PFLA benefit payment delay - filed over a month ago, no updates or responses. Help!
Hey everyone, I'm really frustrated. I filed for PFLA benefits over a month ago and still haven't received any payment. I've been checking online every day and calling constantly, but I can't get through to anyone. Has anyone else experienced this? Any advice on what to do or say when I finally get someone on the line?
22 comments
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Edward McBride
Ugh, I'm in the same boat. Filed in December and still crickets. The system is so broken 🤦♂️
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Darcy Moore
December?! That's insane. Have you tried reaching out to your local representative? Sometimes they can help push things along.
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Edward McBride
No, I haven't. Didn't even think of that. Thanks for the tip! I'll give it a shot.
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Dana Doyle
Local rep is hit or miss. I tried and got a generic 'we're looking into it' response. Still waiting 🙄
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Liam Duke
Here's what worked for me: 1. Keep all your documentation organized 2. Call first thing in the morning, right when they open 3. Be polite but firm with the rep 4. Ask for a supervisor if you're not getting anywhere 5. Follow up with an email after the call to create a paper trail It took me a few tries, but I finally got my issue resolved. Don't give up!
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Gael Robinson
Thank you so much for this detailed advice! I'll definitely try calling early tomorrow. Did you use any specific phrases that seemed to help?
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Liam Duke
Glad to help! I usually say something like, 'I understand you're dealing with a lot of claims, but this delay is causing me significant financial hardship. What specific steps can we take today to resolve this issue?' That usually gets them to take it seriously.
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Manny Lark
have you checked your spam folder? sometimes the notifications end up there lol
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Rita Jacobs
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM
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Khalid Howes
Sounds sketchy. Is this legit? Has anyone else tried it?
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Rita Jacobs
I was skeptical too, but it actually worked for me. Saved me hours of frustration. Worth the $20 imo
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Ben Cooper
Wait, we have to PAY to talk to a government agency now? This country is a joke 🤡
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Rita Jacobs
I get the frustration, but for me, time is money. I'd rather pay $20 than waste hours on hold. Just my two cents 🤷♂️
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Naila Gordon
Pro tip: if you can, fax your documents instead of mailing them. Seems to go through faster for some reason. Also, keep calling different numbers until you get a helpful rep. Some are WAY more knowledgeable than others.
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Cynthia Love
People still use fax machines? What year is it? 😂
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Naila Gordon
ikr? But the government is stuck in the stone age. Gotta play by their rules if you want results 🙃
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Darren Brooks
guys i think the whole system is rigged. they make it impossible on purpose so people just give up. wake up sheeple! 👀
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Rosie Harper
Take off the tinfoil hat, bro. It's just bureaucracy being bureaucracy. Hanlon's razor: never attribute to malice that which can be adequately explained by stupidity.
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Elliott luviBorBatman
Has anyone tried reaching out on social media? Sometimes publicly shaming them gets results. Just be careful not to share any personal info!
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Demi Hall
Friendly reminder to everyone: document EVERYTHING. Every call, every letter, every online status change. You never know when you'll need that info to prove your case.
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Gael Robinson
That's great advice, thank you! I'll start keeping a log right away.
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Mateusius Townsend
ugh this brings back memories. took me 3 months to get my first payment. hang in there OP, it'll come eventually 💪
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