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If your claim has been processing for 3 weeks, there might be an issue with your medical certification. Did your doctor complete the medical portion properly? That's often what causes delays. You should also check if there are any alerts in your SDI Online account that might indicate missing information. Sometimes they need additional documentation but don't clearly communicate that to you. The disability phone system is overwhelmed since the pandemic, so getting through requires persistence and patience.
UPDATE: I finally got through to EDD SDI! Called right at 8:00am and only had to wait 45 minutes. They told me my claim was delayed because they needed additional information from my employer. They're sending a request form today. The agent said once they receive that info, my claim should be processed within 7-10 days. Hope this helps!
That's super helpful, thank you! I'll try calling right at 8am tomorrow. Did you press any specific options when you called? I want to make sure I get to the right department.
My wife went through something similar last year and we discovered that California actually has laws about how fast doctors have to complete disability forms! I think they're supposed to do it within 10 business days. You could mention this to the doctor's office. Remind them they have a legal obligation to complete these forms in a timely manner. That got my wife's doctor moving pretty quickly!
Really?? I had no idea there was a legal timeframe! That's exactly the kind of leverage we need right now. I'll definitely have my husband mention this when he goes in tomorrow. Thank you so much!
UPDATE: My husband went to the doctor's office today with donuts (lol thanks for that suggestion!) and spoke directly with the office manager. He explained our financial situation and mentioned the legal timeframe for completing forms. The office manager was super apologetic and promised the forms would be completed and faxed to EDD by tomorrow! She even gave him a copy for our records with the doctor's signature. Fingers crossed that EDD processes everything quickly now! Thank you all for your help - this forum has been a lifesaver! ❤️
That's fantastic news! The combination of persistence, politeness, and pastries works wonders! Now make sure to follow up with EDD once the forms are submitted to ensure they process everything correctly. If you have trouble reaching them by phone, try using SDI Online to send a secure message explaining the situation as well.
Quick update on your situation - I just realized there's actually a specific name for this form: DE 2580WS (Work Search Certification). Knowing the exact form number might help when you call back. When the form finally does appear, make sure you have all your previous employment information handy, including contact details for your former employer and dates of employment. They'll also ask about job search activities between your previous job and starting your new position. Having all this information ready will make the process go much faster once the form finally appears.
Sophia Russo
The REAL problem here is how complicated our benefits system is!!! Why should someone need a PhD just to figure out what benefits they're entitled to after working and paying taxes for years? The EDD system is BROKEN and designed to be confusing on purpose so people give up trying to get their benefits. Sorry for the rant but this makes me so mad every time I see posts like this.
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Natalie Adams
•PREACH!!! 👏👏👏 I spent literally DAYS of my life on hold with EDD trying to figure out my benefits. It's ridiculous that we need forums like this just to understand our basic rights as workers who've paid into these systems.
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Jordan Walker
To summarize for anyone in a similar situation: 1. You CAN file for UI after SDI/PFL if you were terminated before your disability began 2. You must be able and available for work when you apply for UI 3. The timing of your termination (right before medical leave) could potentially be illegal retaliation or FMLA violation 4. You cannot receive UI backpay for periods when you received SDI or PFL 5. Document everything carefully and be prepared to clearly explain your timeline to EDD 6. Expect possible processing delays, so have financial backup if possible 7. If denied, remember you have appeal rights Hope this helps clarify things for you and others!
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Sebastian Scott
•Thank you so much for this clear summary! This is incredibly helpful and I'm saving it to reference when my PFL ends. I appreciate everyone who took the time to respond with advice and share their experiences. I feel much more prepared now!
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