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AstroAce

What are the main reasons to get denied unemployment benefits in Washington state?

I'm helping my sister understand why her Washington ESD claim got denied and I'm trying to figure out what the most common reasons are for getting rejected. She worked at a restaurant for 8 months before getting laid off due to slow business, but Washington ESD sent her a determination letter saying she was disqualified. The letter mentioned something about 'not meeting eligibility requirements' but didn't give specifics. What are the typical reasons Washington ESD denies unemployment claims? I want to help her figure out if she should appeal or if there's something we're missing.

There are several common reasons Washington ESD denies claims. The big ones are: not earning enough wages in your base period, being fired for misconduct, quitting without good cause, not being able and available for work, or failing to meet the job search requirements. Since she was laid off, it's probably either insufficient wages or maybe an issue with her work history reporting.

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How do I check if she earned enough wages? She only worked 8 months but made decent money as a server with tips.

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Washington ESD looks at the first 4 of the last 5 completed quarters before filing. Tips need to be properly reported to count toward the wage requirement. If tips weren't reported correctly on her W-2, that could be the issue.

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misconduct is a big one too - even if you think you were laid off, sometimes employers report it differently to Washington ESD. They might have said she was fired for attendance or performance issues instead of being laid off

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That's scary - how would we know if that happened? The restaurant manager told her it was just slow business.

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You can request a copy of the separation information the employer provided to Washington ESD. Sometimes there's a disconnect between what they tell you and what they report.

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Another common reason is not being able and available for work. This means you have to be physically able to work, available for work (not on vacation or dealing with family emergencies), and actively seeking work. Some people get denied because they can't work due to childcare issues or transportation problems without realizing these count as not being available.

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She doesn't have any of those issues - she's definitely able and available. This is really confusing.

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Did she file immediately after being laid off? Sometimes there's a timing issue if you wait too long to file your initial claim.

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I've been through this nightmare with Washington ESD and spent weeks trying to get through to someone who could actually explain the denial. The automated system is useless and the callback system rarely works. I finally used a service called Claimyr that gets you connected to actual Washington ESD agents. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows exactly how it works. It was honestly the only way I could get real answers about my denial.

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Thanks for the tip! How much does something like that cost?

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It's totally worth it when you're stuck like this. Way better than wasting hours on hold or getting hung up on repeatedly.

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I've heard about services like this but never tried one. Did they actually help you understand your denial reason?

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Don't forget about the job search requirements! Even if you're eligible, you can get denied later if you don't do your required job search activities each week. Washington ESD requires 3 job search activities per week and you have to keep detailed records.

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She hasn't even gotten to that part yet since her initial claim was denied. But good to know for later.

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Right, but sometimes the denial notice mentions future requirements too. The determination letter should be pretty specific about the exact reason.

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wage requirements are tricky in washington. you need to have earned wages in at least 2 quarters of your base period and your total wages need to be at least 1.25 times your highest quarter earnings. if she was only working 8 months that might not cover enough quarters

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How do we calculate this? She made good money but the timing might be off.

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You can see her wage history on her Washington ESD account online. It should show exactly what wages they have on file for each quarter.

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Another thing to check - did she quit any jobs in the past 18 months? Even if her most recent job was a layoff, Washington ESD can deny claims if you quit a previous job without good cause. It's called the 'quit issue' and it can affect your whole claim.

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She did leave a job before the restaurant one but it was because of harassment from her manager. Would that count as good cause?

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Harassment can definitely be good cause for quitting, but you have to document it properly and report it to Washington ESD. If she didn't mention that when filing, it could be part of the denial.

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The washington esd system is SO confusing about denials. I got denied initially and it turned out to be because my employer reported wrong information. took forever to get it straightened out

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How did you find out it was wrong employer information?

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Had to get the employer separation report and compare it to what actually happened. Totally different stories.

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Identity verification issues are becoming more common too. If Washington ESD can't verify your identity through their system, they'll deny the claim until you can prove who you are. This happens a lot with people who have moved recently or changed names.

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She hasn't moved or changed her name recently, so probably not that.

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Good, that's one less thing to worry about. The ID verification process is a nightmare when it happens.

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sometimes the denial is temporary while they investigate something. like if there's a question about your work availability or if you were actually laid off vs fired. these show up as 'adjudication pending' first then turn into denials if they don't hear back from employers

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Her claim never showed as pending adjudication - it went straight to denied. Does that mean something different?

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Straight to denied usually means a clear-cut eligibility issue like insufficient wages or obvious misconduct. Less likely to be a communication mixup.

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Whatever the reason, she should definitely appeal if she thinks the denial is wrong. You have 30 days from the date on the determination letter to file an appeal. Don't wait - the deadline is strict and Washington ESD won't extend it.

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Good point about the deadline. How do you file an appeal?

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You can file online through your Washington ESD account or mail in the appeal form. Online is faster and you get confirmation it was received.

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I had a similar situation last year and it was SO frustrating trying to get answers from Washington ESD. Ended up using that Claimyr service someone mentioned earlier and it was a game changer. Finally got connected to someone who could actually look at my case and explain what was wrong. Saved me weeks of trying to call on my own.

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That's the second recommendation for Claimyr. Might be worth trying since we're not getting anywhere with regular calling.

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Honestly, it's the only way to get real help. The regular customer service lines are useless for complex issues like denials.

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Don't forget about voluntary quit issues. If she voluntarily reduced her hours or took unpaid leave at any point, that can affect eligibility even if she was eventually laid off. Washington ESD looks at the whole work history, not just the final separation.

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She did ask for fewer shifts toward the end because business was slow. Could that be an issue?

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Possibly. If Washington ESD sees that as voluntarily reducing work availability, it could affect the claim. Definitely worth asking about during an appeal.

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school attendance can also cause denials. if you're enrolled in school or training programs, washington esd might deny your claim unless you meet specific requirements about being able to work around your class schedule

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She's not in school so that's not it.

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The determination letter should have a specific code or reason listed. What exactly does it say? Sometimes the language is confusing but the actual reason code tells you more about what happened.

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I don't have the letter in front of me but I'll check for a specific code. Thanks for the tip!

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The codes are usually pretty specific - like insufficient wages, misconduct, voluntary quit, etc. That'll help narrow down what you're dealing with.

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Immigration status can also be an issue if you're not a US citizen or permanent resident. Washington ESD has specific requirements about work authorization that can cause denials.

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She's a US citizen so that's not the problem.

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My advice is to gather all her employment records, pay stubs, and any documentation about the layoff before appealing. The more evidence you have, the better your chances. And definitely don't wait - that 30-day deadline is firm.

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Great advice. I'll help her get everything together this weekend.

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Also consider contacting the employer to get their side of the story before the appeal hearing. Sometimes they'll clarify what they reported to Washington ESD.

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Based on everything you've described, I'd bet it's either insufficient wages or an issue with how the employer reported the separation. The fact that she worked at a restaurant with tips makes me think wage reporting might be the culprit. A lot of tip income doesn't get properly reported for unemployment purposes.

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That makes sense. How can we check if her tips were reported correctly?

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Look at her final W-2 from the restaurant and compare it to what Washington ESD shows in her wage history. If there's a big difference, that's probably your answer.

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This is exactly the kind of thing Claimyr helped me figure out. The agent was able to look at my wage records and explain exactly what was missing. Saved me so much time and confusion.

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