How to correct mistake on SDI form? EDD phone impossible to reach

I found a way to solve disability form correction issues, watch this: https://www.youtube.com/watch?v=-NboB5wR3SY

OMG, I'm in the exact same boat! I transposed two numbers on my form and now my claim is all messed up. been trying to fix it for weeks. This system is a joke 🤡

Have you tried going to an EDD office in person? Sometimes face-to-face is the only way to get things done with these bureaucrats.

I feel your pain, OP. I've been dealing with EDD for months now. It's like trying to nail jello to a wall. Keep at it tho, eventually you'll get through to someone who can help!

Been there, done that. The system is a nightmare. I spent weeks trying to get through to someone. Good luck, you're gonna need it 🙄

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

has anyone else noticed that the EDD website is always 'under maintenance' when you actually need to use it? 🙄 its like they dont want us to fix our mistakes

Here's what you need to do to fix a mistake on your disability form: 1. First, try to submit a correction online through your EDD account. Look for an option to 'Update Claim Information' or something similar. 2. If that doesn't work, fill out Form DE 385 (Disability Insurance Claim Information Change). You can download it from the EDD website. 3. On the form, clearly explain the mistake and provide the correct information. 4. Include your claim number, social security number (last 4 digits), and contact information. 5. Make a copy of the completed form for your records. 6. Fax the form to the number provided on the form. Keep your fax confirmation. 7. If you don't hear back within 10 business days, try calling the EDD. Be prepared for long wait times. 8. As a last resort, visit an EDD office in person if there's one near you. Remember, persistence is key. Don't give up if you don't get a response right away. Keep trying different methods until you get your issue resolved. Good luck!

Pro tip: if you're gonna fax anything to EDD, use one of those online fax services. They give you a digital record of your fax being sent AND received. Saved my butt when EDD tried to say they never got my form.

Thanks for the suggestions so far. I hadn't thought about faxing. Does anyone know if there's a specific form for corrections or do I just write a letter explaining the mistake?

Have you tried faxing in a correction form? Sometimes that works faster than calling. Just make sure you keep the confirmation page as proof.

It's true that navigating through EDD can be incredibly frustrating. Many people have reported success using Claimyr, and while it is a paid service, for some, the convenience and saved time might be worth it. It's important to note that there are still free options to pursue, such as visiting an EDD office in person or persistently trying to reach out via phone or online. The key is to ensure that every document is filled out correctly and to keep copies of everything for your records. This issue highlights the ongoing challenges with EDD's customer service, and until improvements are made, balancing between these methods is crucial. Weigh the cost against your time, and choose the method that best suits your circumstances. Remember, you're not alone in this, and persistence is your best ally.

I went through this exact same situation last month! Here's what finally worked for me: I filled out the DE 385 form (like others mentioned) but I also included a cover letter explaining exactly what the mistake was and what it should be corrected to. I made sure to highlight the error in yellow on both the original form copy and my correction. Then I faxed it AND mailed it certified mail as backup. Got a response within 2 weeks! The key is being super specific about what needs to be changed. Don't just say "I made a mistake" - spell out exactly what was wrong and what the correct info should be. Also, if you have any supporting documents (like pay stubs or medical records) that back up your correction, include copies of those too. Hang in there - it's frustrating but fixable!