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Caleb Bell

How can you be denied unemployment benefits in Washington - got disqualified and confused

I just got a letter from Washington ESD saying my unemployment claim was denied. I thought if you lost your job through no fault of your own you automatically qualified. Apparently that's not true? The letter mentions something about 'disqualification' but doesn't really explain what I did wrong. I was laid off from my retail job last month due to store closure. Has anyone else been denied when they thought they should qualify? What are the main reasons Washington ESD denies claims?

There are several reasons Washington ESD can deny unemployment benefits. The most common are: voluntary quit without good cause, termination for misconduct, not being able and available for work, not meeting the work search requirements, or insufficient earnings during your base period. Since you mentioned being laid off due to store closure, that shouldn't be a misconduct issue. Did you have any disciplinary actions before the layoff?

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No disciplinary actions at all. I was a good employee for 2 years. The whole store closed down because the company went out of business.

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Then it might be a base period earnings issue. You need to have earned at least $4,900 during your base period and worked in at least two quarters. Check your monetary determination letter.

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Washington ESD is notorious for denying claims for weird reasons. I got denied initially because they said I quit my job voluntarily, even though I was clearly laid off. Had to appeal and wait 8 weeks to get it sorted out. The system is broken.

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Same thing happened to my cousin! She had to prove she was laid off even though her employer reported it correctly to Washington ESD.

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How did you appeal? I'm thinking I might need to do that too.

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I had trouble reaching anyone at Washington ESD when I got denied last year. Kept calling the main number but could never get through. Then I found out about claimyr.com - it's a service that helps you actually connect with Washington ESD agents. They have this demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Made all the difference for me.

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Never heard of that service. Is it legit? Sounds too good to be true.

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Yeah it's real. I was skeptical too but I was desperate. They basically handle all the calling and waiting for you. Got connected to an agent within a day instead of spending weeks trying to call myself.

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That might be helpful. I've been trying to call Washington ESD for three days straight with no luck.

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Common denial reasons include: failing the work search requirement (you need to make 3 job contacts per week), not registering with WorkSource within 4 weeks of filing, being unavailable for work due to illness or childcare issues, or having earnings that exceed your weekly benefit amount. Also if you turned down suitable work offers.

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I did register with WorkSource but maybe I didn't do the job search thing right? I've been looking for jobs but wasn't keeping detailed records.

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You need to document each job contact in your WorkSource account. Three valid contacts per week minimum. This is probably why you got denied.

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wait so you can get denied just for not doing paperwork right?? that seems harsh

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Unfortunately yes. The job search requirement is mandatory. You have to prove you're actively looking for work and available to accept suitable employment.

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wow ok good to know... i better start keeping better track of my applications

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I got denied because I was taking care of my sick mother and Washington ESD said I wasn't 'available for work.' Even though I was ready to work if I got hired, they said having caretaking responsibilities made me unavailable. It's really strict.

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That's terrible! Were you able to appeal that decision?

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Yes, I appealed and won because I could prove I had backup care arrangements. But it took 3 months to resolve.

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Washington ESD will find ANY excuse to deny your claim. They denied my friend because he took a one-day temp job and didn't report it properly on his weekly claim. ONE DAY of work and they disqualified him for fraud!

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That's actually correct procedure though. Any work or earnings must be reported on your weekly claim, even if it's just one day. Failure to report can be considered fraud.

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Still seems excessive for an honest mistake. The system is designed to trip people up.

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So looking at my denial letter again, it says 'failure to meet work search requirements during week ending X.' I think that's my issue. I was looking for jobs but didn't know about the WorkSource documentation requirement.

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You can appeal that! If you can show you were actually conducting job searches even without proper documentation, you might win. Claimyr could help you talk to an agent about your appeal options.

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Yes, appeal within 30 days of the denial date. Gather any evidence you have of job searching - emails, applications, anything that shows you were looking for work.

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I think a lot of denials happen because people don't understand all the requirements upfront. Like you HAVE to be registered for work with WorkSource, you HAVE to document job searches, you HAVE to report any work or income... it's a lot to keep track of.

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Yeah they really don't explain this stuff clearly when you first file. Wish I had known about all these requirements.

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The initial filing process should warn people about these requirements better. Too many people get tripped up by things they didn't know about.

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Another reason for denial is if you don't respond to requests for information within the timeframe they give you. Washington ESD sends fact-finding questionnaires and if you don't respond within 10 days, automatic denial.

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I don't think I got any questionnaires but maybe I missed something in the mail?

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Check your online account too. Sometimes they send notices electronically and you might not realize it.

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this is all so confusing... how is anyone supposed to know all these rules

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The Washington ESD handbook covers most of this, but you're right that it's a lot to absorb. The key is staying on top of your weekly claims and keeping detailed records.

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Got denied once because I was going to school part-time. They said I wasn't available for full-time work. Had to prove that my classes were online and flexible before they approved my claim.

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I'm not in school so that's not my issue. Definitely seems like the job search documentation is my problem.

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For what it's worth, I used Claimyr again recently when I had questions about my weekly claim reporting. Super easy to use and they got me connected to an agent who cleared everything up. Way better than trying to navigate the phone system yourself.

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How much does that service cost? I'm already broke from being unemployed.

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It's worth checking out their site for details. For me it was totally worth it to avoid the hours of calling and getting disconnected.

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Quick question - can you get denied if you were fired for attendance issues? Asking for a friend who's worried about applying.

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That would likely be considered misconduct, which can result in disqualification. But it depends on the specific circumstances and whether the attendance issues were due to reasons beyond their control.

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Thanks, I'll let them know they should probably talk to someone before filing.

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Update: I found my WorkSource login and sure enough, my job search log is completely empty. That's definitely why I got denied. Going to start documenting everything and file an appeal.

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Good luck with the appeal! Make sure you start doing proper job searches right away and document everything going forward.

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If you need help talking to someone at Washington ESD about your appeal, definitely check out Claimyr. They made the process so much easier for me.

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The whole system seems designed to deny as many people as possible. Like they're hoping you'll just give up and not appeal.

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The requirements exist to ensure benefits go to people who are genuinely unemployed and actively seeking work. But I agree the communication could be clearer.

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I got denied because my base period earnings were just under the minimum threshold. Turns out I needed to work just two more weeks at my previous job to qualify. So frustrating!

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That's awful! Such a small difference but huge impact on your benefits.

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The appeal process isn't as scary as it sounds. You can do it online and you don't need a lawyer for most cases. Just gather your documentation and explain your situation clearly.

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Thanks for the encouragement. I'm going to file my appeal tomorrow and start keeping proper job search records.

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been there with the job search thing. now i keep a spreadsheet with every application, phone call, everything. pain in the butt but better than getting denied

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Smart approach. I'm definitely going to be more organized going forward.

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Final thoughts: most denials are for job search issues, not being available for work, or procedural problems. The good news is many of these can be successfully appealed if you have documentation and can explain your situation. Don't give up after the initial denial.

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Really appreciate all the help everyone. Feeling much more confident about appealing this decision now.

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I went through something similar last year and it's really frustrating when you think you should qualify but get denied. From what I've learned, Washington ESD has gotten much stricter about enforcing all the requirements. The job search documentation requirement trips up a lot of people - you literally have to log every single application, phone call, or contact you make in your WorkSource account. Even if you're actively looking for work, if it's not properly documented in their system, they'll deny you. The appeal process does work though - I know several people who got their denials overturned once they could show they were genuinely looking for work. Make sure to file that appeal within 30 days and start documenting everything from now on. Good luck!

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