Anyone know secret EDD phone tricks? Been calling 67 times daily with no luck

I finally got through last week after nearly a month of trying. What worked for me was calling the technical support number (1-855-327-7057) instead of the main number, then when you get a tech person, politely explain your situation and ask to be transferred to a claims specialist. Some techs will transfer you, some won't - but it's worth trying. Also, Tuesdays and Wednesdays seemed to have slightly better luck in my experience.

omg i feel ur pain!! ive been calling since feb and its literally IMPOSSIBLE!! tried everything - calling right when they open, calling during lunch, calling 5 min before they close... nothing works!!! the system is designed to keep us out i swear

I had the same issue last month with my pending payments after an eligibility interview. I tried for weeks using the regular methods until I discovered Claimyr. It's a service that basically calls EDD for you and connects you when they get through. I was super skeptical but desperate enough to try it, and it actually worked - got me through to a rep in about 25 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Their website is claimyr.com if you want to check it out. It was honestly the only thing that worked after weeks of frustration.

The current EDD phone system is completely overwhelmed and has been since 2025 started. I spent 17 years working with various state agencies (not EDD specifically), and here's what I recommend: 1. Call the main number (1-800-300-5616) exactly at 8:00am, not 8:01 2. If that doesn't work, try calling after 1:30pm when lunch rush is over 3. Press 1-2-4 in the menu options to avoid the general queue 4. If all else fails, contact your state assembly member's office - they have dedicated EDD liaisons Also, for your disqualification issue, make sure you're prepared with: - Your exact claim dates - Any specific disqualification code on your notice - Your complete work history for the base period - Any medical documentation if it's health-related Good luck!

I HATE HATE HATE the EDD phone system!!! Been there done that got the freaking t-shirt. I got thru last month but only because I called the Spanish line (I dont speak spanish) and then just asked to be transfered to an english speaking person when someone answered. Sneaky but it WORKED. My issue now is that I got thru, fixed the problem supposedly, and now im dealing with ANOTHER issue. Its like EDD whac-a-mole. Fix one thing and another pops up!!!

have you tried the ask edd feature on the website? i had a similar issue last year and submitted a question through there. took about 10 days but they actually emailed me back and helped resolve my disqualification. not as fast as calling but might be worth a shot if you keep hitting dead ends with the phone

Update to my earlier comment - forgot to mention that when you DO finally get through to someone, make sure you get their ID number or at least their first name. I've had calls where I finally reached someone, they said they fixed my issue, but then nothing actually changed in the system. Having their info makes it easier to follow up if needed.

Quick update - I tried calling this morning using a combination of the tips people shared here. Called the tech support number at exactly 8:00am, got through after only a 15 minute wait, explained my situation, and they transferred me to claims. Had to wait another 30 minutes but FINALLY spoke to someone who could help! They're reviewing my disqualification now. THANK YOU all for the suggestions!