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I'm going through this exact same nightmare right now! Just got my supplemental certificate request this morning even though my doctor already submitted updated medical information three weeks ago. Reading through all these comments has been such a relief - I had no idea the DE 2525XX form was completely separate from the regular medical update! It's absolutely mind-boggling how EDD has created this system where they basically need the same medical information through multiple different forms. Like, why can't they just use what was already submitted? The bureaucracy is insane! I'm definitely calling my doctor's office first thing tomorrow and will specifically mention the DE 2525XX form number so there's no confusion about what EDD actually needs. Thanks to everyone who broke down the step-by-step process - it gives me hope that there's actually a path through this administrative maze. Sometimes you just need confirmation that this system really is as poorly designed and confusing as it seems and you're not losing your mind! Hopefully we can all get our claims sorted out soon. This whole EDD experience has been absolutely exhausting! 😩
I'm dealing with this exact same frustrating situation too! Just got hit with the supplemental certificate request yesterday after my doctor already sent in medical updates two weeks ago. This thread has been such a godsend - I never would have known about the DE 2525XX form being separate from regular medical updates without everyone's help here! It's absolutely ridiculous how EDD has managed to create such a convoluted process where they essentially ask for the same medical information multiple times through different channels. When you call your doctor's office tomorrow, you might want to ask them to keep a note on file about this EDD requirement since it seems like a lot of medical offices aren't familiar with their bizarre system either. Hang in there - sounds like once we get these specific forms submitted, things should finally start moving! We're all in this bureaucratic mess together! 💪
I'm going through the exact same thing right now and it's been such a headache! My doctor submitted updated medical info about two weeks ago, EDD confirmed receipt, and then yesterday I get this message asking for a "supplemental certificate." I was so confused because I thought everything was already taken care of! This thread has been absolutely invaluable - I had no clue that the DE 2525XX form was completely separate from the regular medical update. It's honestly baffling how EDD has designed this system where they essentially need the same medical information submitted through different forms. Like, why can't they just communicate internally and use what was already provided? I'm definitely calling my doctor's office tomorrow morning and will specifically ask for the DE 2525XX form. Thanks to everyone who took the time to break down the step-by-step process - it really gives me hope that there's actually a clear path through this bureaucratic nightmare. Sometimes you just need to hear from others that this system really is as confusing and poorly organized as it seems! Fingers crossed we can all get our claims resolved soon. This whole EDD process has been absolutely exhausting but at least we're all figuring it out together! 🤞
I just wanted to chime in as someone who recently went through this exact same situation! I had submitted my SDI application for stress/anxiety about 6 weeks ago and got it returned for a missing signature too. The frustration of dealing with bureaucracy while already stressed is just awful. I ended up using the "Convert paper application to online" feature that several people mentioned here, and it was honestly a lifesaver. The process was so much smoother than I expected - I had my application ID from the return letter, plugged it into the online system, and everything transferred over automatically. One thing I'd add to all the great advice here is to screenshot your confirmation page when you submit online AND save the confirmation email to a special folder. I'm naturally anxious about these things and having multiple copies of proof that I submitted really helped my peace of mind. My psychiatrist completed the electronic certification within 48 hours and said she much preferred it to paper forms. The whole thing processed in 9 days from when I submitted online vs what probably would have been weeks more with mail delays. Mary, you're absolutely doing the right thing seeking help for your anxiety. The system is frustrating but you have so many good options now thanks to everyone's advice. The dual approach sounds smart if it gives you peace of mind! Hang in there - you've got this! 💙
Oliver, thank you for sharing another successful conversion story! It's so reassuring to hear that the process went smoothly for you too. Your tip about screenshotting the confirmation page AND saving the email is brilliant - I'm definitely the type of person who would worry later about whether I actually submitted it properly, so having multiple forms of proof sounds perfect for my anxiety. 9 days for processing is amazing! That's so much faster than what I was expecting, especially compared to all the potential mail delays with the paper route. It really sounds like the online conversion is the way to go. I love hearing that your psychiatrist preferred the electronic system too - it seems like that's a consistent theme from everyone who's shared their doctor's experience. Makes me feel confident that my doctor will be happy with the switch as well. Thank you for the encouragement about seeking help for anxiety being the right thing. Sometimes I still have those moments of doubt, but this whole thread has really reinforced that mental health conditions are just as valid and important as physical ones. I'm feeling so much more prepared and optimistic about this process now thanks to everyone's experiences and advice. Going to tackle the online conversion this weekend with all these great tips in mind! 💙
