Can't reach an EDD representative - tried calling 100+ times with no luck!

call at EXACTLY 8:01 am. not 8, not 8:05. right when they open. that worked for me but only after like 20 tries

I was in the same situation last month and discovered there's a systematic approach that works better than random calling. Here's what helped me: 1. Call the 1-833-978-2511 number at 8:01am, 10:30am, or 2:45pm (they typically reset their queue system at these times) 2. When the automated system answers, press 1, then wait for the next prompt and press 2, then 4 3. If you get the "too many callers" message, hang up and immediately redial 4. Keep detailed notes of your disqualification reason so you can clearly explain your situation when you get through The eligibility disqualification usually requires speaking with a Tier 2 specialist, so make sure to request that when you finally connect with someone. The first rep may only be able to see basic account info.

EDD's phone system is DESIGNED to keep people from getting through!!! They don't want to help us! I spent 2 months trying every day and only got through ONCE and then they transferred me and I got hung up on. The whole system is broken on purpose!!!

After wasting weeks trying to get through the regular way, I found Claimyr (claimyr.com) and it actually worked! They have this system that holds your place in line and calls you back when they've got an EDD agent on the line. Saved me hours of redial hell. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km I was skeptical but I got connected to an EDD rep within 2 hours after trying for weeks on my own. The agent was able to explain my disqualification (in my case I had reported wages incorrectly) and helped me file an appeal.

have u tried emailing them? sometimes that works better then calling

I'm new to all this EDD stuff and got confused about something - when you get disqualified after an eligibility interview, is that different from getting denied from the beginning? I applied last week and my claim status just says 'pending' - should I be worried about getting disqualified too? Sorry for the dumb question but this is all so complicated!

When I had my disqualification issue last year, I contacted my state assembly member's office. They have dedicated staff who can submit inquiry tickets directly to EDD's legislative department. I got a call back within 48 hours. Each assembly member has their own form on their website for EDD assistance. Might be worth trying while you're also attempting to call.

i tried that claimyr thing someone mentioned earlier today and it actually worked! got thru to edd in like 45 min when i had been trying for days. just letting u know

UPDATE: Just a quick note for anyone following this thread - EDD recently updated their call center hours. They now operate Monday-Friday 8am-5pm (not 8am-8pm like before). They also added more staff to handle disqualification issues specifically, so requesting a 'claims specialist' or 'determination interviewer' when you get through can help get to the right department faster.

I just went through this exact same situation a couple months ago! The disqualification notice saying "conflicting information" is super vague and frustrating. Here's what worked for me after weeks of failed attempts: Try calling right at 8:01 AM sharp like others mentioned, but also have a backup plan. I used a combination of the Claimyr service (which actually got me through) and contacting my assembly member's office at the same time. The key thing is when you DO get through, ask specifically to speak with a "determination interviewer" - they're the ones who can actually look at your eligibility interview notes and tell you EXACTLY what information was flagged as conflicting. In my case, it was something as simple as reporting my last day of work differently than what my employer submitted. Also, make sure you have your EDD Customer Account Number ready and ask for the specific section/question from your interview that caused the issue. They can usually resolve it on the spot if it's just a miscommunication. Don't give up - you WILL get through eventually!

I'm dealing with something similar right now - got a disqualification notice three days ago and have been calling nonstop with no luck. Reading through all these responses is giving me hope though! I'm going to try the 8:01 AM calling strategy tomorrow and also look into Claimyr as a backup. The assembly member contact idea is brilliant too - I never would have thought of that. Quick question for those who got through - when they review your case, are they able to fix simple errors on the spot or do you usually have to file a formal appeal? My notice also says "conflicting information" but doesn't specify what, so I'm hoping it's just a miscommunication that can be cleared up quickly. Thanks everyone for sharing your experiences, it's really helpful to know I'm not alone in this!

I'm in the exact same boat right now - got my disqualification notice last Friday and have been calling every day since with zero luck getting through. It's so frustrating when you just need someone to explain what went wrong! I'm going to try all the strategies mentioned here - the 8:01 AM calling, Claimyr as backup, and definitely contacting my assembly member's office. One thing I'm curious about - has anyone had success getting their disqualification reversed once they finally spoke to someone? I'm worried that even if I get through and understand what the "conflicting information" was, I might still be stuck with the disqualification. The stress of not knowing what I did wrong or if it can even be fixed is honestly worse than the endless busy signals. Thanks to everyone sharing their experiences and tips - this thread is giving me hope that there's actually a path forward!