California Disability
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- Connect you to a human agent at the EDD
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- Call the correct department
- Redial until on hold
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- Give you free callbacks if the EDD drops your call
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
EDD unemployment claim approved but no payment received - What to do?
Hey everyone, I'm in a bit of a pickle here. My unemployment claim was approved, but I still haven't received any payment. It's been a while and I'm starting to get worried. Has anyone else experienced this? I'm not sure what to do next. I've tried calling but can't get through. Any advice would be really appreciated!
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EDD SDI payment shows as 'paid' online but not on my card - rent due!
I'm totally confused about my disability payments! My claim was approved after the 7-day waiting period (March 3-9, 2025), and I got my first payment for just one day (March 10) which showed up on my EDD debit card almost immediately. The SDI Online portal now shows I've been 'paid' for the next certification period, but it's been 3 days and nothing has hit my debit card! Has anyone experienced this delay between when it shows 'paid' online versus when it actually loads to your card? My landlord is already sending me rent reminders and I'm starting to panic. Do weekend days count in the processing time? Do I need to call EDD about this or just keep waiting?
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btw are u checking the right card? my wife got confused cause she was looking at her old ui card not her disability card they're different sometimes
I'm pretty sure I'm using the right card - I only have one EDD card and it's the same one that received my first disability payment. But now you've got me second-guessing myself! I'll double-check my account info just to be safe.
Good news - I just checked the EDD website and they're reporting a system update that was completed Monday night. This sometimes causes a 24-hour delay in payment processing to the Bank of America system. Your payment should appear by tomorrow morning based on their current notice. This happens about once every quarter when they update their systems.
THANK YOU for checking! That's such a relief to hear there's an actual explanation. I'll stop refreshing my balance every 5 minutes now 😅 Really appreciate everyone's help and advice!
@Liam O'Reilly glad this helped! I've been through this exact same panic before with rent due. For future reference, if you ever need your payment urgently, you can sometimes get them to expedite it by calling and explaining you have essential bills due - though it doesn't always work. The system updates usually happen monthly so it's good to keep an eye on their notices.
Switching from UI to SDI after car accident injury - need help ASAP
I'm in a really tough spot and could use some advice from anyone who's navigated this before. I started a UI claim about 10 days ago because I lost my restaurant manager job, but then 3 days later I was in a pretty bad car accident (not my fault). I've got a concussion, whiplash, and potentially some nerve damage in my shoulder that's making it impossible to work. My doctor says I should be focusing on recovery for at least 6-8 weeks. I'm realizing I should probably be on SDI instead of UI since I'm physically unable to look for work or accept job offers right now. Does anyone know how to convert/switch from unemployment to disability? I've tried calling EDD multiple times but it's impossible to get through. Should I just file a new SDI claim even though my UI claim is pending? Will this mess up both claims? This is my first time dealing with either program and I'm completely lost. Thanks for any help!
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For SDI certification, you have two options: 1. Online certification through SDI Online (most convenient) 2. Paper forms (DE 2500A) that are mailed to you I recommend setting up the online option if possible. It's much faster and you don't have to worry about mail delays. Regarding your earlier question about processing times - if you're facing an urgent financial situation while waiting for your SDI claim to process, you might qualify for an expedited payment. You would need to contact EDD directly and explain your hardship situation. This is another reason why getting through to an actual representative can be so important.
Online is WAY better! My paper forms got lost in the mail twice and it delayed my payments by over 3 weeks. The postal service in my area is terrible though lol
I'll definitely go with the online option then! And good to know about expedited payments - my savings won't last long with medical bills piling up.
I'm so sorry you're dealing with this on top of your injuries! I went through something similar after a workplace injury last year. Here's what I wish someone had told me upfront: **Immediate steps:** 1. DO NOT certify for any UI weeks where you were unable to work due to your injuries - this is crucial 2. File your SDI claim ASAP through SDI Online (edd.ca.gov) 3. Get your doctor to complete the medical certification within 30 days **Important timing detail:** Since your accident was 3 days after filing UI, make sure you're crystal clear about the exact date your disability began when filling out the SDI application. This will help avoid any confusion. **Money-saving tip:** While waiting for SDI to process, check if you qualify for emergency medical coverage through Covered California or Medi-Cal due to your income change. Medical bills from car accidents add up fast. One last thing - if the other driver was at fault, their insurance should be covering your medical expenses and lost wages. Don't let SDI be your only option if someone else caused this mess. You might be entitled to much more than what SDI provides. Hope you heal up quickly! This community has your back. 💪
Need to reach SDI ASAP - Tips for getting through to a real person?
Hey everyone, I need to call SDI asap. Anyone have any tips on how to get through to a real person? I've been trying for days and keep getting stuck in the automated system. It's driving me crazy!
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I heard they just hired a bunch of new people. Maybe it'll get better soon? 🤞
LOL yeah right. I'll believe it when I see it. 🙄
I've had luck calling exactly at 8:00 AM when they open - literally have your finger ready to hit redial at 7:59:59. Also try calling on Tuesdays or Wednesdays, seems like Mondays and Fridays are swamped. If you get the automated system, don't hang up right away - sometimes if you stay on the line for a few minutes it'll transfer you to hold for a real person. The wait can be brutal (I've waited 3+ hours before) but at least you're in the queue. Good luck, @Amelia Martinez - I know how stressful this can be when you need help ASAP! 🤞
SDI claim for maternity leave - system exception error when submitting online
Hey everyone, I'm having trouble filing my SDI claim online for maternity leave. Every time I try to submit, I get a system exception error. Anyone else run into this? I already have an account, just trying to file a new claim. Any advice on how to get past this?
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Have you tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out and back in can help. Worth a shot!
It sounds silly, but it actually works sometimes. Rebooting can solve a lot of issues!
I had this exact same issue a few weeks ago! What finally worked for me was switching to Edge browser and making sure I wasn't using any browser extensions or ad blockers. Also, try filling out the form in sections - don't do it all at once. Save your progress frequently if the system lets you. The EDD website seems to timeout or glitch if you stay on one page too long. Hope this helps and congrats on your upcoming little one! 💕
Zoe Papanikolaou
I'm telling you, the trick is to call at exactly 8:01 am. Not 8:00, not 8:02. 8:01 on the dot. It's like playing the unemployment lottery 🎰
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Mei Lin
Watch them change it to 8:02 now that you've spilled the secret 🤫
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Liam Fitzgerald
It's crazy how precise timing can sometimes be the key to getting through. Worth a try, though results may vary!
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Mateo Sanchez
I went through something similar last year - it's absolutely maddening! One thing that helped me was checking if there were any "stop payment" indicators on my account. Sometimes there are hidden flags that prevent payments even when everything looks approved. Also, try logging into your UI Online account at different times of day - I noticed some info only showed up during off-peak hours when their system wasn't overloaded. The waiting game is brutal, but don't give up! 💪
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