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Liam Murphy

Why would I get denied unemployment benefits in Washington?

Just got a letter saying my Washington ESD claim was denied and I'm honestly confused about why. I worked at a restaurant for 8 months before they laid me off due to slow business. I thought I did everything right when I filed my claim online but apparently not? The letter mentions something about 'not meeting monetary requirements' but I don't understand what that means. Has anyone else been denied and figured out how to fix it? I really need these benefits to pay rent.

There are several common reasons Washington ESD denies unemployment claims. The monetary requirement means you need to have earned enough wages during your base period (usually the first 4 of the last 5 completed calendar quarters before you filed). You need at least $1,000 in your highest quarter and total wages of at least 1.5 times your highest quarter earnings.

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How do I find out what my base period wages were? I started working in March last year so maybe I didn't work long enough?

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Log into your SecureAccess Washington account and check your wage history. If you started in March 2024, your base period might not include enough quarters of work depending on when you filed.

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Other common denial reasons include quitting voluntarily, being fired for misconduct, not being able and available for work, or failing to register with WorkSource. Did your employer contest your claim or say you were fired rather than laid off?

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No they definitely laid me off, I have the termination letter that says 'reduction in force due to business conditions'. But I haven't registered with WorkSource yet - is that required?

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Yes, you're required to register with WorkSource WA within a certain timeframe after filing. That could be part of your denial issue.

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I had a similar issue last year and spent WEEKS trying to get through to Washington ESD to understand my denial. The phone lines are impossible and the online messaging system is useless. I finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at ESD who could explain exactly why I was denied and what steps I needed to take. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ

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Really? How much does something like that cost? I'm already strapped for cash.

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It's way cheaper than losing weeks of benefits while trying to figure it out yourself. The peace of mind alone was worth it for me.

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I've heard of Claimyr too, my coworker used them when her claim got stuck in adjudication. She said it was super easy to use.

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The monetary eligibility is tricky. I got denied my first claim because I had worked part-time for most of my base period. Even though I was working, I wasn't earning enough in total wages. You can request an alternate base period if your regular one doesn't qualify you.

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What's an alternate base period? And how do I request that?

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It uses the most recent 4 quarters instead of the standard base period. You have to specifically request it when you appeal the denial.

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washington esd is such a mess, they deny people for the stupidest reasons and then make it impossible to appeal or get help. i've been trying to call them for 3 weeks about my own issues

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Right?? The system is so confusing and there's no one to actually explain anything to you.

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This is exactly why I ended up using Claimyr when I had my denial issue. After days of busy signals and dropped calls, I just needed to talk to someone who could actually help.

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You should definitely appeal the denial regardless. You have 30 days from the date on the determination letter to file an appeal. Even if you think the denial might be correct, sometimes there are errors or additional factors that weren't considered.

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How do I file an appeal? Is it online or do I have to mail something?

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You can appeal online through your eServices account or mail in the appeal form. The instructions should be in your denial letter.

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I got denied twice before I figured out the system. First time was monetary, second time was because I hadn't done my job search activities correctly. Make sure you're logging all your job search activities in WorkSource if you reapply.

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Wait, I need to log job search activities even before I'm approved for benefits?

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Yes, you need to start your job search activities immediately after filing your claim, even while it's pending.

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That's correct - you need 3 job search activities per week and they need to be logged in WorkSource WA.

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Another thing to check - did you report any severance pay or vacation payout when you filed? That can affect your eligibility timing even if it doesn't disqualify you completely.

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I did get paid for my last week of work, but that was just regular wages for hours worked. No severance or anything like that.

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been there, the washington esd system makes no sense. they ask for all this info when you file but then deny you for stuff they never explained was required

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Exactly! I answered all their questions honestly but apparently missed some requirements they never told me about.

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If you're sure you meet the work requirements, sometimes the denial is just an error in their system. I had a friend who got denied because ESD had the wrong employer information on file. She had to provide pay stubs and W-2s to prove her wages.

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That's a good point, I should double-check that they have the right employer info. How would I verify that?

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Check the wage history section in your eServices account. If it's wrong or missing wages, you'll need to contact ESD to correct it.

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honestly after dealing with washington esd runaround for months, claimyr was a lifesaver. got through to someone who actually knew what they were talking about and helped me understand exactly what was wrong with my claim

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I'm seriously considering it at this point. How quickly were you able to get through to someone?

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Way faster than trying to call ESD directly. They handle all the waiting and calling for you.

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Don't forget that you can also request a redetermination if you have new information or if there was an error. This is different from an appeal and might be faster in some cases.

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What's the difference between a redetermination and an appeal?

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A redetermination is when ESD reviews the decision with new information. An appeal goes to an administrative law judge. Try redetermination first if you have missing wage info or documentation.

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make sure you keep filing your weekly claims even while you're appealing the denial. if you win the appeal, you can get paid for those weeks, but only if you filed the claims

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Really? I can file weekly claims even though I was denied?

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yep, you should keep filing to protect your right to those weeks if your appeal is successful

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I work at a nonprofit that helps people with unemployment issues. The most common denial reasons we see are: 1) insufficient wages in base period, 2) not registering with WorkSource, 3) voluntary quit instead of layoff, 4) not meeting availability requirements. Which specific reason code was on your denial letter?

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I need to look at the letter again for the specific code. There were so many numbers and codes on it that I got overwhelmed.

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The reason code will help narrow down exactly what you need to address in your appeal. Each code has specific requirements for overturning the denial.

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Also check if you had any other jobs during your base period that might not be showing up in ESD's records. Sometimes wages from small employers don't get reported correctly.

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I did have a short-term job before the restaurant job. Maybe those wages aren't showing up?

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That could definitely be the issue. You'll need to provide documentation of those wages to ESD.

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washington esd denied me 3 times before i finally got approved. each time it was for a different reason that they never explained clearly. the whole system is designed to discourage people from getting benefits

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That's so frustrating! How did you finally get approved?

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had to appeal and provide tons of documentation. took almost 4 months total

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One thing that helped me was getting my former employer to write a letter confirming that I was laid off due to lack of work. Sometimes ESD's records show something different than what actually happened.

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Good idea! I still have a good relationship with my former manager so I could probably get that.

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The key is not to give up. I know it seems overwhelming but most denials can be overturned if you provide the right information. Focus on gathering all your wage documentation, employment letters, and anything else that supports your claim. The appeal process exists for a reason.

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Thank you, that's encouraging. I was starting to think I'd never figure this out.

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You've got this! Take it one step at a time and don't hesitate to get help when you need it.

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if you do decide to use claimyr, i'd recommend doing it sooner rather than later. the longer you wait, the more complicated everything gets with appeals and deadlines

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You're probably right. I've already wasted too much time trying to figure this out on my own.

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exactly, sometimes it's worth paying for help instead of losing weeks of benefits

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