PFL claim submitted twice since December, no payments, can't reach EDD. Help!
I've submitted my PFL claim twice since mid-December and haven't received any payments. I've been trying to call every day but can't get through. The only response I've gotten is a text saying they received my supporting documents. Has anyone else experienced this? Any advice on how to get in touch with someone or speed up the process?
20 comments
Join the conversation
Sofia Torres
Ugh, I'm in the same boat. Been waiting since November and can't get anyone on the phone. It's so frustrating! Have you tried emailing them?
0 coins
Dylan Wright
•I haven't tried emailing yet. Do you have the email address? I'm willing to try anything at this point.
0 coins
Sofia Torres
•I think its pfl@edd.ca.gov but double check on there website. Good luck!
0 coins
GalacticGuardian
•Emailing didn't work for me. Took them 3 weeks to respond and it was just a generic message 🙄
0 coins
Dmitry Smirnov
I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM
0 coins
Ava Rodriguez
•Sounds too good to be true. Has anyone else tried this?
0 coins
Miguel Diaz
•I'm skeptical. $20 just to make a phone call? 🤔
0 coins
Dmitry Smirnov
•I get the skepticism, but it seriously worked for me. After weeks of trying, I finally got through. The $20 was worth it to get my claim sorted.
0 coins
Zainab Ahmed
•Just tried it and it actually worked! Got through in about an hour. Thanks for the tip! 💯
0 coins
Connor Gallagher
Have you checked your claim status online? Sometimes they update it there before sending any notifications.
0 coins
AstroAlpha
This is ridiculous. The system is so broken. We shouldn't have to jump through hoops just to get the benefits we're entitled to. 🤬
0 coins
Yara Khoury
•Preach! 👏 The whole thing needs an overhaul.
0 coins
Keisha Taylor
•Fr fr. Its like they want us to give up 🙄
0 coins
Paolo Longo
Here's what worked for me: 1. Call right when they open at 8:00 AM 2. If you get the busy signal, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your docs ready when you finally get through It took me about 2 hours of redialing, but I finally got through. The key is persistence and calling early. Good luck!
0 coins
Dylan Wright
•Thank you so much for the detailed advice! I'll definitely try this tomorrow morning. Fingers crossed 🤞
0 coins
Amina Bah
•This is great advice. I'd also add: use multiple phones if you can. Increases your chances of getting through.
0 coins
Oliver Becker
Have you tried reaching out to your local assembly member's office? They can sometimes help expedite claims.
0 coins
Dylan Wright
•I hadn't thought of that. How do I find out who my assembly member is?
0 coins
Oliver Becker
•Just google 'find my california assembly member' and you'll get a website where you can enter your address. They usually have a 'contact us' form for constituent services.
0 coins
CosmicCowboy
lol welcome to EDD hell. grab a seat, you'll be here a while 🤡
0 coins