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UPDATE: My claim just reappeared in the system with APPROVED status! It was exactly 4 days from when it disappeared. You all were right - it seems to be part of their normal processing. For anyone else experiencing this, just be patient and keep checking. The first payment is already being processed too! Such a relief!
Great news about your claim being approved! For future reference for anyone reading this thread later: if your claim disappears for more than 7 business days, that's when you should start trying more aggressively to contact EDD. The normal "disappearing" period during processing is typically 2-6 days. Also, remember that pregnancy disability claims through SDI are different from Paid Family Leave (PFL) which you'll need to file separately after your recovery period if you want bonding time with your baby. The two programs have different claim processes.
UPDATE: Finally got through to EDD this morning after 2 hours of calling! The representative confirmed they received my doctor's extension paperwork but it's in a processing backlog. She said the "final payment" label was automatically generated by their system because it reached my original return-to-work date, but it doesn't mean my benefits are actually terminated. She manually added a note to my claim and said I should see the extension reflected in my account within 7-10 business days. Fingers crossed it actually happens! Thanks everyone for your help.
Great news! Glad you were able to get through. This is exactly what happened with my claim too - it's just their automated system that isn't smart enough to recognize pending extensions. Make sure to keep an eye on your account and if nothing changes in 10 days, call again.
Has anyone had their doctor submit extension papers but then EDD denies it? I'm in a similar situation but worried they'll say no even though my doctor says I need more time...
Extensions can be denied if the medical documentation doesn't adequately support the need for continued disability. Make sure your doctor provides detailed information about why you cannot return to your regular work duties. For PPD specifically, they need to document the permanent limitations and ongoing treatment plan. If denied, you have the right to appeal within 30 days of the denial notice.
I just went through this exact situation in February! It was such a headache. After my SDI appeal was approved, I had to wait 10 business days for them to send a new card. I tried calling to expedite but they said appeals cases require a new card to be issued and they couldn't rush it. What I ended up doing was getting through to an EDD representative who helped process an emergency payment. They can actually issue a paper check in hardship situations that you can pick up at an EDD office. It's not widely advertised but it exists if you're in a dire situation with rent coming up. Do you have a disability case manager assigned to your appeal? If so, try contacting them directly rather than the main EDD line. They sometimes have direct lines that bypass the general queue.
UPDATE: Finally got this resolved! Used the Claimyr service someone recommended here to get through to EDD (took about 45 minutes instead of days of calling). The EDD rep confirmed they needed to send authorization to BofA, which they did while I was on the phone. Then called BofA, who verified they received the authorization and are expediting a new card to me (should arrive in 3 business days). For anyone else facing this issue, the key really is getting through to EDD - they have to initiate the reactivation process with BofA. Thank you everyone for your help and suggestions!
I'm going through the exact same thing right now with this card transition! So frustrating. Did anyone else notice they're taking out different fees on these new cards compared to the BofA ones? I think there's a monthly maintenance fee now that wasn't there before. Also - quick question about the PFL transition since I'm doing the same thing next month. Do we use the same login for PFL as we do for disability, or is it a completely separate application?
The SDI and PFL systems use the same login credentials through Benefits Programs Online. When you file for PFL after your disability claim, you'll use the same account. And regarding fees - the new Money Network cards actually should have fewer fees than the BofA cards, not more. There's no monthly maintenance fee according to the fee schedule EDD published. I'd recommend checking the fee disclosure document that came with your card.
UPDATE: I finally got through to someone at EDD after using the Claimyr service that someone mentioned above. They confirmed my payment from March 9th is waiting on the new Money Network card. Apparently, my card was mailed on March 4th, but with postal delays, it's taking longer than expected. The agent suggested that if I don't receive it by Monday, I should call Money Network directly to request an expedited replacement. I also asked about my PFL transition, and they said I can go ahead and submit my PFL claim now, even though my disability doesn't end until March 12th. The system will recognize that I'm transitioning from SDI to PFL and will start the PFL benefits after my disability ends. Thanks everyone for your help! This community has been so much more helpful than the official EDD information.
Sofia Morales
so did u fix it??? im curious what worked cuz i might be applying for disability soon too
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Fatima Al-Suwaidi
Yes! I used Claimyr to reach EDD first (took about 25 mins instead of hours of redial). The EDD rep confirmed my correct address and gave me a reference number to use when calling BofA. Then I called BofA early the next morning (7:01am!) and the wait was only 15 minutes. They're sending a replacement card to my correct address with expedited shipping! Should have it by Friday. The EDD reference number really helped convince them to help me quickly.
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