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Need EDD disability phone number ASAP - can't find on any letters

I'm trying to contact EDD about my disability claim but I can't find the phone number anywhere! Not on their letters, not on the website (or at least I can't find it). My claim shows 'processing' for over 3 weeks now and I really need to talk to someone directly. Does anyone know the direct phone number for EDD disability? I tried the general EDD number but kept getting transferred around without reaching anyone who could actually help with SDI claims. Any help would be appreciated!

If your claim has been processing for 3 weeks, there might be an issue with your medical certification. Did your doctor complete the medical portion properly? That's often what causes delays. You should also check if there are any alerts in your SDI Online account that might indicate missing information. Sometimes they need additional documentation but don't clearly communicate that to you. The disability phone system is overwhelmed since the pandemic, so getting through requires persistence and patience.

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I just checked and there are no alerts in my account. My doctor confirmed they submitted everything, but I'm wondering if maybe something got lost in the system? I'm getting really worried since my bills are due next week and I was counting on this payment.

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UPDATE: I finally got through to EDD SDI! Called right at 8:00am and only had to wait 45 minutes. They told me my claim was delayed because they needed additional information from my employer. They're sending a request form today. The agent said once they receive that info, my claim should be processed within 7-10 days. Hope this helps!

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That's super helpful, thank you! I'll try calling right at 8am tomorrow. Did you press any specific options when you called? I want to make sure I get to the right department.

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I selected option 1 for English, then option 1 again for claim information, then option 2 for all other questions. That got me to the right queue for SDI claims. Fingers crossed you get through!

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Doctor delaying disability form after job denied return - can my husband get paid for the gap?

Can someone please explain what happens in this situation?? My husband was getting SDI after a shoulder surgery (rotator cuff) and was supposed to return to work on April 14th, 2025. His doctor gave him light duty restrictions, but when he showed up, his employer said they couldn't accommodate him and told him to come back fully healed in May. The problem is my husband didn't immediately continue his disability claim because he thought he'd be working! He finally submitted a continuation form on April 27th, but his doctor is being SUPER slow filling out the medical certification. It's been almost 3 weeks and the office still hasn't submitted it to EDD. Will he get retroactive pay for this gap period? Or will EDD make him file a completely new claim because it's been too long? I'm the only income right now and our savings are basically gone ๐Ÿ˜ซ

My wife went through something similar last year and we discovered that California actually has laws about how fast doctors have to complete disability forms! I think they're supposed to do it within 10 business days. You could mention this to the doctor's office. Remind them they have a legal obligation to complete these forms in a timely manner. That got my wife's doctor moving pretty quickly!

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Really?? I had no idea there was a legal timeframe! That's exactly the kind of leverage we need right now. I'll definitely have my husband mention this when he goes in tomorrow. Thank you so much!

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yeah but good luck ENFORCING that law!!! doctors do whatever they want and nobody holds them accountable!!!

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UPDATE: My husband went to the doctor's office today with donuts (lol thanks for that suggestion!) and spoke directly with the office manager. He explained our financial situation and mentioned the legal timeframe for completing forms. The office manager was super apologetic and promised the forms would be completed and faxed to EDD by tomorrow! She even gave him a copy for our records with the doctor's signature. Fingers crossed that EDD processes everything quickly now! Thank you all for your help - this forum has been a lifesaver! โค๏ธ

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see!! donuts work every time ๐Ÿฉ๐Ÿฉ๐Ÿฉ

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That's fantastic news! The combination of persistence, politeness, and pastries works wonders! Now make sure to follow up with EDD once the forms are submitted to ensure they process everything correctly. If you have trouble reaching them by phone, try using SDI Online to send a secure message explaining the situation as well.

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Do I need to submit anything for my pregnancy disability extension after doctor updates EDD?