I'm so glad I found this thread! I'm dealing with a very similar situation right now - submitted my SDI application for anxiety/panic disorder three weeks ago and just got it back yesterday for a missing date on one of the forms. Oliver, your success story with the conversion process is exactly what I needed to hear! The fact that everything transferred over automatically when you used your application ID gives me so much confidence. I was worried I'd have to re-enter everything from scratch. Your tip about screenshotting AND saving the email confirmation is going straight into my notes. I have this habit of obsessing over whether I actually completed things properly, so having that double documentation will definitely help my anxiety about the process. 9 days is incredible processing time! I've been stressing about how long this might take, especially with the holidays coming up. It sounds like the online route is definitely the way to go. Mary, I know you started this thread, but reading everyone's advice here has helped me just as much! This community is amazing. I'm planning to do the online conversion this weekend too. We've got this! 💙
I'm new to this community and going through my first SDI application for anxiety/depression, so reading through everyone's experiences here has been incredibly valuable! Mary, your situation sounds so stressful but it looks like you've gotten amazing advice from this community. The "Convert paper application to online" feature that multiple people have mentioned sounds like it's exactly what you need - especially since it automatically handles the duplicate claim issue. I wanted to share something that might help with the anxiety around the process itself: I found that the EDD website has a detailed FAQ section specifically for mental health disability claims that helped me understand what to expect. It covers things like what documentation is needed and typical processing times, which really helped calm my nerves about whether I was doing everything correctly. Also, after reading all these success stories with doctors preferring the electronic certification system, I'm definitely planning to go the online route for my claim too. The email notifications at each step sound like they'd be so helpful for managing that "did it actually go through?" anxiety we all seem to have! Thanks to everyone who shared their experiences - it's made this whole process feel so much less overwhelming knowing others have navigated it successfully. Mental health support shouldn't be this complicated, but at least we have each other to help figure it out! 💙
I've been on SDI for about 8 months and wanted to share my experience with deposit timing since this thread has been so incredibly helpful! I'm with Citibank and my payments consistently hit at 3:12am the morning after showing "paid" on the EDD portal - it's been that exact time for the last 6 months, which still amazes me how precise these systems can be. What really helped me was calling Citi's customer service during my second payment when I was still figuring out the pattern. The rep explained that they process EDD deposits in their overnight government benefits batch, which runs between 2:30-4:00am. She also mentioned that I could check for pending ACH transactions by calling their automated system, which has been super helpful when I'm anxious about timing. One thing I learned that might help others - if your payment shows "paid" on EDD but doesn't hit within your usual timeframe, check if there were any system maintenance windows at your bank. I had one payment delayed by 6 hours because Citi was doing overnight system updates that pushed their ACH processing later than usual. They sent an email about it but it went to my spam folder! For anyone just starting their disability claim, the advice about tracking your first 4-5 payments is spot on. The pattern really does become incredibly reliable once it's established. And definitely set up those mobile alerts - mine is set for any deposit over $200 and it gives me such peace of mind getting that notification at 3:12am even when I'm sleeping!
This is such detailed and helpful information! The 3:12am precision with Citibank is incredible - it really shows how these systems become clockwork once established. I'm particularly grateful for the tip about checking for bank system maintenance windows when payments seem delayed. That's something I never would have thought to look into, and having a 6-hour delay due to overnight updates sounds exactly like the kind of thing that would cause unnecessary panic if you didn't know about it. The advice about calling to check for pending ACH transactions through their automated system is brilliant too. I'm just starting my first SDI claim and feeling pretty anxious about the whole process, but reading everyone's experiences in this thread - especially the detailed tracking and timing patterns people have shared - makes it feel much more manageable. Thanks for taking the time to share such comprehensive advice!
I've been on SDI for about 10 months now with Bank of America and wanted to add my experience to this incredibly helpful thread! My payments consistently hit at 4:47am the morning after showing "paid" - it's been that exact time for months now, which never ceases to amaze me. One thing I discovered that might help newcomers is that BofA has a feature in their mobile app called "Scheduled Transactions" where pending ACH deposits sometimes show up 12-24 hours before they actually post. It doesn't always work for EDD payments, but when it does show up there, it's been 100% accurate for me. I also wanted to mention something for people dealing with anxiety around these payments - I started using a simple phone reminder system where I set an alert for 5:00am on my expected deposit days. That way I'm not constantly checking throughout the previous day, and I wake up knowing the money should already be there. It's helped so much with the mental stress of waiting! For anyone just starting their claim, everything everyone has said about the first payment taking longer is absolutely true. My first payment took 2.5 days from "paid" status to hitting my account, but every single payment since has been that reliable 4:47am timing. The consistency really is incredible once your bank's system learns the pattern. Hang in there during those first few uncertain payments - it gets so much more predictable!
