California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hey, former EDD employee here. Don't stress too much about this mistake. It's pretty common. When you get through to someone, ask them to submit a 'Claim File Update' to correct the application type. Make sure they note it was an honest mistake. Good luck!

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Wow, thanks for the insider info! That's really reassuring to hear. I'll definitely ask about the 'Claim File Update'.

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MVP right here 🏆 Always appreciate when former employees share their knowledge!

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Don't panic! I made this exact same mistake last year. Here's what worked for me: I called the EDD PFL line first thing in the morning (around 8:02 AM) and got through after about 45 minutes on hold. The rep was super helpful and explained that they can switch your application type pretty easily if you catch it early. She submitted a correction form on her end and told me to watch for an email confirmation within 3-5 business days. The whole process took maybe 10 minutes once I got someone on the phone. Your benefits won't be affected as long as you get it corrected soon. Hang in there! 💪

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Just went through this whole process. My advice? Document EVERYTHING. Every call, every letter, every form you submit. It'll save you so much headache later if there are any issues.

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That's a great idea. I'll definitely start doing that. Any other tips?

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Yeah, set reminders for yourself about important dates - when to submit forms, when your benefits should start, etc. The EDD won't always notify you if something's missing or wrong.

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As someone who just went through this process a few months ago, I wanted to add a couple things that really helped me: 1. When filling out the disability begin date, use the date your doctor gives you in writing - don't guess! Mine was different than I expected. 2. For the occupation section, be specific about your actual job duties, not just your title. It can affect your benefit amount. 3. Submit your application as soon as possible - there's usually a waiting period before benefits kick in. Also, @Jamal Wilson - make sure you have your doctor fill out their part of the form completely. That was the biggest delay for me because I had to go back and get missing info. Good luck with everything! 🍀

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unpopular opinion: the system is designed to be confusing on purpose. they hope people will give up and not claim benefits. stay strong and don't let them win!

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Tin foil hat much? 🤣 But for real, it does feel that way sometimes

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100% agree. It's all about saving money for the state. 🐍

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I made a similar mistake on my disability claim a few months ago - accidentally put my injury date as both start and end dates. What helped me was calling early in the morning (like right at 8am when they open) and having ALL my paperwork ready before I called. Make sure you have your Social Security number, claim number, employer info, and the CORRECT dates written down clearly. When you talk to them, be super specific about what the mistake was and what it should be. They'll probably ask for documentation like pay stubs showing your last day worked or a doctor's note with the actual leave dates. The rep I talked to was actually pretty understanding once I explained it clearly. Hang in there - it's fixable, just takes some patience with the system!

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UPDATE: The EDD procedure for returning uncashed benefit checks changed last year. You should: 1. Write "VOID" across the check in large letters 2. Complete form DE 2612 (Voluntary Return of Benefit Payments) 3. Mail both to the address on the DE 2612 form via certified mail You can download form DE 2612 from the EDD website or request it when you speak with a representative. This creates a paper trail showing exactly what you returned and why.

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Thank you so much for this information! I'll download that form right away. This gives me a clear path forward.

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I'm a new parent dealing with something similar but from a different angle - my PFL claim was initially approved but then I got a notice saying they're "reviewing" it and all payments have been suspended. Meanwhile I see posts like this where people are getting TOO many payments after appeals. The inconsistency in how EDD handles these cases is mind-boggling. @Miguel - it sounds like you're getting great advice here, especially about contacting a tier 2 specialist and using that DE 2612 form to return the checks properly. One thing I'd add is to screenshot or photocopy everything before you send it back, including the voided checks. I learned this the hard way when dealing with other government agencies - they have a habit of "losing" paperwork. Having visual proof of what you returned and when can save you months of headaches later. Good luck getting this sorted out, and congratulations on your new baby!

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Protip: if you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive than the actual call center.

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I'm dealing with the exact same thing! Applied 5 weeks ago and still stuck on "processing." It's so frustrating not knowing what's happening or if there's an issue with my application. I've tried calling but like everyone else mentioned, can't get through. Thanks for posting this - at least I know I'm not alone in this mess. Going to try some of the suggestions here, especially calling right when they open. This whole system really needs an overhaul 😤

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