EDD Phone Nightmare: Tips for Actually Reaching a Human?
Hey everyone, I'm having some issues with my EDD claim and I need to talk to someone. Has anyone had any luck getting through to a real person lately? I've been trying for days and keep getting stuck in the automated system. Any tips or tricks would be really appreciated!
43 comments
Axel Bourke
Ugh, I feel your pain! I was in the same boat last month. It's like trying to win the lottery just to talk to a human being. Have you tried calling right when they open? That worked for me after like a million attempts.
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Nalani Liu
Thanks for the suggestion! I've tried that a few times, but no luck so far. What time did you call exactly? Maybe I'm off by a few minutes.
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Axel Bourke
I started dialing at 7:59 AM and just kept hitting redial. Got through around 8:05. It's a numbers game, keep at it!
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Aidan Percy
This is ridiculous. We shouldn't have to jump through hoops just to get basic help. The system is broken š”
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Oliver Brown
Ugh, I feel your pain. EDD's phone system is a nightmare. I spent hours trying to get through last week. Have you tried calling right when they open? I've heard that can sometimes work.
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Honorah King
Thanks for the suggestion! I've tried that a couple times but no luck so far. Maybe I'll give it another shot tomorrow morning.
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Mary Bates
Early morning calls are hit or miss tbh. I had better luck calling around 3pm on Wednesdays. Seems random but it worked for me twice!
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Oliver Brown
Oh that's interesting! I'll have to try the Wednesday afternoon trick next time. Thanks for the tip!
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Hattie Carson
Pro tip: try calling your local state representative's office. They often have direct lines to EDD and can help push your case through. Worked like a charm for me!
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Destiny Bryant
Have you tried the online portal? I know it's not ideal, but I managed to resolve my issue through there without having to call. Might be worth a shot if you haven't already.
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Nalani Liu
Yeah, I've been all over the online portal. My issue requires talking to someone unfortunately. Thanks for the suggestion though!
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Clay blendedgen
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Norman Fraser
Sounds too good to be true. Has anyone else tried this? Is it legit?
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Kendrick Webb
20 bucks? That's highway robbery! The government should be ashamed that we even need services like this.
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Ayla Kumar
Sounds too good to be true. Has anyone else tried this service? Is it legit?
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Fernanda Marquez
I get the skepticism, but it seriously worked for me. After weeks of trying, I was desperate enough to try anything. Yeah, it sucks to pay, but it saved me hours of frustration.
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Lorenzo McCormick
$20 just to talk to someone? That's ridiculous. The system is so broken š¤¦āāļø
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Clay blendedgen
I know it sounds sketchy, but I swear it worked for me. Was desperate after trying for weeks. Worth it to finally get my issue resolved.
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Carmella Popescu
How long did you have to wait once you used the service? Did they actually connect you to someone helpful?
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Clay blendedgen
It took about an hour, but yeah, I got connected to a real person who could actually help. Way better than spending days trying to get through on my own.
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Kai Santiago
Have you tried reaching out through their social media? Sometimes they respond faster there. Worth a shot if you're still stuck!
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Lim Wong
I'm in the same boat, been trying to get through for weeks now. This whole system is a joke. How are we supposed to survive when we can't even get basic help? š”
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Dananyl Lear
Preach! š It's like they're purposely making it difficult. We need to flood their offices or something to get attention.
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Noah huntAce420
Careful with that talk, you don't want to get flagged or something. But yeah, the frustration is real.
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Dyllan Nantx
Okay, listen up everyone. I've been dealing with EDD for over a year now, and I've learned a few tricks. Here's what you need to do: ā¢ First, try the online portal for simple issues. It's actually pretty good for basic stuff. ā¢ If you need to call, start dialing at 7:59 AM exactly. Keep redialing until you get through. ā¢ Use the comma trick when dialing. Add commas to your phone number to auto-input menu options. Like this: 18003005616,1,,,,,,,,,,,,,1,2,,,,,,,,,,,,,1 ā¢ If all else fails, contact your local assemblyperson or state senator. They have special hotlines. ā¢ Document EVERYTHING. Every call, every letter, every online interaction. You'll need it if things go sideways. ā¢ Be patient but persistent. The system is overwhelmed, but don't give up. Hope this helps someone. We're all in this together. šŖ
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TillyCombatwarrior
This is gold! Thanks for taking the time to write all this out. You're a lifesaver! š
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Anna Xian
Wait, what's this comma trick? Can you explain that a bit more? Sounds interesting!
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Dyllan Nantx
Sure thing! When you add commas to the phone number, it tells your phone to pause before entering the next number. So it's like you're automatically pressing the menu options. Each comma is about a 2-second pause. Play around with it to get the timing right for your specific issue.
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Ana Rusula
Here's what worked for me after weeks of trying: 1. Call exactly at 8:01 AM 2. Press 1 for English (or 2 for Spanish) 3. Then press 1, 2, 4 in that order 4. If you hear 'Thank you for calling,' hang up and try again 5. If you get through, you'll hear hold music 6. Average wait time is about 2-3 hours It's not perfect, but it's the best method I've found so far. Good luck!
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Honorah King
Wow, thank you so much for the detailed instructions! I'll definitely give this a try tomorrow morning. Fingers crossed š¤
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Fidel Carson
This is gold! Saving this comment for future reference. You're a lifesaver šÆ
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Isaiah Sanders
2-3 hours on hold? Jeez, better have a good podcast lined up for that wait š
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Xan Dae
Anyone else notice that the EDD website is always 'under maintenance' when you actually need to use it? š It's like they're trolling us at this point.
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Fiona Gallagher
LOL for real tho. I swear they do it on purpose to reduce the number of claims š¤£
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Jungleboo Soletrain
lol good luck. been trying for 3 months. this whole system is a joke. š¤”
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Rajan Walker
Has anyone had any luck with the callback feature? I've been waiting for days and still nothing.
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Nadia Zaldivar
I tried it once. They called back after 2 days, at 7 PM when I was putting my kids to bed. Missed the call and had to start all over again. š
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Thais Soares
Pro tip: if you have a complex issue, try to get transferred to a tier 2 specialist. They have more authority to fix things. Just be polite and persistent!
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Lukas Fitzgerald
Guys, I hate to say it, but sometimes you just gotta bite the bullet and wait it out. I know it sucks, but I wasted so much time and energy trying to get through. Eventually, my issue resolved itself. Not ideal, but it's the reality we're dealing with.
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Ev Luca
Easy for you to say. Some of us can't afford to just 'wait it out'. We need answers now.
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Lukas Fitzgerald
I get it, I really do. I'm just sharing my experience. Obviously, if it's urgent, keep trying. But don't let it consume your life either.
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Avery Davis
Anyone else feel like we're living in a dystopian novel? 'The Unemployment Games: May the odds of reaching a human be ever in your favor.' šš
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Collins Angel
LOL too real š¤£ Next thing you know, we'll be fighting for benefits in a giant arena.
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