Why am I ineligible for unemployment benefits in Washington?
Just got a letter from Washington ESD saying I'm ineligible for unemployment benefits and I'm completely confused. I worked at a restaurant for 8 months before getting laid off last month due to slow business. I thought I qualified since I lost my job through no fault of my own. The letter mentions something about 'insufficient wage credits' but doesn't really explain what that means. Has anyone else gotten this type of denial? I really need these benefits to pay rent while I job search.
54 comments


Teresa Boyd
The 'insufficient wage credits' usually means you didn't earn enough money or work enough hours during your base period to qualify. Washington ESD looks at the first 4 of the last 5 completed calendar quarters before you filed. Did you work consistently during that time period?
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Landon Morgan
•I started the job in March last year and got laid off in November. So I only worked about 8-9 months total. Does that mean I don't qualify?
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Teresa Boyd
•That might be the issue. You need to have earned at least $1,430 in your highest earning quarter and total earnings of at least 1.5 times your highest quarter amount.
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Lourdes Fox
I had the same problem when I first applied! The wage requirements can be confusing. You might want to check if you qualify under the alternate base period, which looks at the most recent 4 quarters instead.
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Landon Morgan
•How do I request the alternate base period? The letter didn't mention that as an option.
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Bruno Simmons
•You need to contact Washington ESD directly to request they review your claim under the alternate base period. Fair warning though - getting through on the phone is nearly impossible with their call volume.
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Lourdes Fox
•That's so true about the phone situation. I spent weeks trying to get through before I found Claimyr. It's a service that helps you actually reach an Washington ESD agent - they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me so much frustration.
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Aileen Rodriguez
INSUFFICIENT WAGE CREDITS IS THE WORST!! I got denied twice before I figured out they weren't counting some of my wages correctly. Make sure all your employers are properly reporting your earnings to Washington ESD.
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Landon Morgan
•How can I check if my employer reported my wages correctly? I was paid mostly in cash tips.
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Aileen Rodriguez
•Oh no, cash tips that weren't reported on your W-2 don't count toward your wage credits! That's probably why you're short.
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Teresa Boyd
•Actually, tip income should still be reported by your employer and show up on your wage record if they were doing payroll correctly. You can request a copy of your wage record from Washington ESD to see what they have on file.
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Zane Gray
There are other reasons for ineligibility too - did you quit voluntarily, get fired for misconduct, or have any other employment issues? The letter should specify the exact reason code.
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Landon Morgan
•No, I was definitely laid off due to lack of business. The letter just says 'ineligible due to insufficient wage credits' with some numbers I don't understand.
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Zane Gray
•Then it's definitely a monetary eligibility issue. You'll want to appeal this decision if you think there are wages missing from your record or if you want them to consider the alternate base period.
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Maggie Martinez
same thing happened to my brother last year, turns out one of his previous employers never reported his wages properly and that's why he didn't have enough credits
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Landon Morgan
•How did he fix it? Did he have to contact the employer?
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Maggie Martinez
•yeah he had to get pay stubs and W-2s and submit them to Washington ESD as proof of his wages
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Bruno Simmons
The monetary determination process can be really confusing. Here's what you need to do: 1) Request your wage and benefit history from Washington ESD to see exactly what wages they have on record, 2) Gather all your pay stubs and W-2s from the base period, 3) Compare what you actually earned vs what they show, 4) If there's a discrepancy, you can appeal and provide documentation.
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Landon Morgan
•This is really helpful, thank you! How long do I have to appeal the decision?
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Bruno Simmons
•You have 30 days from the date on the determination letter to file an appeal. Don't wait too long because this deadline is strictly enforced.
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Alejandro Castro
•And make sure you keep filing weekly claims even while your appeal is pending! If you win the appeal, you can get benefits for those weeks retroactively.
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Monique Byrd
Restaurant work can be tricky for unemployment because of how tips and wages are reported. Did you work anywhere else during the base period they're looking at?
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Landon Morgan
•I had a part-time job at a retail store for a few months before the restaurant job, but it was only like 15 hours a week.
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Monique Byrd
•Those wages should still count toward your total! Make sure Washington ESD has those earnings included in their calculation.
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Jackie Martinez
I've been through this whole process and the key is getting all your wage information to Washington ESD. The problem is actually reaching someone there to help you. After weeks of busy signals, I used claimyr.com to get connected to an agent who walked me through exactly what wages were missing from my record.
