How to correct mistake on SDI form? EDD phone impossible to reach

I found a way to solve disability form correction issues, watch this: https://www.youtube.com/watch?v=-NboB5wR3SY

OMG, I'm in the exact same boat! I transposed two numbers on my form and now my claim is all messed up. been trying to fix it for weeks. This system is a joke 🤡

Have you tried going to an EDD office in person? Sometimes face-to-face is the only way to get things done with these bureaucrats.

I feel your pain, OP. I've been dealing with EDD for months now. It's like trying to nail jello to a wall. Keep at it tho, eventually you'll get through to someone who can help!

Been there, done that. The system is a nightmare. I spent weeks trying to get through to someone. Good luck, you're gonna need it 🙄

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

has anyone else noticed that the EDD website is always 'under maintenance' when you actually need to use it? 🙄 its like they dont want us to fix our mistakes

Here's what you need to do to fix a mistake on your disability form: 1. First, try to submit a correction online through your EDD account. Look for an option to 'Update Claim Information' or something similar. 2. If that doesn't work, fill out Form DE 385 (Disability Insurance Claim Information Change). You can download it from the EDD website. 3. On the form, clearly explain the mistake and provide the correct information. 4. Include your claim number, social security number (last 4 digits), and contact information. 5. Make a copy of the completed form for your records. 6. Fax the form to the number provided on the form. Keep your fax confirmation. 7. If you don't hear back within 10 business days, try calling the EDD. Be prepared for long wait times. 8. As a last resort, visit an EDD office in person if there's one near you. Remember, persistence is key. Don't give up if you don't get a response right away. Keep trying different methods until you get your issue resolved. Good luck!

Pro tip: if you're gonna fax anything to EDD, use one of those online fax services. They give you a digital record of your fax being sent AND received. Saved my butt when EDD tried to say they never got my form.

Thanks for the suggestions so far. I hadn't thought about faxing. Does anyone know if there's a specific form for corrections or do I just write a letter explaining the mistake?

Have you tried faxing in a correction form? Sometimes that works faster than calling. Just make sure you keep the confirmation page as proof.

It's true that navigating through EDD can be incredibly frustrating. Many people have reported success using Claimyr, and while it is a paid service, for some, the convenience and saved time might be worth it. It's important to note that there are still free options to pursue, such as visiting an EDD office in person or persistently trying to reach out via phone or online. The key is to ensure that every document is filled out correctly and to keep copies of everything for your records. This issue highlights the ongoing challenges with EDD's customer service, and until improvements are made, balancing between these methods is crucial. Weigh the cost against your time, and choose the method that best suits your circumstances. Remember, you're not alone in this, and persistence is your best ally.

I went through this exact same situation last month! Here's what finally worked for me: I filled out the DE 385 form (like others mentioned) but I also included a cover letter explaining exactly what the mistake was and what it should be corrected to. I made sure to highlight the error in yellow on both the original form copy and my correction. Then I faxed it AND mailed it certified mail as backup. Got a response within 2 weeks! The key is being super specific about what needs to be changed. Don't just say "I made a mistake" - spell out exactly what was wrong and what the correct info should be. Also, if you have any supporting documents (like pay stubs or medical records) that back up your correction, include copies of those too. Hang in there - it's frustrating but fixable!

I went through something similar a few months ago when I accidentally put the wrong start date for my disability. What ended up working for me was a combination approach: I called the 1-800-480-3287 number every day at exactly 8:02 AM (right after they opened) and got through after about a week of trying. The trick is to call right when they open - seems like that's when you have the best chance. While I was doing that, I also submitted the DE 385 form by fax with a detailed explanation of my error. Make sure you write your claim number clearly at the top of every page! The phone call is what actually got it resolved quickly, but having the form already in their system helped speed things up. Don't give up - it's really frustrating but you'll get through eventually!

I had a similar issue with my SDI claim last year - made an error on my dates and it held everything up for months. What finally worked was being super persistent with multiple approaches at once. I'd recommend: 1) Submit the DE 385 form via fax (keep that confirmation receipt!), 2) Try calling first thing in the morning like others mentioned - 8:00-8:05 AM seems to be the sweet spot, and 3) If you have a local EDD office, show up in person with all your paperwork. I know it's a pain, but sometimes face-to-face gets results when phone and fax don't. Also, document EVERYTHING - dates you called, who you spoke with, reference numbers, etc. It becomes really important if your case gets escalated. The whole system is frustrating but don't lose hope - just keep hitting them from multiple angles until something sticks! 🙏

I've been through this exact frustration! After reading all these responses, I want to add one more tip that worked for me: if you're having trouble getting through on the phone, try calling the technical support line first (1-800-300-5616) and explain that you're having issues accessing your online account to make corrections. Sometimes they can transfer you directly to a claims specialist, which bypasses some of the usual phone tree nightmare. Also, when you do get through to someone, ask them to email you a confirmation of what was discussed and what steps they're taking - this creates a paper trail that's super helpful if you need to follow up later. The whole process is definitely broken, but persistence really does pay off. Keep trying multiple approaches like everyone suggested - the combination of calling early morning, faxing the DE 385, and having everything documented is your best bet!

