Need direct EDD phone number that actually connects to a real agent - desperate

try calling at 8:01 exactly. not 8 sharp but 8:01. worked for me twice. also the 833-978-2511 number sometimes connects better but they cant help with all issues

Unfortunately, there's no "secret" direct number to EDD that bypasses their queue system. The main lines (800-300-5616 and 833-978-2511) are your best options. What's helped me is calling mid-week (Tuesday-Thursday) around 10:30am or 2:30pm when call volume sometimes dips. Also, make sure you're ready with your claim details when you call - have your claim number, last employer info, and exact dates of employment handy. This makes the call more efficient once you get through. Regarding your disqualification notice - what was the reason given? Sometimes there are other ways to address the issue depending on the specific disqualification reason.

NONE OF THE NUMBERS WORK!!! its all a SCAM to make us give up on benefits we DESERVE. ive been calling for 3 MONTHS. system is RIGGED against workers!!!

I was in the exact same situation last month with the disqualification notice. After wasting hours trying to get through, I tried Claimyr (claimyr.com) and got connected to an EDD rep in about 20 minutes. They have this service that basically does the calling and waiting for you, then calls you when they have an agent on the line. Saved me days of frustration. There's a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep was able to see that my employment verification documents were in the system but hadn't been reviewed yet. She cleared the disqualification on the spot and my payment went from pending to paid within 48 hours.

I had luck with calling exactly at 1:30pm becuz thats when they come back from lunch I think. The trick is to NEVER select the option that says "file a new claim" even if thats what u need. Always pick the option for "existing claim questions" cuz those reps can help with everything anyway lol

While trying different calling strategies, I'd highly recommend also filing an appeal for your disqualification. You have 30 days from the notice date to appeal, and it's important to protect your rights even while trying to resolve this by phone. The DE 1000M appeal form is available online. Submit it with copies of the employment verification documents you previously uploaded. In the explanation section, clearly state that you submitted all required documentation before the deadline and include the dates of submission. Mail it certified with return receipt so you have proof it was received. This two-pronged approach (calling + formal appeal) gives you the best chance of resolving your issue quickly. The appeal creates an official record of your dispute that can help even if you do reach someone by phone.

Has anyone tried the UI Online message center instead of calling? My brother-in-law couldn't get through on the phone either but he sent a detailed message through his UI Online account (under Contact EDD) about his disqualification issue. He included his phone number and asked for a callback. An EDD rep called him back 3 days later and fixed his issue. Might be worth trying along with the phone strategies!