EDD SDI prepaid debit card nightmare - payments received but no access! Need Bank of America EDD card number ASAP

The BofA EDD card number is 1-866-692-9374. They're actually not too bad to reach, you usually don't have to wait too long. Just make sure you have your SSN and all that ready to verify your identity.

omg same thing happened to me last yr!! so annoying. if u call bofa they'll tell u to call edd and if u call edd they'll tell u to call bofa lol

I've been through this exact mess before with my SDI claim. The issue is that when claims are terminated, the BofA EDD card system automatically deactivates access, but when appeals are approved, the reactivation process isn't automatic. You actually need to contact both EDD and BofA. Here's what worked for me: 1. First call BofA EDD department (1-866-692-9374) and explain that your appeal was approved. They'll likely tell you your account is inactive in their system. 2. Then you MUST get through to EDD so they can send the reactivation authorization to BofA. This is the critical step. 3. BofA can expedite a new card to you (2-3 business days) once EDD reactivates your account, but they can't do anything until EDD sends them the authorization. The EDD phone system is completely overwhelmed right now. I literally spent 4 days trying to get through before I found a service called Claimyr. It basically holds your place in line and calls you back when an EDD rep is available. Costs money but was worth every penny to finally get this resolved. Their website is claimyr.com and they have a video that shows how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Good luck - definitely sucks to have your money but no access to it!

THE WHOLE SYSTEM IS BROKEN BY DESIGN!!! They WANT you to give up so they can keep your money. I went through similar BS with my disability claim last year. They denied it for no reason, then approved my appeal but conveniently "forgot" to reactivate my card access. It's all intentional to make people so frustrated they give up. DOCUMENT EVERYTHING. Get names of everyone you talk to. Request supervisor ID numbers. The moment you mention "formal complaint" and "state representative" they suddenly find solutions. FIGHT THEM!!

This is a common issue with SDI appeals. There's a technical disconnect between the appeal approval system and the payment distribution system. When your appeal is approved, the SDI claims processing team updates your claim status, but there's a separate step required to reactivate your BofA account access. Specifically, you need to contact the EDD Benefits Overpayment and Appeals Section at 1-800-300-5616. Make sure to have your appeal case number ready (should be on your approval notice). Tell them you need a "debit card reactivation authorization" sent to Bank of America. Once they process this (usually takes 24-48 hours), then contact BofA to either reactivate your existing card or request a new one. If your situation is urgent (sounds like it is with rent due), ask EDD about the option for a direct deposit override. In some cases, they can temporarily switch your payment method to direct deposit while waiting for the new card.

when i had this problem i just went to the bank of america branch and explained and they helped me out right there the lady was really nice

I just went through this exact situation in February! It was such a headache. After my SDI appeal was approved, I had to wait 10 business days for them to send a new card. I tried calling to expedite but they said appeals cases require a new card to be issued and they couldn't rush it. What I ended up doing was getting through to an EDD representative who helped process an emergency payment. They can actually issue a paper check in hardship situations that you can pick up at an EDD office. It's not widely advertised but it exists if you're in a dire situation with rent coming up. Do you have a disability case manager assigned to your appeal? If so, try contacting them directly rather than the main EDD line. They sometimes have direct lines that bypass the general queue.

UPDATE: Finally got this resolved! Used the Claimyr service someone recommended here to get through to EDD (took about 45 minutes instead of days of calling). The EDD rep confirmed they needed to send authorization to BofA, which they did while I was on the phone. Then called BofA, who verified they received the authorization and are expediting a new card to me (should arrive in 3 business days). For anyone else facing this issue, the key really is getting through to EDD - they have to initiate the reactivation process with BofA. Thank you everyone for your help and suggestions!