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Has anyone else noticed that the website is always 'under maintenance' when you try to log in late at night? It's like they don't want us to actually use the system. 🙄
I'm in the same boat - applied 4 weeks ago and still nothing but "pending" status. It's incredibly stressful when you're counting on these benefits to pay rent and buy groceries. I've tried calling dozens of times but can never get through. The automated system just hangs up on you after an hour on hold. Really considering the state rep suggestion from @Zara Khan - seems like that might be our best shot at getting actual human attention on these cases.
Finally got it resolved! We ended up using that Claimyr service someone mentioned above, and it actually worked - got us through to a real person after trying for almost a week on our own. The agent said there was a mismatch between the baby's birthdate on the hospital records and what we entered (we put 03/12 instead of 3/12 - seriously, that was the issue). Fixed it on the spot and the claim was processed two days later. Thanks everyone for your help!!
So glad to hear you got it resolved! That date format issue is absolutely ridiculous - who would think that 03/12 vs 3/12 would cause a complete system rejection?? This whole thread has been super helpful though. I'm bookmarking that Claimyr service and the assembly member tip for future reference. It's crazy that we need all these workarounds just to access benefits we're legally entitled to, but at least there are solutions. Congrats on getting your baby bonding claim approved - enjoy that precious time with your little one! 🍼
This whole thread has been such a lifesaver for understanding the EDD system! As someone who's expecting in a few months, I'm already feeling anxious about navigating this process. The date format issue you mentioned is mind-blowing - how are parents supposed to know about these tiny technical details that can derail their entire application? I'm definitely saving all these tips (the 8:01am call time, fax option, Claimyr service, and assembly member contact) for when my time comes. It's unfortunate that we need a whole strategy guide just to access basic family benefits, but I'm so grateful this community exists to share these hard-won solutions!
guys. i just got off the phone with PFL (miracle, i know). they said theyre having issues with claims filed in the last month due to a system upgrade. might be whats causing OPs problem too
Just went through something similar last month! One thing that helped me was calling first thing in the morning (like 8 AM sharp) - seemed to have better luck getting through. Also, if you filed recently, it might be related to that system upgrade issue @Alana Willis mentioned. I'd definitely check your online account daily for any updates or document requests. Sometimes they'll ask for additional info without sending you a notification. Keep all your paperwork handy too - birth certificates, medical records, employment verification, etc. The whole process is frustrating but you'll get through it! 💪
This is exactly why I always tell people to start documenting from day one. I went through a similar nightmare with my disability claim - took 6 months and countless hours on the phone. One thing that really helped was sending a certified letter to their appeals department even though I hadn't been officially denied yet. Sometimes that gets you moved to a different queue. Also, if you're on any parent Facebook groups in your area, post there too - I've seen people find others who work at EDD offices and can give you inside tips on the best times to call. Hang in there, you'll get through this! 💪
Mateo Rodriguez
UPDATE: I finally got through to EDD this morning using the Claimyr service someone mentioned below. It actually worked! The agent found the issue immediately - my employer submitted verification with my return-to-work date listed as the day my disability ended instead of the end of my baby bonding period. The agent has escalated it to be corrected and said my claim should be processed within 7-10 days. Just posting this update in case it helps anyone else stuck in pending limbo. I'll update again when (if?) the money finally comes through.
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Carmen Ruiz
•So glad you got an answer! The exact same thing happened to me - employer date mismatch. Why can't they just have a notification system that TELLS you there's a problem instead of making us wait in silence for weeks?
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Mateo Rodriguez
•I know, right?? The agent literally fixed it in 5 minutes once I got through. Could have been resolved a month ago if they'd just sent a notification about the discrepancy. I'll definitely update when the money comes through!
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Anthony Young
This thread is so helpful! I'm a new mom going through the exact same thing - submitted my baby bonding PFL 3 weeks ago and it's been stuck in pending the whole time. Reading everyone's experiences makes me feel less crazy for being stressed about it. @Mateo Rodriguez really glad you finally got through and found the issue! I'm definitely going to check with my HR about the employer verification dates because that seems to be a common problem. Has anyone had success with the state legislature offices? I heard they sometimes have direct lines to EDD for constituent services when there are processing delays.
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