I'm currently on pregnancy disability leave that was supposed to end this coming Monday. At my appointment yesterday, my OB decided I need to stay on disability for another 4 weeks due to complications with my blood pressure not returning to normal. She said her office would submit the extension paperwork directly to EDD through their online portal and told me I don't need to do anything on my end. This is my first pregnancy and I'm a bit confused about the process. Do I actually need to submit any additional forms myself for the extension? And will EDD notify me when they receive the extension from my doctor? My benefits are currently $1,475/week and I'm worried about a gap in payments since my original disability period ends so soon. Thanks for any help!

One more thing I wanted to add - make sure your doctor specified the correct extended date on their form. I've seen cases where doctors accidentally put the wrong end date, and then patients had to go through the whole extension process again. When you call EDD to confirm they received your extension, also ask them what the new end date is showing in their system.

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That's a great point! My doctor did tell me the new end date (June 5th, 2025), so I'll make sure that matches what EDD has on file when I call them. Thank you!

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Also, just to clarify since I see some confusion in the thread - your pregnancy disability can transition to Paid Family Leave (PFL) after you recover from childbirth. That's a separate benefit that gives you time to bond with your baby. You'll need to file a new claim for that when your disability ends. The standard is up to 8 weeks of pregnancy disability after delivery for vaginal births (longer for C-sections), then up to 8 weeks of PFL for bonding. Just something to keep in mind for future planning!

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Thank you for mentioning this! I've already delivered (had my baby 6 weeks ago), and the extension is because I'm still having blood pressure issues postpartum. I was planning to apply for PFL once my disability ends, so this is a good reminder that I'll need to file a separate claim for that.

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Pregnancy Disability Claim Stuck on 'Pending' for 2+ Weeks - Normal Processing Time?

I submitted my pregnancy disability claim on March 12th, 2025 (exactly 16 days ago) and it's still showing 'pending processing' on the EDD website. My OB took me off work on March 10th due to pregnancy complications (severe pelvic pain and early contractions), and I filed everything online two days later. My doctor confirmed she submitted her medical certification electronically on March 13th with all the required diagnosis codes. \n\nThis is my first time filing for SDI and I'm getting really anxious watching my bank account dwindle while waiting for benefits to start. How long is the normal processing time for pregnancy disability claims these days? I've read everything from 7 days to 6 weeks online and I'm freaking out a little! Does the 'pending processing' status mean they're reviewing it or is something wrong with my application? Would calling help speed things up at all?

That's great news! So happy for you. Now you can focus on taking care of yourself and preparing for baby instead of stressing about EDD!

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congrats! told ya it would work out :) make sure you remember to file for paid family leave after your disability ends for the baby bonding time

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EDD SDI form for pregnancy disability STILL not showing up after rep said it would be added immediately

I'm so frustrated with the EDD process for pregnancy disability! I filed my claim two weeks ago but there's apparently a form I need to fill out about my work search efforts after leaving my previous job (I switched employers 3 months before my pregnancy disability started). I finally got through to a rep today after 2+ hours of calling, and she told me she would add the form to my SDI Online account for me to fill out electronically. She promised it would show up immediately and that once I submitted it, my claim could be processed. It's been almost an hour since we hung up and still NOTHING is showing in my account! The rep specifically said if I call back and get someone else on the phone, they could complete it over the phone immediately instead. Has anyone dealt with this work search verification form for pregnancy disability? How long did it take to appear in your account? I'm 36 weeks now and getting really anxious about having my claim processed before the baby arrives!

Quick update on your situation - I just realized there's actually a specific name for this form: DE 2580WS (Work Search Certification). Knowing the exact form number might help when you call back. When the form finally does appear, make sure you have all your previous employment information handy, including contact details for your former employer and dates of employment. They'll also ask about job search activities between your previous job and starting your new position. Having all this information ready will make the process go much faster once the form finally appears.

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This is incredibly helpful, thank you! I have all that information ready to go, so hopefully when I call tomorrow I can just give them the form number and get it done over the phone. I really appreciate this specific information!

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