< Back to Washington Unemployment

Victoria Scott

Why was my Washington ESD unemployment claim denied - need help understanding

Got a letter yesterday saying my unemployment claim was denied but I'm completely confused about why. I worked at a restaurant for 8 months until they laid me off due to slow business in December. The denial letter mentions something about 'voluntary quit' but I was definitely laid off, not quit. Has anyone else had Washington ESD get the facts wrong on their claim? I'm not sure what to do next or how to fix this mess.

This happened to my brother last year. Sometimes the employer reports it wrong to Washington ESD or there's miscommunication. You need to appeal the denial ASAP - you only have 30 days from the date on the letter.

0 coins

How do I appeal? Is there a form I need to fill out or do I just call them?

0 coins

You can appeal online through your SecureAccess Washington account or mail in the appeal form. Online is faster.

0 coins

The 'voluntary quit' classification is usually what happens when there's missing information or the employer's version doesn't match yours. Did you get any documentation when you were laid off? Termination letter, final paycheck stub, anything that shows it was a layoff?

0 coins

I have my final paycheck but it doesn't say much. Should I contact my old manager to get something in writing?

0 coins

Yes, definitely try to get written documentation. Even an email from your manager confirming the layoff would help your appeal.

0 coins

I had a similar issue and spent weeks trying to get through to Washington ESD on the phone. Finally used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Worth checking out if you can't get through the normal way.

0 coins

How much does something like that cost? I'm already stressed about money.

0 coins

It's way cheaper than missing out on your benefits. Plus if your claim was wrongly denied, you might be owed back pay from when you first filed.

0 coins

I used Claimyr too when I couldn't reach anyone about my adjudication. Super easy to use and saved me hours of calling.

0 coins

UGH the same thing happened to me!!! Washington ESD is so messed up, they can't even get basic facts right. I was clearly laid off but somehow it got coded as a quit. Took me 3 appeals to get it fixed. The system is broken.

0 coins

Three appeals?? That's insane. How long did the whole process take?

0 coins

Like 4 months total. But I did get all the back pay eventually. Just document everything and don't give up.

0 coins

same thing happened to me

0 coins

Did you get it resolved? What did you do?

0 coins

yeah took a while but got it fixed. just keep calling them

0 coins

For your appeal, you'll want to be very specific about the circumstances of your layoff. Include dates, who told you about the layoff, any witnesses, and emphasize that it was due to lack of work/business reasons, not anything you did wrong.

0 coins

The manager who laid me off isn't there anymore but maybe some coworkers could back me up?

0 coins

Yes, witness statements from coworkers can definitely help. Get them to write down what they remember about the layoffs.

0 coins

This is why I always ask for termination letters in writing. Employers 'forget' details when Washington ESD contacts them later. Sorry you're dealing with this mess.

0 coins

I wish I had known to do that. Live and learn I guess.

0 coins

Don't beat yourself up about it. Most people don't think about unemployment paperwork when they're getting laid off.

0 coins

When you file your appeal, also request a phone hearing rather than just a paper review. That way you can explain your side directly to the appeals judge and answer any questions they have.

0 coins

Is the phone hearing intimidating? I've never done anything like that before.

0 coins

Not really, it's pretty informal. Just be honest and stick to the facts. The judge will ask questions to clarify what happened.

0 coins

Also make sure you keep filing your weekly claims while the appeal is pending, even though you're not getting paid. If you win the appeal, you'll get paid for those weeks retroactively.

0 coins

Really? I thought I couldn't file claims if I was denied.

0 coins

Nope, you should keep filing. It's called 'continued claims' and it protects your right to back pay if you win the appeal.

0 coins

restaurants are notorious for this stuff. they probably told washington esd you quit because then they don't have to pay higher unemployment taxes. its bs but happens all the time

0 coins

That's so frustrating. Why would they lie about it?

0 coins

because their unemployment tax rate goes up if they have too many layoffs. so they lie and say people quit instead

0 coins

Just wanted to follow up on the Claimyr thing - I used them again last week to check on a different issue and it worked great. Way better than sitting on hold for hours.

0 coins

I might try that if I can't get through to appeal. Thanks for the suggestion.

0 coins

One more thing - when you do talk to Washington ESD, ask them to pull the employer's response to see exactly what they reported. Sometimes it's just a checkbox error on their end, not intentional lying.

0 coins

Good idea. I want to give them the benefit of the doubt but this is really stressing me out.

0 coins

Totally understandable. The whole system is confusing and mistakes happen more often than they should.

0 coins

I work in HR and see this all the time. Make sure when you appeal that you specifically state you were laid off due to lack of work, not performance issues. That's the key distinction Washington ESD looks for.

0 coins

Thank you, that's really helpful. I'll make sure to be clear about that.

0 coins

Also mention if other employees were laid off at the same time. That shows it was business-related, not personal.

0 coins

dont give up! I know its frustrating but you deserve those benefits if you were laid off. the system is designed to discourage people but stick with it

0 coins

Thanks for the encouragement. I really need this to work out.

0 coins

Check your determination letter carefully too. Sometimes there are multiple reasons listed for denial and you need to address all of them in your appeal, not just the main one.

0 coins

I'll read it again more carefully. I was so shocked when I first got it that I might have missed something.

0 coins

Yeah, those letters can be confusing. Look for any section that says 'additional information' or 'other factors considered.

0 coins

This exact thing happened to my sister at her retail job. She had to get her former coworkers to write statements saying they all got laid off the same day. Pain in the butt but it worked.

0 coins

How did she contact her old coworkers? Some of mine I only knew at work.

0 coins

She found them on Facebook and explained the situation. Most people are willing to help if you explain what happened.

0 coins

Make sure you file that appeal before the 30 day deadline! That's the most important thing right now. Everything else can be figured out later but if you miss that deadline you're screwed.

0 coins

Yes, I'm planning to file it this weekend. Don't want to risk missing the deadline.

0 coins

I went through this last year and it was a nightmare but I eventually got it sorted out. The key is being persistent and not letting them wear you down. You know what really happened so fight for it.

0 coins

Did you have to get a lawyer or anything like that?

0 coins

No, I handled it myself. Most unemployment appeals don't need lawyers unless it gets really complicated.

0 coins

Document everything from now on - every phone call, every letter, every conversation. If this goes to a hearing you'll want to have a timeline of everything that happened.

0 coins

Good advice. I'll start keeping a log of everything.

0 coins

Hope you get this resolved soon. It's so stressful when you're already dealing with being unemployed and then Washington ESD makes it worse with their mistakes.

0 coins

Thanks, I really appreciate all the advice from everyone here. Makes me feel less alone in dealing with this.

0 coins

Washington Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today