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One more important tip - whether you use the app or not, I highly recommend checking your EBT account regularly for suspicious transactions. If your benefits are stolen, you need to report it within 10 days to have the best chance of getting reimbursed. California now has a benefit theft reimbursement program, but there are strict timelines for reporting.
my sister got her ebt stolen and they replaced her benefits but it took like 3 months so dont depend on getting it back quick
this happened 2 me 2!!! i got skimmed 4 like $250 and they only gave me back like $220 something. i called and they said it was bcuz of transaction fees from the ATM that they dont replace. did u withdraw any cash from ur ebt? they dont replace those fees
Have you checked if your county has a specific form for contesting replacement amounts? In Sacramento County, we have a "Benefit Replacement Dispute Form" that you can submit if you think the replacement amount was calculated incorrectly. Most counties have something similar. The form typically asks for your transaction history and requires you to mark which specific transactions you're disputing. It's usually processed within 3-5 business days rather than waiting for a regular case review which can take weeks. Also, for anyone dealing with card skimming: immediately change your PIN through the BenefitsCal portal rather than waiting for the new card. Sometimes thieves will continue attempting transactions even after you've reported the card stolen.
If you're really struggling without the extra allotments, make sure you report ALL your expenses on your SAR7 and recertification. A lot of people don't know they can deduct childcare costs, excess medical costs (for elderly/disabled household members), and a homeless shelter deduction if applicable. Also, if your income dropped, report it right away - don't wait for your next SAR7. You might qualify for more regular benefits that way.
This is really helpful advice. I pay $950/month for childcare for my youngest and wasn't sure if that counted. I'll make sure to include that on my next report. Do you know if after-school programs count as childcare expenses too?
Yes! After-school programs definitely count as childcare expenses if they allow you to work or attend school/training. Make sure you have receipts or some documentation. It can make a big difference in your benefit calculation!
just want to add that you should check your EBT card balance regularly using the app or calling the number on the back of your card. sometimes they load benefits without any notification. and ya the pandemic extra benefits are over - my family really misses those too. made a huge difference for us.
had this happen 2x already this year...its gotten so bad. now i just transfer my benfeits to my other account as soon as they hit so theirs nothing to steal. wish theyd fix this problem but they dont care about us
wait what??? you can transfer CalFresh to another account????? i never heard of this before????
UPDATE: I wanted to follow everyone's advice here. I filed the CF 303 form online through BenefitsCal and used Claimyr to get through to a real person at my county office. The worker was super helpful and processed an emergency replacement for 60% of my benefits that will be available when my new card arrives in a few days. The rest will be replaced after the investigation, which she said typically takes 10 business days. Thank you all for your help! This forum literally saved my family from going hungry.
That's amazing news! So glad you got the emergency replacement. Make sure to check your mail carefully for the new card - they come in very plain envelopes that can look like junk mail.
Ruby Knight
I'd like to clarify some information based on the updated California Department of Social Services protocols implemented in 2025: 1. CalFresh benefits CAN still be replaced when stolen electronically, contrary to what some recipients have been told 2. The official replacement process now requires: - Form EBT-2259 ("Request for Benefit Replacement Due to Electronic Theft") - Police report filed within 5 days of discovery - Statement detailing when/where you last used the card - Copy of your EBT transaction history (available on the app) 3. The county has 10 business days to make a determination 4. If denied, you have appeal rights through the state hearing process For prevention, the new enhanced security features include: - Card lock/unlock feature in the EBT mobile app - Biometric verification option (fingerprint/face ID) - Geographic transaction limitations you can set - Purchase amount alerts - Category blocking (prevent ATM withdrawals entirely) I'd recommend setting up all these security features before your benefits arrive. They're all available in the CalFresh EBT app under "Security Settings.
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Maya Diaz
•This is SO helpful, thank you! I just checked the app and found all these security features. I had no idea they existed! I've turned everything on and feel a lot better about tomorrow's deposit now.
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Nina Chan
my caseworker told me to just spend all the benefits on the first day which is what i do every month now. bulk shopping at costco then no worries about theft!!!
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Tami Morgan
•That's actually not ideal advice from a nutrition standpoint. CalFresh is designed to last a full month, and studies show households that spend all benefits at once often experience food insecurity in the final week of the month. Better to use the security features and shop throughout the month to ensure consistent access to fresh foods.
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