SDI agent accused me of being on a 3-way call during claim inquiry - wtf?

Ugh, that sounds frustrating af. I've had similar experiences with SDI agents being all paranoid. They're probably just overworked and stressed. Did you try explaining that there wasn't actually anyone else on the call?

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

This is why the system is so messed up. They're more concerned about catching people in some imaginary fraud than actually helping folks who need it. SMH 🤦‍♂️

I've been dealing with SDI for months now, and let me tell you, it's a complete clown show 🤡 Half the time they don't know what they're talking about, and the other half they're accusing you of something. Here's what I've learned: • Always get the name and ID of the agent you're speaking with • Take detailed notes of every call • If an agent is being difficult, politely ask to speak with a supervisor • Follow up every call with an email summarizing what was discussed • Don't be afraid to file a complaint if you're treated unfairly Stay strong, OP. We're all in this leaky boat together!

plot twist: maybe there WAS someone else on the call and you just didn't know it 👻👀

Has anyone else noticed that SDI seems to be getting worse lately? I swear, every time I call it's like they've changed the rules again. It's impossible to keep up!

Hey OP, any update? Were you able to get through to a different agent and sort things out?

This is why I always record my calls with SDI (its legal in my state as long as one party consents). That way, if they try to pull any shenanigans, I have proof of what was actually said.

have you tried reaching out to your local state representative? Sometimes they can light a fire under SDI's a** and get things moving.