Card not received yet - need help contacting customer service

Ugh, I feel your pain. I went through the same thing last month. It's so frustrating when you're waiting on something important like that. Have you tried calling their customer service line?

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/NXjJFZObk3g

Have you checked your mail carefully? Sometimes the card comes in a plain envelope and it's easy to miss. I almost threw mine away thinking it was junk mail lol

This happened to me too. Turns out they had my old address on file 🤦‍♂️ Double-check they have your correct info!

Here's what you need to do: 1. Check your online account (if you have one) to see if the card has been issued 2. Verify your mailing address is correct 3. If it's been more than 10 business days since it was supposed to arrive, call customer service 4. Be prepared with your account number and any relevant info 5. If you can't get through on the phone, try reaching out via social media or email 6. As a last resort, you might need to go to a local office in person Hope this helps! Let us know how it goes.

am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to get our own money??? 🤬

Hey OP, any luck yet? Keep us posted!