EDD Money Network card hacked, $7700 stolen. Need help setting up direct deposit for benefits ASAP!
My money network card got hacked and over $7700 was stolen from it. I called customer service and they closed my account. Now I need to set up direct deposit for my benefits. Has anyone else dealt with this? What should I do during my call with EDD to make sure I get my benefits?
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Tom Maxon
I found a way to solve EDD benefits direct deposit setup, watch this: https://www.youtube.com/watch?v=zN6o6Kv2J40
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StarSurfer
Ugh, that sucks! I've been there before. Here's what you need to do: 1. Gather all your docs and info before the call 2. Explain the situation clearly to the agent 3. Ask them to confirm no new card was ordered 4. Request help setting up direct deposit 5. Follow up on any instructions they give you 6. Keep an eye on your bank account for deposits Good luck! Let us know how it goes.
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Ava Martinez
•This is solid advice! I'd add: write down the agent's name and ID number, just in case you need to reference the call later.
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Miguel Castro
•fr fr 💯 I wish I had this list when I got hacked last year. woulda saved me so much headache
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Dmitry Petrov
•Thanks for the detailed steps! I'll definitely use this during my call. Fingers crossed it goes smoothly 🤞
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Zainab Abdulrahman
man, these hackers are getting out of control. $7700?! thats insane. hope you get it all sorted out OP
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Connor Byrne
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Yara Elias
•Sounds too good to be true. Is this legit?
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Connor Byrne
•Yeah, it's legit. I was skeptical at first too, but it saved me hours of hold time. Worth every penny imo
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QuantumQuasar
•How long did it take for them to get someone on the line?
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Connor Byrne
•For me, it took about 45 minutes. Way better than the 3+ hours I spent trying on my own before!
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Keisha Jackson
this is why i always transfer my benefits to my personal account asap. dont trust those prepaid cards man
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Paolo Moretti
•Same here. Those cards are just asking for trouble.
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Amina Diop
•Not everyone has a personal bank account tho. Some ppl rely on those cards
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Oliver Weber
Have you filed a police report? Might help with the fraud claim process.
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Dmitry Petrov
•I haven't yet, but that's a good idea. I'll do that asap. Thanks!
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Natasha Romanova
edd's system is such a joke. why cant they just have a secure online portal for everything? its 2023 ffs 🙄
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NebulaNinja
•Preach! 👏 Their tech is stuck in the stone age
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Javier Gomez
•Probably cuz they spent all their money on those stupid commercials lol
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Emma Wilson
Pro tip: if you cant get thru on the main line, try calling right when they open or just before they close. Sometimes works for me
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Malik Thomas
anyone else think its sus that so many ppl are getting hacked lately? 🤔 feels like an inside job or somethin
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Isabella Oliveira
•Nah, just a lot of scammers out there. Gotta stay vigilant
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Ravi Kapoor
•I mean, you're not wrong. The timing is pretty convenient for them... 👀
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Freya Larsen
Hang in there OP! I know its rough but youll get through this. We're all in the same boat
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Dmitry Petrov
•Thanks for the support! It means a lot 💖
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