EDD SDI payment delay after doctor submitted new medical info - still waiting after 3 days

Thanks for letting me know! Did yours eventually just show up, or did you have to call them? I'm trying to figure out if I need to keep attempting to reach someone.

Thank you so much for this detailed explanation! I didn't know about the system updates. I'll check for messages in my SDI inbox - I always forget about that separate messaging system. My direct deposit info hasn't changed, so hopefully it's just the new slower timeline.

That's a good point! I'll contact my bank too. I use a credit union and sometimes they do take longer to process government deposits.

The payment delays are frustrating, but they're not deliberate - just a result of outdated systems and understaffing. Pregnancy disability claims actually go through a slightly different process than standard SDI claims. For pregnancy claims, they verify the expected delivery date against the certification dates, which can add processing time. Did your payment eventually arrive without having to call?

Yeah it did finally come through but it was stressful waiting! I didn't know pregnancy claims were processed differently - no one at EDD told me that. Everything about this system is so confusing.

You're partially correct. The review timeframe can vary based on the medical condition and claim type. Extension requests generally undergo more scrutiny than routine certifications. Back injuries like herniated discs may receive additional review because they're common and EDD wants to verify the proper recovery timeline. Standard certifications for clear-cut conditions like post-surgical recovery often process faster.

Thank you for suggesting this! I've never heard of Claimyr before. If my payment doesn't show up by tomorrow, I'll definitely try this service. The peace of mind would be worth it at this point.

does that service really work? seems sketchy to me... has anyone else tried it?

I used it twice during my disability claim last year. It's legit - they basically navigate the phone system and wait on hold for you, then call you when they get an agent. Saved me hours of frustration.

good to know! i have to file an extension next month so i'll plan for that 5-7 day wait 👍

This is SO helpful! I wish EDD would post these timelines clearly on their website. Would save everyone a lot of anxiety. Thank you!

Just a friendly clarification - Paid Family Leave (PFL) and State Disability Insurance (SDI) use the same payment system but are processed by different departments within EDD. PFL claims for bonding have been experiencing longer delays (currently 7-10 days for updates) because of the high volume of claims. The "new information received" notification means they got your documents, but PFL requires additional verification steps that SDI doesn't.

Glad you got paid! The waiting game is THE WORST. Hope your back heals up soon!

Great news! Thanks for updating the thread - it's helpful for others to see the actual timeline. For your herniated disc recovery, make sure any future medical updates from your doctor are submitted at least 5-7 days before you need the payment to ensure continuous benefits.

Hey Leo! Tuesday to now would put you at about 3 business days, so you're right in that expected timeframe. Knee surgery recovery claims usually go pretty smoothly once they get the updated info processed. Have you checked your SDI inbox for any messages? Sometimes they send updates there before the payment actually hits. Fingers crossed yours comes through tomorrow!

@Leo I'm in a similar boat with my workers comp to SDI transition - submitted new medical certification on Wednesday and still waiting. It's reassuring to see others experiencing the same delays and that payments do eventually come through. The uncertainty is definitely the hardest part, especially when you're counting on that money for bills. Hope both of us see our payments hit soon!

That's really valuable information about the prioritization system! I had no idea they expedite processing based on benefit period timing. That actually explains why some people get payments faster than others even with the same type of claim. Thanks for sharing what you learned from that long hold time - those insights from actual EDD staff are gold. Hope your anxiety/depression claim payment comes through soon. Mental health claims can be especially stressful when you're already dealing with the condition itself.

Wow, that prioritization system explains so much! I was wondering why my friend got her payment in 2 days while mine took 4 - she was on week 10 of her claim while I was only on week 3. Mental health claims can definitely be extra challenging when you're already stressed about finances on top of managing your condition. Have you found the EDD portal shows any status updates before the actual payment hits, or does it just appear without warning?