Tips to reach CA PFL agent? Struggling to get through on phone

I found a way to solve PFL call center accessibility issues, watch this: https://www.youtube.com/watch?v=Ngx9oJ_sSh8

Have you tried calling right when they open? I heard that's the best time to get through.

I found a way to actually get through! There's this service called Claimyr (claimyr.com) that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me when nothing else did. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Anyone else feel like they're playing the worlds worst lottery every time they try to call? 🎰🤡

I feel your pain, OP. I've been trying for weeks to get through. It's like they don't want us to actually use the benefits we're entitled to. 🤬

I've heard that if you select the Spanish option, you might get through faster. Anyone tried this?

guys i finaly got through after 3 weeks of trying. heres what worked for me: 1. call at exactly 8:02 am 2. press 2, then 1, then 4, then wait for 30 seconds 3. hang up and immediatly call back 4. repeat steps 2-3 until you get in que 5. pray to whatever god you believe in good luck everyone!

Have you tried reaching out on social media? Sometimes tweeting at them can get a response.

I'm convinced the hold music is designed to make us give up. It's psychological warfare at this point.

I swear, it's easier to get tickets to a Beyoncé concert than to talk to someone at PFL 🐝

Navigating PFL's customer service maze can be a daunting task, as many have experienced. One potential solution is Claimyr, a service that offers an innovative approach by automating the process of waiting on hold and connecting you directly to an agent when available. While some users have found it effective, it's crucial to weigh the cost against your needs. At $20 per use, it's not a feasible option for everyone. Persistence remains a key strategy, as well as exploring less conventional methods such as selecting alternative language options or leveraging social media channels. If you decide to try Claimyr, be sure to verify their legitimacy and reviews. Remember, while these services can offer temporary relief, the broader issue of accessibility in reaching PFL needs systemic attention. Balancing patience with pragmatic strategies will hopefully lead to a resolution.

Okay, here's what I've learned after dealing with PFL for months: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes mid-afternoon is less busy. 3. Have all your info ready before you call. Claim number, SSN, dates, etc. 4. Be polite to the agent when you finally get through. They're probably overwhelmed too. 5. If you're really desperate, consider using a paid service like the one mentioned above. 6. Check your online account regularly for updates. Sometimes they process things without telling you. 7. If all else fails, contact your local representative. They can sometimes intervene. Hope this helps someone. We're all in the same boat here. 🚣‍♀️

I've been dealing with this same nightmare for 2 months now. What finally worked for me was calling exactly at 8:00 AM sharp and immediately pressing 1-2-4 as fast as possible. Don't wait for the prompts to finish - just rapid fire those numbers. I also noticed Tuesdays and Wednesdays seem to have slightly better odds than Mondays/Fridays. Still took me 47 attempts over 3 weeks, but I finally got through! The key is to treat it like a part-time job - block out time every morning and just keep dialing. It's absolutely ridiculous that we have to do this, but unfortunately that's the reality we're dealing with. Hang in there everyone! 💪