EDD: Can't get through to a live agent. Any tips?
Hey everyone, I'm having some issues with EDD and I really need to get in touch with them. Has anyone had any luck getting through to a live agent lately? I've been trying for days and it's so frustrating. Any tips or tricks would be really appreciated!
27 comments
Tom Maxon
I found a way to solve EDD live agent contact issues, watch this: https://www.youtube.com/watch?v=8u9PpDV0z6g
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Amina Diallo
Ugh, I feel your pain. I've been trying to reach them for weeks now. It's like they don't want us to get help or something. 🤬
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GamerGirl99
Same here! Its like playing the lottery trying to get through to them. I've even tried calling right when they open and still nothing.
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Hiroshi Nakamura
Have you guys tried calling different times of the day? I heard early afternoon can sometimes work better.
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Amina Diallo
Yeah, I've tried all times of day. No luck so far. This system is so broken 😤
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Isabella Costa
I actually found a method that worked for me! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Malik Jenkins
Wow, that sounds too good to be true. Has anyone else tried this?
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Freya Andersen
Idk man, paying to get through to a government agency? Seems sketchy af 🤔
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Isabella Costa
I get the skepticism, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo.
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Eduardo Silva
Can you give more details about how it works? Like, do you have to keep your phone free while it's calling?
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Isabella Costa
Nah, that's the beauty of it. You just put in your info, pay, and go about your day. When they connect you, your phone rings and you're talking to an agent. Easy peasy.
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Leila Haddad
Here's what I've learned after months of dealing with EDD: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try calling right at 8:00 AM when they open. Sometimes you can get through before the queue fills up. 3. If you get a recording saying they're too busy, hang up and redial immediately. Sometimes you can catch an opening. 4. Use the online portal as much as possible for simple issues. 5. If you do get through, be super nice to the agent. They're dealing with a lot too. 6. Have all your info ready before you call - claim number, dates, etc. 7. Consider reaching out to your local assembly member's office. They can sometimes help push things through. Hope this helps someone! We're all in this together. 💪
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Emma Johnson
This is gold! Thanks for sharing your experience. I'm definitely gonna try the 8 AM trick tomorrow.
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Ravi Patel
The assembly member tip is legit. They helped me resolve an issue that had been pending for months!
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Astrid Bergström
Anyone else feel like we're living in a dystopian novel? Fighting to get basic support during a global crisis. What a world 🤡
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PixelPrincess
Pro tip: if you have a complex issue, try to get transferred to a Tier 2 specialist. They have more authority to fix things.
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Omar Farouk
How do you get transferred to a Tier 2? Just ask?
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PixelPrincess
Yeah, if the regular agent can't help, politely ask if you can speak to a Tier 2 specialist. Sometimes they'll transfer you.
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Chloe Martin
I'm so done with EDD. Been waiting 3 months for my claim to be processed. Anyone know if there's a way to escalate?
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Diego Fernández
3 months?! That's insane. Have you tried contacting your state representative? They might be able to help.
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Chloe Martin
No, I haven't. Didn't even know that was an option. I'll look into it, thanks!
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Anastasia Kuznetsov
Guys, I'm freaking out. My benefits just stopped out of nowhere and I can't get through to anyone. I have bills due next week. What do I do?? 😰
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Sean Fitzgerald
Deep breaths, we've all been there. Try the tips in the top comment, and maybe look into local food banks or assistance programs while you sort this out.
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Zara Khan
Call your bill companies and explain the situation. Some are offering extensions due to COVID. Hang in there!
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MoonlightSonata
lol remember when we thought this would all be over in a few weeks? 🤣 Now we're all EDD experts. What a time to be alive.
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Mateo Gonzalez
Has anyone had luck with the online chat feature? I've been trying to use it but it always says no agents are available.
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Nia Williams
The chat is a joke. I've never once gotten through. Calling is your best bet, unfortunately.
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