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Ryan Kim

Why would my Washington ESD unemployment claim be denied?

I just got a letter saying my unemployment claim was denied and I'm completely confused. I worked for the same company for 2 years until they laid me off last month. I thought unemployment was automatic if you lose your job through no fault of your own. The denial letter mentions something about 'eligibility requirements not met' but doesn't really explain what I did wrong. Has anyone else had their Washington ESD claim denied for what seemed like no reason? I really need these benefits to pay rent.

There are several reasons Washington ESD denies claims. Most common ones are: didn't earn enough wages in your base period, quit your job voluntarily, were fired for misconduct, or aren't actively seeking work. Did you check your quarterly wage report in your online account? That shows if you met the minimum earnings requirement.

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I was definitely laid off, not fired or quit. How do I check the wage report thing?

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Log into your SecureAccess Washington account and look for 'Monetary Determination' or 'Wage and Potential Benefit Information.' It'll show your earnings for each quarter in your base period.

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Another thing to check - did you work in Washington state for the full 2 years? If you worked in another state before moving here, those wages might not count toward your Washington ESD claim. You'd need to file in the state where you earned the most wages.

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I've lived in Washington the whole time, same job for 2 years here.

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Then it's probably not a wage issue. Could be something else on your application that flagged their system.

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Did you maybe put the wrong reason for separation on your application? I made that mistake once - put 'quit' when I should have put 'lack of work' and got denied immediately. The wording matters a lot to Washington ESD.

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I'm pretty sure I selected the right option but now I'm second guessing myself. Can I check what I put on the original application?

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Not sure if you can see the original app, but you can appeal the decision and correct any mistakes. You have 30 days from the date on the denial letter.

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I had trouble getting through to Washington ESD when my claim got denied. Spent weeks calling and either getting busy signals or being on hold for hours. Finally used claimyr.com to get connected to an actual agent who could explain exactly why my claim was denied. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Made the whole process way less frustrating.

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How does that work exactly? Do they charge a lot?

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They help you get through to Washington ESD agents without waiting on hold forever. I was able to talk to someone the same day and get my issue resolved.

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Never heard of this but might be worth trying. The regular Washington ESD phone system is basically impossible.

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Check if your employer contested the claim. Sometimes companies will fight unemployment claims even for layoffs, especially if they're trying to keep their unemployment tax rates low. Washington ESD has to investigate when employers contest, which can lead to denials.

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How would I know if they contested it? The denial letter doesn't mention anything about my employer.

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It might not be obvious from the denial letter. When you call Washington ESD or if you appeal, they should be able to tell you if there was employer input on your claim.

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this happened to me too!! got denied even though I was laid off. turned out I made a typo on my last day of work and it messed up their system somehow. took forever to fix

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Oh no, I hope I didn't make any date mistakes. Did you have to appeal or could they fix it over the phone?

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had to appeal because the phone wait times were insane. but once I got through the appeal process it was approved

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Another possibility - did you have any other income while working that last job? Even small amounts from side gigs or freelance work can sometimes cause issues if not reported correctly. Washington ESD is pretty strict about income reporting.

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I did some Door Dash occasionally but that was months ago, not recently. Would that matter?

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It could if it was during your base period and wasn't reported as wages. But more likely it's something else since you said you were clearly laid off.

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Yeah the gig work stuff can be tricky. Washington ESD treats independent contractor income differently than regular wages.

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The denial letter should have a code or reason listed somewhere, even if it's not super clear. Look for things like 'Voluntary Quit,' 'Misconduct,' 'Insufficient Wages,' or 'Able and Available.' Each one means something different for your appeal strategy.

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Let me look at the letter again more carefully. It's pretty confusing but maybe I missed something important.

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Take a photo of the letter if you need help deciphering it. The codes can be cryptic but they tell the whole story once you know what they mean.

