve better than being thrown in the deep end and then blamed for drowning. Keep your head up - you'll find something better! And hey, at least you only wasted a week of your time instead of months at a place that clearly doesn't value their employees.
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Keisha Johnson
•Thanks Alice, it's oddly comforting to know this happens to other people too! You're so right about looking for companies with better onboarding processes - I think that's part of what went wrong here. They basically just showed me to a desk, gave me access to their systems, and expected me to figure everything out on my own. When I asked questions, I could tell they were getting annoyed. Looking back, there were definitely red flags about their training approach that I should have picked up on. I'll definitely be asking more detailed questions about onboarding and training programs in future interviews. Thanks for the perspective shift - you're right that I only lost a week instead of months!
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Keisha Taylor
I'm so sorry you're going through this! What a terrible way to start the year. I actually work in HR and can tell you that letting someone go for "not being a good fit" after just one week is unfortunately more common than it should be - and it's rarely about the employee's actual performance. From an unemployment perspective, you should be fine. This type of separation during what's essentially a probationary period typically doesn't count as misconduct. The key is being honest about the circumstances when you reopen your claim. One thing I'd suggest for your future job searches: during interviews, ask specific questions about their onboarding process and how they support new employees in their first 30-60-90 days. A good employer should have a structured plan for integrating new hires. If they seem vague or dismissive about this, that's a red flag. Also, don't take this personally. Companies that make snap judgments like this often have deeper cultural or management issues. You dodged a bullet - better to find out in one week than after months of working in a toxic environment. Hang in there, and definitely reopen that claim ASAP!
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Vanessa Figueroa
•Thank you Keisha! It's really helpful to get perspective from someone who works in HR. You're absolutely right that I should have asked more detailed questions about their onboarding process - that definitely would have been a red flag to watch for. The whole experience felt so chaotic and disorganized from day one, but I was just so grateful to have a job that I ignored the warning signs. I'll definitely be much more thorough in my questioning during future interviews about how they support new employees. Your point about this being more about their management issues than my performance really helps me not take it so personally. I'm going to reopen my claim today and start fresh with the job search, armed with better questions to ask. Really appreciate the professional insight!
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