PFL payment delayed, EDD letter confusing - need help understanding what's going on

Ugh, I feel you. The EDD is such a mess rn. Have you tried calling them? That's usually the best way to get answers, even tho it's a pain in the a**.

What exactly did the letter say? Sometimes they use really confusing language and it's hard to understand what they actually want from you.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to do: 1. Check your UI Online account for any pending tasks or messages. 2. Make sure all your documents are up to date and uploaded. 3. If you can't find any issues online, you NEED to call them. Keep trying until you get through. 4. If calling doesn't work, try contacting your local assembly member's office. They can sometimes help push things through. 5. Document EVERYTHING. Every call, every letter, every interaction. The EDD is swamped and things fall through the cracks all the time. You gotta be proactive and persistent. Don't give up!

have u checked ur bank info on the edd site? sometimes payments get returned if theres a prob with the account

I'm in the same boat, OP. Been waiting on my payment for 3 weeks now. This whole system is a joke. Good luck to you 😔

Plot twist: EDD is actually run by a bunch of sloths 🦥 That's why everything takes foreverrrrr