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Whatever you do, don't wait too long to appeal if you think the denial was wrong. That 30-day deadline is firm and Washington ESD rarely makes exceptions. I learned that the hard way on my first claim years ago.

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Good point. How do I start the appeal process? Is it online or do I have to mail something?

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You can appeal online through your SecureAccess Washington account or mail in the appeal form. Online is faster but make sure you explain clearly why you think the denial was wrong.

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Sometimes Washington ESD denies claims during their initial review and then approves them after you provide more information. Don't panic yet - the appeal process exists for a reason and they do reverse decisions when they have better information.

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That's reassuring. I was starting to think I'd never get benefits at all.

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Yeah the initial automated review catches a lot of legitimate claims. The human reviewers during appeals are usually more reasonable.

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Check if you need to complete any job search activities. Even though you just got laid off, Washington ESD requires active job searching from week one. If you haven't been logging job searches, that could be why they denied it.

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Wait, I'm supposed to be job searching already? I thought I had time to file first and then start looking.

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Nope, job search requirements start immediately. You need to be 'able and available' for work and actively seeking employment. Check the WorkSourceWA website for requirements.

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This is a good point. The 'able and available' requirement trips up a lot of people who think unemployment is just automatic.

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I used that Claimyr service someone mentioned earlier when I couldn't get through to Washington ESD about my denial. They got me connected to an agent who walked through my denial reason step by step. Turns out it was just a simple documentation issue that we fixed over the phone.

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That sounds way better than trying to call myself. Did it take long to get connected?

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Much faster than calling directly. I think I got through within a few hours instead of days of trying on my own.

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washington esd is SO PICKY about everything. i got denied twice before finally getting approved. first time was because i put the wrong start date, second time because i didn't understand some question about being available for work. their system is not user friendly at all

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This is so stressful. I just want to know what I did wrong so I can fix it.

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hang in there, once you figure out what they want it gets easier. the appeal process actually worked for me both times

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One more thing to check - make sure your social security number and personal info match exactly across all your documents. I've seen claims denied because someone had a middle initial on their application but not on their ID, or vice versa.

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I'll double check that. Seems like such a small thing to deny someone over.

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It is a small thing, but their computer systems are very literal. Any mismatch can trigger an automatic denial.

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The good news is that if you do win your appeal, they'll pay you retroactively for all the weeks you should have been getting benefits. So don't give up even if this process takes a while.

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That's good to know. I was worried I'd lose out on benefits for these weeks while fighting the denial.

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Nope, if you're ultimately approved they'll back-pay everything you were entitled to. Just make sure to keep filing your weekly claims even while appealing.

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Did anyone mention checking your employer's version of events? Sometimes there's a disconnect between what you think happened (layoff) and what your employer reported to Washington ESD (quit, fired, etc.). That's usually the biggest cause of wrongful denials.

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How would I find out what my employer told them?

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When you call Washington ESD or file your appeal, ask specifically what reason for separation your employer provided. They have to share that information with you.

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Just want to say this thread has been super helpful. I'm in a similar situation and didn't know about half of these potential issues. Thanks everyone for sharing your experiences.

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Agreed, I feel like I have a much better idea of what to look for now.

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same here, bookmarking this for reference

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UPDATE: Just wanted to circle back and say that getting through to Washington ESD using Claimyr really made all the difference. The agent was able to pull up my file and explain exactly what happened. Turned out my employer had reported conflicting information about my separation date. Got it sorted out in one phone call.

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That's awesome! I'm definitely going to try that if I can't figure this out from the appeal paperwork.

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Good to hear a success story. The whole system is so confusing when you're dealing with it alone.

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The most important thing is don't let the denial discourage you from appealing if you know you're eligible. Washington ESD makes mistakes all the time and the appeal process is there to catch them. Document everything and be persistent.

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Thanks for the encouragement. I'm going to gather all my paperwork and file an appeal this week.

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Good luck! Most people who appeal legitimate denials end up getting approved eventually.

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