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Landon Morgan
•Did that service actually work for you? I'm getting desperate trying to reach someone at Washington ESD.
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Jackie Martinez
•Yes, it worked great! Instead of calling hundreds of times myself, their system handled it and got me connected to a real person. Worth every penny when you need answers fast.
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Lia Quinn
the washington unemployment system is so broken, they make it impossible to get benefits even when you clearly deserve them. i hate dealing with washington esd
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Haley Stokes
•I feel you but complaining doesn't help solve the wage credit issue. The system has rules and if you don't meet them, you don't qualify. That's just how it works.
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Lia Quinn
•easy for you to say when you're not the one who can't pay bills because of their bureaucratic nonsense
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Asher Levin
Check if you might qualify for other programs too while you're dealing with this. Sometimes people who don't qualify for regular UI can get other assistance.
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Landon Morgan
•What other programs are there? I really need some kind of income support.
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Asher Levin
•Look into WorkSourceWA for job training programs, SNAP for food assistance, and local emergency assistance programs. Not unemployment benefits but can help while you sort this out.
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Serene Snow
I had insufficient wage credits my first time applying too. Turned out I needed to wait a few more months and reapply in a different quarter when more of my wages fell into the base period calculation.
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Landon Morgan
•So you just waited and applied again later? Did that work?
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Serene Snow
•Yep! By waiting 3 months, my higher earning quarters shifted into the base period and I qualified. Sometimes timing is everything with these applications.
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Issac Nightingale
Don't give up! I know someone who got denied initially but then qualified under the alternate base period. The system is confusing but there are options.
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Landon Morgan
•Thanks for the encouragement. This whole process is really stressful when you need the money.
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Romeo Barrett
Make sure you understand the difference between monetary eligibility and separation eligibility too. Sounds like your issue is monetary (not enough wages) rather than separation related (how you lost your job).
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Landon Morgan
•Yes, the letter specifically mentions wage credits, not anything about how I lost the job.
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Romeo Barrett
•Good, that's actually easier to address than separation issues. Focus on gathering your wage documentation and consider the alternate base period option.
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Marina Hendrix
restaurant workers get screwed by this system all the time because of how tips and irregular schedules affect wage reporting
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Justin Trejo
•That's why it's so important to keep detailed records of your earnings and make sure employers are reporting everything correctly.
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Alana Willis
Been there with the insufficient wage credits! The most frustrating part is trying to get someone at Washington ESD on the phone to explain exactly what's wrong. I finally used a service called Claimyr that got me through to an agent in minutes instead of spending days calling. They explained exactly which quarters they were looking at and helped me understand what wages were missing.
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Landon Morgan
•That sounds like exactly what I need. How much does something like that cost?
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Alana Willis
•It was definitely worth it to get answers quickly instead of wasting weeks trying to get through on my own. Check their website at claimyr.com - they have a demo video that shows how it works.
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Tyler Murphy
The key is not to panic. Insufficient wage credits doesn't mean you'll never qualify, it just means you don't qualify right now based on the wages they're looking at. Get your documentation together and explore your options.
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Landon Morgan
•Thank you, that makes me feel a bit better. I was worried I'd never be able to get unemployment benefits.
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Tyler Murphy
•Definitely don't give up! Many people get approved on appeal or by reapplying later. The system is confusing but there are paths forward.
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Sara Unger
Document everything! Keep copies of all your pay stubs, W-2s, and any correspondence with Washington ESD. You'll need this for your appeal if you decide to pursue it.
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Landon Morgan
•Good advice. I'll start gathering all my paperwork tonight.
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Butch Sledgehammer
Also remember that even if you don't qualify for regular unemployment, there might be other assistance programs you qualify for while you're job searching.
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Landon Morgan
•I'll look into those too. Thanks everyone for all the helpful advice!
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Javier Torres
I went through the exact same situation last year! The insufficient wage credits issue is so common, especially for restaurant workers. Here's what helped me: First, request your detailed wage record from Washington ESD to see exactly what earnings they have on file. Then gather ALL your pay stubs and W-2s from the base period they're looking at. I discovered my employer had underreported some of my wages, and once I provided documentation, I qualified. Also definitely ask about the alternate base period option - it uses more recent quarters which might include more of your restaurant earnings. Don't give up, there are definitely options to explore!
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