OMG, I'm in the exact same boat! My benefits got slashed too and I can't get a straight answer from anyone. This system is so broken 😭

Pro tip: If you can, try calling right when they open. The wait times are usually shorter and the agents seem less frazzled.

This is why we need to vote for better leadership. The whole system needs an overhaul. Until then, we're just gonna keep having these problems. 😤

Have you checked your mail carefully? Sometimes they send notices about delays or additional info they need. I almost missed one cuz it looked like junk mail.

lol welcome to the wonderful world of government bureaucracy 🤡 where nothing works and everyone's miserable

Have you tried faxing them? I know it sounds ancient, but sometimes old school methods work best with these outdated systems.

Pro tip: If you're not getting anywhere with the regular customer service, ask to speak with the Identity Verification department directly. They can sometimes override the system if they can see your docs are legit.

lmao watch them blame 'unprecedented volume' again. like we haven't been dealing with this for years now 🙄🤡

lol welcome to the wonderful world of government bureaucracy 🤡 where everything takes 10x longer than it should

Have you tried reaching out on social media? Sometimes tweeting at the official SDI account can get a response. Worth a shot!

Has anyone tried reaching out on social media? I've heard some people have had luck getting responses that way.

Guys, I think I figured out a hack. If you choose the Spanish option, the wait times are usually shorter. Then just ask for an English-speaking rep when you get through.

Have you tried removing your card from Apple Pay and adding it again? Sometimes that can fix weird glitches.

lol welcome to the club 🤡 Apple Pay has been a nightmare lately. I've just gone back to using my physical card for everything.

have you tried reaching out to your local representatives office? sometimes they can help speed things up

lol good luck. i've been waiting 3 months and still nothing. this system is a joke 🤡

Pro tip: if you can, get a letter from your HR department confirming your employment status and that you're eligible for leave. Sometimes that can help speed things up.

anyone else feel like they need a law degree just to navigate this process? 🤔 why do they make it so complicated??

Hey OP, just a heads up - make sure you're still certifying for benefits even while your appeal is pending. I made that mistake and it caused even more delays.

I swear, dealing with SDI is like playing a game where they don't tell you the rules and the goalposts keep moving. Hang in there, OP. We're all in this together. 💪