Hi everyone! I'm new to this community and currently going through the DE 2593 process myself. Reading through all these comments has been incredibly helpful and reassuring - thank you all for sharing your experiences! I've been putting off filling out this form for a few days because it seemed so overwhelming, but seeing all the practical advice here (especially about doing a practice run on paper first and being specific about limitations) has given me the confidence to tackle it. Quick question - for those who submitted online, did you run into any issues with file uploads if you needed to attach additional documentation? I have some medical records I might need to include and I'm wondering if I should scan them ahead of time or if there's a specific format they prefer. Thanks again for creating such a supportive space! 🙏
Hey Harmony! Welcome to the community! 😊 Great question about file uploads - I just went through this myself a couple weeks ago. The online system can be pretty picky about file formats, so I'd definitely recommend scanning everything as PDFs ahead of time (they seem to prefer PDFs over images). Keep file sizes under 5MB each if possible - I had one document that was too large and had to compress it. Also, make sure your scanned docs are clear and readable because if they can't make out the text, they'll just ask you to resubmit anyway. One tip: give your files descriptive names like "MedicalRecord_DrSmith_Jan2025.pdf" rather than just random numbers - it makes everything easier to track. And definitely keep backup copies on your computer! The upload process worked smoothly for me once I had everything properly formatted. You've got this! 💪
Hey Aisha! I'm also navigating the DE 2593 form right now and totally feel your pain about the headache-inducing process 😅 One thing that's really helped me is creating a checklist before I start - gathering all my medical records, previous claim info, and work search documentation in one place first. That way I'm not scrambling to find things while the system is potentially timing out on me! Also, I've found it super helpful to read each question twice before answering - some of them are worded in a confusing way and it's easy to misinterpret what they're actually asking for. The community advice here about being specific rather than vague has been a game-changer too. Hang in there - we're all figuring this out together! Feel free to ask if you get stuck on any particular sections 🤝
Omar Hassan
I went through this exact same thing earlier this year! My exam was scheduled in Sacramento when I'm in LA. Here's what worked for me: I called the medical provider's office directly (not EDD) and explained the hardship. They were actually really understanding and helped coordinate with EDD to find a closer location. The key is to be polite but persistent, and document everything. Also, if you have any medical conditions that make long travel difficult, definitely mention that - they have to consider reasonable accommodations. It took about 10 days but they found me a spot in Orange County instead. Don't lose hope, there are people there who want to help!
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Paolo Bianchi
•This is really encouraging to hear! I'm definitely going to try calling the medical provider directly - that's such a smart approach that I hadn't thought of. Did they give you a direct number to call, or did you just look up the clinic's main number? Also, when you mentioned medical conditions that make travel difficult, did you need to provide any documentation for that, or was just explaining the situation enough? Thanks for sharing your success story - it gives me hope that this can actually get resolved! @Omar Hassan
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CaptainAwesome
•@Omar Hassan Thanks for sharing your experience! That s'really smart to go directly to the medical provider. Quick question - when you called them, did you need your EDD case number or any specific reference numbers to help them locate your scheduled appointment? I want to make sure I have all the right info before I call. Also, did they handle the communication with EDD themselves, or did you still need to follow up with EDD directly? Really appreciate you taking the time to share what worked!
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PrinceJoe
I'm going through the exact same thing right now! They scheduled my IME in Bakersfield and I'm up in Sacramento - it's absolutely ridiculous. I've been reading through all these comments and it sounds like there are actually several good approaches to try. I'm planning to do a combination: email the contact on my examination notice, call the medical provider directly, AND mention the ADA reasonable accommodation angle that @Lilah Brooks brought up. Has anyone had success with multiple approaches at once, or is it better to try them one at a time? Really hoping we can all get this sorted out - the travel burden is just insane when you're already dealing with a disability claim!
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Ethan Campbell
•Hey @PrinceJoe! I'm new here but dealing with a similar nightmare - they want me to travel 8 hours for my exam! From reading everyone's experiences, it sounds like trying multiple approaches simultaneously might actually be your best bet. The success stories seem to come from people who were persistent and used different channels. I'd definitely start with the email to your examination notice contact AND call the medical provider directly on the same day - that way you're covering both the EDD side and the actual clinic side. The ADA reasonable accommodation angle that @Lilah Brooks mentioned sounds really solid too, especially since we re'all dealing with disabilities that make long travel even harder. Good luck and please keep us posted on what works! Solidarity in this bureaucratic mess! 💪
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