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Good luck with your new application! The process is pretty straightforward once you get started. Just make sure to file your weekly claims on time once it's approved.
Just want to add that when you file your new claim, they'll also ask about any severance pay or vacation payouts you might have received since your last claim ended. Make sure to have that information ready too, as it could affect your eligibility timing. Also, if you're still working part-time, you might want to calculate roughly what your weekly earnings are so you know what to expect in terms of partial benefits. Washington allows you to earn up to a certain amount before they start reducing your weekly benefit amount.
Congratulations on getting through and getting your claim resolved! Your experience really highlights how frustrating this system is - having to use a third-party service just to reach someone at a government agency that's supposed to help unemployed people is pretty telling. I'm dealing with a similar situation (active claim, pending payments, no visible issues) and have been calling for weeks with no luck. Based on what you learned, it sounds like multi-state employment history is a common trigger for these hidden reviews. Really appreciate you coming back to update us on what worked - gives the rest of us hope that there's actually a solution out there!
Thank you everyone for all the helpful information! I feel much more prepared now. I'm going to start gathering my documents and continue job searching while I wait for my last day. Hopefully I'll find something before then, but at least I know I have options.
I'm sorry to hear about your situation Andre. As someone who works in HR, I can confirm that business closures definitely qualify for unemployment benefits in Washington. Since you've been there for 3 years, you'll easily meet the wage requirements. One thing I'd add that others haven't mentioned - ask your employer if they're providing any severance pay, as this might affect the timing of when your unemployment benefits start. Also, if your company has 50+ employees, they're required to give 60 days notice under the WARN Act, so you might have more time than you think. Keep your chin up - this kind of transition is never easy but you're taking all the right steps!
Update: I FINALLY got through to ESD this morning! Called right at 8am like someone suggested. Turns out my claim has been in adjudication this whole time due to the contractor work I did last year. The agent said they need to verify my earnings from that period. She expedited my claim and said I should see movement within 7-10 business days. Thank you everyone for your help and suggestions!
Great news! The contractor work verification is very common. Make sure to continue filing your weekly claims while you wait, and you should receive all back payments once they complete the verification. If you don't see movement within those 7-10 days, call again and reference the expedite request with the date.
Just went through something similar! Was stuck in "processing" for 8 weeks and it turned out to be an issue with my identity verification that somehow got flagged for manual review even though I'd completed everything online. The automated system never told me there was a problem. Finally got through on the phone and the agent cleared it immediately - all my back payments showed up 3 days later. Definitely keep calling at 8am sharp, that's when you have the best shot at getting through. Also document everything - dates you called, reference numbers if they give you any, agent names. It really helps if you need to call back. Good luck!
NightOwl42
This thread should be pinned as a warning to others. These unemployment benefit guide scams are everywhere and people need to know the warning signs.
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Liam O'Sullivan
•Agreed! I hope this helps other people avoid getting scammed like I almost did.
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NightOwl42
•Your experience and everyone's responses here create a great resource for identifying these scams. Thanks for sharing instead of staying quiet about it.
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Liv Park
Thank you for sharing this experience! These scams are unfortunately very common right now. As someone who's been through the Washington ESD process, I can confirm that legitimate help never requires upfront payment or sensitive personal information. The fact that they contacted you first via text claiming ESD affiliation is a major red flag. For your 6-week adjudication delay, I'd recommend documenting everything in writing through your SecureAccess Washington account and considering the legitimate calling assistance services others mentioned. Your gut instinct to question this was absolutely right - these scammers specifically target people frustrated with the system's delays.
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