EDD Payment Issues: Need Help Reaching English-Speaking Agent ASAP

I found a way to solve EDD payment issues and delays, watch this: https://www.youtube.com/watch?v=2ZVrWZnaFuM

Ugh, I feel your pain. The EDD phone system is a nightmare. I spent hours trying to get through last week. Have you tried calling right when they open? Sometimes that works for me.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Have you tried contacting your local assembly member's office? They sometimes have direct lines to EDD and can help push your case through.

I've been dealing with payment issues for MONTHS now. It's ridiculous how broken the system is. I've lost count of how many times I've called. Good luck, OP. You're gonna need it. 🤡

Here's what worked for me after weeks of trying: 1. Call exactly at 8:01 AM 2. Press 1 for English immediately 3. When prompted, press 1, 2, 4 in that order 4. If you hear 'Thank you for calling,' hang up and try again 5. If you get through, be prepared to wait on hold for 2-3 hours It's not guaranteed, but this method got me through eventually. Good luck!

anyone else think its crazy that we have to jump through all these hoops just to get our own money? the system is rigged against us smh

Pro tip: if you do get through, ask for a tier 2 specialist right away. They have more authority to fix issues.

I'm in the same boat, OP. Been trying to reach someone for weeks about a payment issue. This whole process is soul-crushing. Sending good vibes your way!

Have you tried reaching out on Twitter? Sometimes their social media team can escalate issues faster than phone support.