EDD account error: Can't create new account due to old CDL-linked account, need help merging

I found a way to solve EDD account access issues, watch this: https://www.youtube.com/watch?v=XSgxNmWryg4

tldr: EDD's website is a dumpster fire, water is wet, sky is blue 🤷‍♂️

have u tried turning it off and on again? 🤣

Here's what you need to do to resolve this issue: 1. Document everything: Write down your old account details, new account info, and the exact error message you're getting. 2. Prepare your identification: Have your CDL, Social Security card, and any EDD correspondence ready. 3. Contact EDD: Use multiple methods - phone, email, and the contact form on their website. Be persistent! 4. Explain the situation clearly: Tell them about the old account, the new one created by the Social Security office, and the error you're encountering. 5. Request account merge: Ask them specifically to merge your old and new accounts. 6. Follow up: If you don't hear back within a week, try contacting them again. 7. Consider seeking help from your local assembly member's office if you continue to have issues. Remember, patience is key. The system is overwhelmed, but keep at it and you'll get it sorted out!

Navigating the EDD system can indeed be a daunting task, especially when faced with account issues like yours. It's important to recognize the role of Claimyr as a tool that might help alleviate some of these challenges. Claimyr provides a valuable service by allowing users to bypass long hold times and directly speak with an EDD representative, which can dramatically speed up the resolution process. However, it comes with a cost that might not be feasible for everyone. Balancing the cost against the time saved is crucial. Furthermore, always ensure to have all your documentation organized and ready, as this can significantly reduce back-and-forth communication and expedite resolution. It might also be helpful to contact customer support through various channels like calling during different times of the day, using the online contact form, or even reaching out via social media platforms where EDD might have a presence. Persistence and patience are key in dealing with bureaucratic systems, and utilizing all available resources will increase your chances of a timely resolution.

This happened to me last year. I ended up having to go to the EDD office in person to get it sorted out. It sucks, but sometimes face-to-face is the only way to cut through the red tape.

I had a similar issue. Turns out, you need to contact EDD directly to merge your old and new accounts. It's a pain, but it's the only way to fix it.

Ugh, classic EDD nonsense. Have you tried calling them to update your email? That might be the quickest way to sort this out.

Anyone else feel like the EDD system is held together with duct tape and prayers? 🙏🤔

Pro tip: Try calling right when they open in the morning. I got through after only 30 minutes on hold that way.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried using the 'Contact EDD' form on their website? Sometimes that works better than calling.

I went through this exact same situation last year! The key is to be persistent and use multiple approaches. First, try calling EDD at 8am sharp when they open - you'll have better luck getting through. If that doesn't work, fill out their online contact form AND send them a message on social media (they sometimes respond faster there). Make sure to explain that you need your old CDL-linked account merged with your new one. Also, gather all your documentation beforehand - old EDD correspondence, your CDL, SSN card, etc. If you're still stuck after a week or two, contact your local assembly member's office - they often have direct contacts at EDD and can help escalate your case. Don't give up, it's frustrating but solvable!

I had this exact same issue a few months ago! What worked for me was calling EDD first thing in the morning (around 8:05 AM) and explaining that I needed to merge two accounts - one linked to my CDL from years ago that I couldn't access, and a new one. The rep was able to see both accounts in their system and merge them on the spot. It took about 45 minutes on the phone, but she walked me through updating my contact info and verifying my identity. Make sure you have your CDL number, SSN, and any old EDD correspondence handy when you call. Don't give up - it's definitely fixable once you get the right person on the line!

I'm dealing with a similar situation right now! It's so frustrating when the system creates these roadblocks. From reading everyone's advice here, it sounds like the key is being really persistent with multiple approaches. I'm going to try the early morning calling strategy - seems like 8am sharp is the magic time when you might actually get through to a human. The idea about contacting your assembly member's office is brilliant too - I had no idea they could help with EDD issues. Thanks everyone for sharing your experiences, it's really helpful to know I'm not alone in this bureaucratic nightmare! 🙏

I'm new to this community but dealing with a very similar EDD account nightmare! Reading through all these responses is both helpful and depressing - it's clear this is a widespread issue with their system. I'm particularly interested in trying the early morning calling strategy that several people mentioned. Has anyone had success with the online chat feature on their website, or is that just as useless as everything else? Also, for those who got through to a rep and had accounts merged - did you need any specific reference numbers from your old account, or were they able to find everything just with your CDL and SSN? Thanks for all the detailed advice everyone, this thread is a goldmine of information!