Need help getting transferred to DSS tech desk about phone number issue - any tips?

Ugh, I feel your pain. I've been trying to get through to them for weeks about my claim. It's like they're purposely making it difficult 🙄

I actually found a way to get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

Have you tried updating your phone number online? Sometimes that works and you don't even need to call

LOL good luck getting transferred anywhere. I swear they just put us on hold and go to lunch 🍔

Here's what worked for me: 1. Call early in the morning, like 5 minutes before they open 2. Choose the Spanish option (even if you don't speak it) 3. When you get an agent, politely ask to be transferred to English tech support 4. Be super nice and patient It took me a few tries, but I finally got through this way. Hope it helps!

Anyone else notice how they always say 'your call is important to us' but then leave us on hold for hours? 🤡