I'm dealing with a similar mistake on my SDI form right now, so this thread is incredibly helpful! Based on what everyone's shared, it sounds like the best approach is to attack this from multiple angles. I'm going to start by downloading that DE 385 form and faxing it with a detailed explanation (highlighting the error like Jessica suggested), while also trying the early morning calling strategy. The tip about calling the technical support line first to potentially get transferred is genius - I never would have thought of that workaround. It's so frustrating that we have to jump through all these hoops just to fix a simple mistake, but at least now I have a solid game plan. Thanks to everyone who shared their experiences - it really helps to know we're not alone in this bureaucratic nightmare!

Just wanted to chime in as someone who recently went through this exact situation! I made an error on my disability dates and was stuck in limbo for over a month. What ultimately worked for me was a combination of the strategies mentioned here: I faxed the DE 385 form with a very detailed cover letter explaining exactly what was wrong and what needed to be corrected (definitely highlight the errors like Jessica mentioned!), AND I kept calling every morning at 8:01 AM sharp. It took about 6 days of early morning calls, but I finally got through to someone who could help. The key is having that DE 385 already in their system when you call - it made the conversation much smoother and they could see I'd already taken the initiative to submit the correction form. Also, don't forget to ask for a confirmation number when you do speak to someone! This whole process is incredibly frustrating, but stay persistent - you will get through it. Sending good vibes to everyone dealing with EDD right now! 💪

I've been following this thread closely since I'm dealing with a similar issue - made an error on my disability form dates and have been struggling to get it corrected for the past two weeks. Reading everyone's experiences has been incredibly helpful and honestly a bit of a relief to know I'm not the only one going through this frustrating process! Based on all the great advice shared here, I'm planning to take the comprehensive approach: filing the DE 385 form with highlighted corrections and detailed cover letter, trying the early morning calling strategy (seems like 8:01-8:02 AM is the magic window), and keeping detailed documentation of every attempt. The tip about trying the technical support line first for a potential transfer is brilliant - sometimes you need to find creative workarounds with bureaucratic systems like this. What really strikes me about this whole situation is how broken the EDD system is that we need to strategize like this just to fix simple mistakes. But I'm grateful for this community sharing real solutions that actually work. Special thanks to everyone who took the time to share specific forms, phone numbers, timing strategies, and success stories. It's made what felt like an impossible task seem actually manageable. Going to start my correction battle tomorrow morning armed with all this knowledge! 🤞

Reading through all these experiences really gives me hope! I'm dealing with a similar situation where I accidentally entered the wrong employer information on my SDI form. It's been three weeks of calling with no luck, but seeing everyone's specific strategies makes me feel like there's actually a path forward. I'm definitely going to try the early morning calling approach (8:01 AM seems to be the consensus!) combined with submitting the DE 385 form. The tip about using online fax services for better documentation is something I hadn't considered but makes total sense. It's frustrating that we have to become EDD experts just to fix simple errors, but this community knowledge is invaluable. Thank you to everyone who shared what actually worked - it's so much better than the generic advice you find elsewhere!

I'm so glad I found this thread! I've been struggling with a mistake on my SDI form for the past week - I accidentally put down the wrong date when my disability started, and it's been holding up my entire claim. Reading everyone's strategies here has given me so much hope and a clear action plan. I'm definitely going to try the multi-pronged approach: downloading and faxing the DE 385 form with detailed corrections highlighted in yellow (love that tip!), calling at exactly 8:01 AM every morning, and keeping meticulous records of every attempt. The technical support line transfer trick is genius too - sometimes you need creative workarounds with these bureaucratic systems. It's honestly mind-blowing that we need to become EDD ninjas just to fix simple errors, but this community has created an amazing resource. Thank you to everyone who shared what actually worked for them - it's so much more valuable than the generic advice you find on official websites. Time to start my correction battle tomorrow morning! 🤞