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Logan Greenburg

Washington ESD denied my unemployment claim - what are the main reasons this happens?

My Washington ESD unemployment claim was just denied and I'm trying to understand what went wrong. I thought I qualified since I was laid off from my retail job after 8 months, but the denial letter mentions 'insufficient wage credits' and something about not meeting work search requirements. Can someone explain the most common reasons Washington ESD denies unemployment benefits? I want to know if I should appeal or if there's something I missed in my application.

There are several main reasons Washington ESD denies unemployment claims. First is insufficient wage credits - you need to have earned enough in your base period (usually the first 4 of the last 5 completed quarters). Second is voluntary quit without good cause, third is being fired for misconduct, and fourth is not meeting the able and available requirements including active job search.

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How much do you need to earn in the base period? I worked 8 months but it was part-time for most of it.

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You need at least $1,000 in your highest quarter and total wages of at least 1.5 times your highest quarter amount. Part-time work can qualify but the wages might not meet the threshold.

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I got denied first time too and it was because I didn't understand the work search requirements. You have to be actively looking for work and keep detailed records. Even if you're laid off, you still need to show you're available and searching.

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Wait, so even if you're laid off through no fault of your own, you still have to prove you're job searching?

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Yes! Being laid off just means you qualify for benefits, but you still have to meet the ongoing requirements to keep getting them.

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If you're having trouble getting through to Washington ESD to understand your denial, I had success using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Much better than spending hours on hold getting nowhere.

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Is that legit? I've been trying to call Washington ESD for weeks about my denied claim.

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Yeah it's real, they basically call and wait on hold for you then connect you when an agent picks up. Saved me like 3 hours of frustration.

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Another common reason is if you quit your job, even if you think you had good cause. Washington ESD is really strict about what counts as 'good cause' for voluntary separation. Things like personality conflicts with coworkers or just not liking the job don't qualify.

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I was laid off so that shouldn't be my issue. But what counts as good cause if someone does quit?

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Good cause includes things like unsafe working conditions, harassment, significant changes to your job duties or schedule, or domestic violence situations. It has to be something that would make any reasonable person quit.

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Don't forget about the monetary eligibility requirements! You need to have worked in at least two quarters of your base period, not just one. And if you don't have enough regular wages, sometimes they'll look at an alternate base period.

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What's an alternate base period?

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It's the last 4 completed quarters instead of the first 4 of the last 5. Sometimes helps if you were unemployed for a while before your most recent job.

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Right, and you have to specifically request alternate base period calculation if you think it might help your case.

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THE SYSTEM IS RIGGED!! They find ANY excuse to deny claims. I had perfect attendance, stellar reviews, got laid off due to 'budget cuts' and they STILL found reasons to deny me initially. You have to fight everything.

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What was their reason for denying you if you were clearly laid off?

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They said I didn't register with WorkSource quickly enough even though I filed my claim within a week of being laid off. Bureaucratic nonsense.

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If you're denied, definitely appeal within 30 days. I won my appeal even though I was initially denied. The key is providing all the documentation they ask for and being thorough in explaining your situation.

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How long does the appeal process take?

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Mine took about 6 weeks from filing the appeal to getting the decision. If you win, they'll pay you for all the weeks you were denied retroactively.

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Also check if you have any issues with identity verification. Sometimes claims get denied because Washington ESD can't verify your identity, especially if you moved recently or have a common name.

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How would I know if that's the issue?

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It would be mentioned in your determination letter, and you can usually see ID verification requirements in your eServices account.

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Don't overlook the 'able and available' requirement. If you have transportation issues, childcare problems, or health issues that limit when you can work, that can disqualify you even if everything else looks good.

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This is important! I know someone who got denied because they said they could only work certain hours due to childcare.

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Exactly. You have to be available for full-time work during normal business hours unless you're specifically looking for part-time work.

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I used Claimyr too when I couldn't understand my denial notice. The agent explained that I needed to provide more documentation about my layoff. Sometimes the paperwork from your employer isn't clear enough for Washington ESD.

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What kind of documentation did you need to provide?

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A detailed letter from HR explaining the layoff was due to lack of work, not performance issues. My original separation notice was too vague.

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Sometimes it's as simple as not completing your initial claim properly. Did you answer all the questions about your separation reason accurately? Even small inconsistencies can trigger a denial.

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I think I answered everything correctly but maybe I should double-check my application.

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You can usually see your original answers in your eServices account. Look for any questions about why you left your job or when your last day was.

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Another thing - if you worked for multiple employers recently, make sure Washington ESD has wage information from all of them. Sometimes there are delays in wage reporting that can affect your eligibility.

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How do you check if all your wages are reported correctly?

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In your eServices account, look at the wage information section. It should show wages from all your employers in the base period.

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Don't give up! I was denied initially and won on appeal. The hearing officer was way more reasonable than the initial determination. Make sure you have all your paperwork organized and be prepared to explain your situation clearly.

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Did you have to appear in person for the hearing?

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No, it was by phone. Much easier than I expected. Just make sure you're in a quiet place and have all your documents ready.

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If you got denied for insufficient wages, double-check that your employer reported your wages correctly to Washington ESD. I had an issue where my employer messed up the reporting and it looked like I earned way less than I actually did.

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How do you fix wage reporting errors?

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You need to contact your employer first to get them to correct their records with Washington ESD. Then you might need to provide pay stubs as proof.

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The work search requirement trips up a lot of people. You need to make at least 3 job search contacts per week and keep detailed records. Even if you're on temporary layoff, you still need to search unless you have a specific return date within 4 weeks.

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What counts as a valid job search contact?

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Applying for jobs, contacting employers directly, attending job fairs, networking events. Has to be stuff that could reasonably lead to employment.

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And you have to keep records of everything - company names, contacts, dates, method of contact. Washington ESD can audit your job search at any time.

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I had success getting through to Washington ESD using that Claimyr service someone mentioned earlier. The agent walked me through exactly why I was denied and what I needed to do to fix it. Way better than trying to decipher the confusing denial letter on my own.

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I'm starting to think I need to talk to an actual person about this instead of guessing what went wrong.

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Definitely worth it. The denial letters are written in confusing bureaucratic language. An agent can explain it in plain English and tell you exactly what to do next.

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