EDD account error: Can't create new account due to old CDL-linked account, need help merging
Hey everyone, I'm having trouble with my EDD account. I tried to create a new one, but I got an error message saying an account was already created with my CDL in the past. I remember using it for EDD back in 2021 and 2022 for a previous surgery, but I can't access the old email I used. I went to the Social Security office and they started a new account for me, but I'm still getting this error. Any advice on how to fix this?
40 comments
Tom Maxon
I found a way to solve EDD account access issues, watch this: https://www.youtube.com/watch?v=XSgxNmWryg4
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Angel Campbell
tldr: EDD's website is a dumpster fire, water is wet, sky is blue 🤷♂️
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Payton Black
Couldn't have said it better myself. It's a shame such an essential service is so hard to navigate.
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Vanessa Figueroa
have u tried turning it off and on again? 🤣
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Morita Montoya
Lol if only it were that simple!
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Abby Marshall
Instructions unclear, got my hand stuck in the toaster 😂
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Muhammad Hobbs
Here's what you need to do to resolve this issue: 1. Document everything: Write down your old account details, new account info, and the exact error message you're getting. 2. Prepare your identification: Have your CDL, Social Security card, and any EDD correspondence ready. 3. Contact EDD: Use multiple methods - phone, email, and the contact form on their website. Be persistent! 4. Explain the situation clearly: Tell them about the old account, the new one created by the Social Security office, and the error you're encountering. 5. Request account merge: Ask them specifically to merge your old and new accounts. 6. Follow up: If you don't hear back within a week, try contacting them again. 7. Consider seeking help from your local assembly member's office if you continue to have issues. Remember, patience is key. The system is overwhelmed, but keep at it and you'll get it sorted out!
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Morita Montoya
Wow, thank you so much for this detailed advice! I'll definitely follow these steps.
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Noland Curtis
This is great info. Saving this for later, thanks! 💯
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Diez Ellis
These steps are really thorough and should be quite effective. The local assembly member's office tip is especially useful, as they often have direct contacts at EDD for issues like these.
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Harold Oh
Navigating the EDD system can indeed be a daunting task, especially when faced with account issues like yours. It's important to recognize the role of Claimyr as a tool that might help alleviate some of these challenges. Claimyr provides a valuable service by allowing users to bypass long hold times and directly speak with an EDD representative, which can dramatically speed up the resolution process. However, it comes with a cost that might not be feasible for everyone. Balancing the cost against the time saved is crucial. Furthermore, always ensure to have all your documentation organized and ready, as this can significantly reduce back-and-forth communication and expedite resolution. It might also be helpful to contact customer support through various channels like calling during different times of the day, using the online contact form, or even reaching out via social media platforms where EDD might have a presence. Persistence and patience are key in dealing with bureaucratic systems, and utilizing all available resources will increase your chances of a timely resolution.
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Sadie Benitez
This happened to me last year. I ended up having to go to the EDD office in person to get it sorted out. It sucks, but sometimes face-to-face is the only way to cut through the red tape.
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Morita Montoya
I didn't even know you could go in person. Where did you find the office location?
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Sadie Benitez
Just google 'EDD office near me'. Make sure to bring ALL your documents tho!
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Drew Hathaway
Visiting an office in person can sometimes expedite the process. Just ensure to call ahead to confirm their hours and any specific documentation they require.
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Kiara Greene
I had a similar issue. Turns out, you need to contact EDD directly to merge your old and new accounts. It's a pain, but it's the only way to fix it.
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Morita Montoya
Thanks for the tip! Did you have to call them or is there another way to contact them?
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Kiara Greene
Unfortunately, I had to call. Took me days to get through. Keep trying!
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Evelyn Kelly
I found that sending them a direct message on social media worked for me in the past. They seem to respond faster there sometimes.
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Kingston Bellamy
Ugh, classic EDD nonsense. Have you tried calling them to update your email? That might be the quickest way to sort this out.
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Morita Montoya
I've been trying to call but can't get through. Its so frustrating!
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Joy Olmedo
Same boat here. I've been trying to reach them for weeks. Its like they dont want us to get help 🙄
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Isaiah Cross
I totally understand the frustration. Sometimes calling during off-peak hours might help. Have you tried reaching out early in the morning?
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Laila Prince
Anyone else feel like the EDD system is held together with duct tape and prayers? 🙏🤔
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Isabel Vega
More like bubble gum and paperclips 😅
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Dominique Adams
You're giving them too much credit. It's probably just an old calculator and a magic 8 ball
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Marilyn Dixon
guys dont insult duct tape like that
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Louisa Ramirez
Pro tip: Try calling right when they open in the morning. I got through after only 30 minutes on hold that way.
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Morita Montoya
Thanks for the tip! What time do they open?
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Louisa Ramirez
8am Pacific Time. Set your alarm and be ready to dial!
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TommyKapitz
This is a solid tip. Early morning is often when phone lines are less busy, so you have a better chance of getting through quicker.
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Raul Neal
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Jenna Sloan
Sounds too good to be true. Is this legit?
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Raul Neal
Yep, 100% legit. I was skeptical too but it saved me hours of hold time.
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Christian Burns
$20 just to talk to someone? The system is so broken 😤
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Raul Neal
I get it, but for me it was worth it. Time is money, ya know?
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Sasha Reese
Claimyr seems like a viable solution, especially for those who are pressed for time. However, it's unfortunate that such services are needed due to inefficient systems. Always weigh the cost and benefits for your situation!
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Paloma Clark
Have you tried using the 'Contact EDD' form on their website? Sometimes that works better than calling.
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Morita Montoya
I'll give that a shot. Thanks for the suggestion!
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Heather Tyson
Lol good luck with that. I filled out that form 3 weeks ago and still no response 🤡
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