ESD weekly claim filing system not showing option to file this week - anyone else having issues?
I'm having an issue with filing my husband's weekly claim this morning. He has an active claim that's been working fine up until now, but when I logged in to help him file for this week, the option to file isn't even showing up! His claim status still shows as active and everything else looks normal. He's supposed to file today (Sunday) as usual but the system just isn't giving us that option. We've already tried logging out, clearing browser cache, and even using a different device, but nothing's working. Is the ESD system down or glitched? Anyone else experiencing this problem today? Getting really anxious as we can't afford to miss a week of benefits right now.
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Jade Lopez
omg yes!!!! same here, tried logging in 3 times already and can't find where to submit for this week. thought i was just being stupid and missing something obvious lol. glad (well not glad but you know what i mean) that someone else is having the same problem
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Arjun Patel
•Thanks for confirming it's not just us! Have you tried calling them yet? We're debating whether to wait and see if it resolves or try to get through on the phone tomorrow.
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Tony Brooks
This happened to me last month. There are a few things that could be causing this: 1. System maintenance - ESD sometimes takes the weekly claim filing system offline for updates on weekends, usually late Saturday into early Sunday. Try again later today. 2. Claim review flag - If your husband's claim hit some kind of automatic review trigger, the system sometimes temporarily removes the filing option until the review is complete. This doesn't necessarily mean there's a problem. 3. Benefit year ending - Check if your husband's benefit year is ending. If his claim started exactly a year ago, he might need to file a new claim rather than continuing the old one. 4. Technical glitch - It could just be a system error affecting multiple accounts right now. I'd recommend waiting until this evening to see if it resolves, then try calling first thing Monday morning if you still can't file. Remember you have until Saturday to file for the previous week without it being considered late.
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Ella rollingthunder87
•This is so helpful, thank you! I'm having the exact same issue. My benefit year started in February 2025, so it shouldn't be ending yet. I think it must be maintenance or a glitch. Do you know what time maintenance usually finishes? I'm getting really worried about missing my payment.
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Yara Campbell
its probably just their stupid website being broken again. happens All. The. Time. 🙄 ESD seriously needs to invest in better tech. i bet by tonight it will magically start working again. their systems are always glitching on sundays which is literally the main day people file!!!!
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Isaac Wright
•Yeah their site is the worst! I had this problem 2 sundays ago and just waited till evening and it fixed itself. ESD tech is stuck in 2010 I swear
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Maya Diaz
I'm dealing with the same issue right now. Called the automated claims line at 800-318-6022 and it says there's an "unusually high call volume" (when isn't there?) and disconnected me. So frustrating! I'm going to try again in a few hours and hope the website gets fixed. Does anyone know if there's a way to check if the system is officially down or under maintenance? I looked on the ESD website and couldn't find any announcements about outages.
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Tami Morgan
•I had this exact problem a couple months back. I ended up using Claimyr (claimyr.com) to get through to an ESD agent after trying for days on my own. They have this service that helps you bypass the hold system somehow. There's a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent told me there was a system-wide issue that weekend that prevented weekly filing for some accounts. They fixed it on their end and I was able to file right after the call. Might be worth trying if it doesn't resolve by tomorrow.
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Arjun Patel
UPDATE: Just wanted to let everyone know it's working now! Just successfully filed my husband's weekly claim. Looks like it was some kind of system glitch that got fixed. For anyone else having this issue, try logging in again now.
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Yara Campbell
•just tried and mine is working now too! typical esd... create panic for no reason then magically fix it without any explanation 🤦♀️
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Tony Brooks
Glad to hear it's resolved! For future reference, when this happens again (because let's be honest, it probably will at some point), there are a few official ways to check system status: 1. ESD's Twitter account sometimes posts about known outages 2. The technical support email (esditprod@esd.wa.gov) will sometimes respond with an auto-reply if there's a known issue 3. The recorded message on the main claims line occasionally updates to mention system issues Also remember that even if you can't file on Sunday, you have until Saturday of the following week before it's considered late. So there's usually no need to panic if the system is down for a day.
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Arjun Patel
•This is really helpful info, thank you! I didn't know about checking their Twitter for updates. Will definitely remember these tips for next time there's an issue. And you're right about having until Saturday - I just get anxious because we really depend on that payment coming on time.
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