PFL claim stuck in limbo for 3 weeks, no updates. Desperate for financial help. Any advice?

Ugh, I feel your pain. I went through something similar last year. It's so frustrating when you're counting on that money and the system moves at a snail's pace. Have you tried calling their customer service line?

3 weeks is actually not that bad, hate to say it. I waited 2 months for mine to process last year. The system is totally overwhelmed. Hang in there!

Have you checked your online account? Sometimes they update the status there before they actually contact you. Also, make sure you've submitted all the required documentation - missing paperwork can cause major delays.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from dealing with PFL claims: 1. Document everything. Keep a log of when you submitted your claim, any communications you've had, and attempts to contact them. 2. If possible, reach out to your employer's HR department. Sometimes they can help expedite things. 3. Be persistent with phone calls. Yes, it's a pain, but squeaky wheel gets the grease. 4. Check if there's an ombudsman or advocate office you can contact. They sometimes can help push things along. 5. As a last resort, consider contacting your local state representative. They often have staff dedicated to helping constituents with these issues. Hang in there, OP. The system is frustrating, but don't give up!

have u tried faxing them? I kno it sounds old school but sometimes it works better than calling or email

The whole system is a joke. They expect us to wait weeks or months while bills pile up? Something needs to change. 🤬

Just went thru this myself. What worked for me was going down to the local office in person. Had to wait in line for a couple hours, but at least I got answers. Might be worth a shot if you're able to do that.