Lost my SDI debit card - quickest way to reach EDD for replacement?

BofA actually handles the debit cards, not EDD. Call Bank of America EDD customer service at 1-866-692-9374. They'll cancel your old card and send a new one.

Like the other person said, you need to contact Bank of America directly for card issues. EDD has nothing to do with the cards themselves. I had to replace mine last month and it took about 7-10 business days to arrive. You might want to request expedited shipping if you need the funds urgently, though they might charge a fee for that service.

Going to the county office won't help - they're completely separate from EDD and have no access to their systems. And EDD offices rarely take walk-ins anymore for any issues since COVID. Everything is phone or online now.

When I lost my card last year i tried the BofA number but kept getting stuck in their stupid automated system!!! Finally used this service called Claimyr (claimyr.com) and they got me thru to someone at EDD who connected me to the right BofA department. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Saved me HOURS of frustration.

Just to clarify some information here: 1. Bank of America handles all EDD debit cards (including UI, SDI, and PFL benefits) 2. Their dedicated EDD cardholder number is 1-866-692-9374 3. They'll ask for your SSN and other identifying information 4. Standard replacement takes 7-10 business days 5. Expedited shipping is available for $10 (deducted from your balance) If you absolutely can't reach BofA through their direct line, then yes, contacting EDD can sometimes help as they can connect you to a dedicated BofA representative line, but that's usually unnecessary.

Duuude I went through this exact nightmare scenario in January!! The BofA call system is almost as bad as EDD's. If the automated system isn't working for you, try calling right when they open at 8am. That's how I finally got a human. And FYI they're closed on weekends so don't waste your time like I did lol

One more tip: while waiting for your new card, if you have immediate financial needs, you can contact your disability office and explain the situation. In some cases, they can help arrange an emergency payment alternative if you're in a financial hardship situation. Not guaranteed, but worth asking if you're in a bind.

For future reference, you can also set up direct deposit to your regular bank account instead of using the BofA card. That's what I did after my card got compromised last year. One less thing to worry about!

Just wanted to add that if you're having trouble with the BofA automated system, you can also try calling early in the morning (around 6-7 AM) when call volumes are typically lower. I've found that timing can make a huge difference in actually getting through to a human representative without getting stuck in endless loops. Also, make sure you have your SSN and the last 4 digits of your card ready (if you remember them) as they'll ask for this right away to verify your identity.

Another tip that worked for me when I lost my EDD card - if you're still having trouble getting through to BofA, try using their online chat feature through their website. I found it was actually faster than calling during peak hours. You'll still need to verify your identity, but I was able to get my replacement card ordered in about 15 minutes without dealing with hold music. Just go to bankofamerica.com and look for the chat option. They can handle card replacements through chat just like over the phone.

I actually had a similar situation happen to me a few months back, and what saved me was creating an online account with Bank of America first before calling. If you go to bankofamerica.com and register using your SSN and card details (even though the physical card is lost, you might still have the number written down somewhere), you can often manage some things online including requesting a replacement. This sometimes bypasses the phone system entirely. Also, if you do need to call, try using the automated system to say "lost or stolen card" - it usually routes you to a different queue that tends to be faster than general customer service. And definitely keep receipts or screenshots of any expedited shipping fees they charge you, as sometimes EDD will reimburse those if you file a request explaining the hardship situation. Hope this helps and you get it sorted soon!

Lost disabilities money card and ent card