PFL payment from last year sent back to EDD - never received it. What to do?

Ugh, that sucks. I've been there before. The whole system is a mess. Have you tried calling PFL directly? Sometimes EDD and PFL don't communicate well, and you gotta be the middleman.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to do to resolve your Paid Family Leave (PFL) payment issue: 1. Gather all your documentation: claim number, dates of leave, any correspondence you've received. 2. Contact PFL directly at 1-877-238-4373. Be prepared for a long wait. 3. When you reach an agent, explain that EDD said your payment was sent back. Ask for: - The exact date the payment was returned - The reason for the return - What steps are needed to reissue the payment 4. If PFL can't help, file an appeal. You can do this online or by mail. 5. Consider contacting your state representative. They can sometimes intervene on your behalf. 6. Keep detailed records of all calls, including agent names and call reference numbers. Remember, persistence is key. Don't give up until you get your money!

have you tried checking your bank account statements? sometimes the payment goes through but doesn't show up right away. happened to me once and I spent weeks calling before I realized it was there all along lol

The whole PFL system is a joke. I've been waiting 3 months for my claim to be processed. Good luck getting any straight answers from them 🤡

Have you considered reaching out to your local assemblymember or state senator? Sometimes they can help cut through the red tape and get answers faster.

ugh im in the same boat rn. its like trying to nail jello to a wall getting answers from these ppl. solidarity, friend ✊

I went through something similar last year! Turns out my payment got lost in the mail and was returned to sender. Here's what worked for me: I had to request a "payment trace" - basically asking them to track where the payment went. You can do this by calling the PFL number and specifically asking for a payment trace. They'll investigate and if the payment was indeed returned, they can reissue it as a direct deposit instead of a check. It took about 2-3 weeks but I finally got my money. Don't let them brush you off - be persistent and ask for supervisor if the first person can't help!