Everybody saying call this number or that number... lol has anyone actually gotten through on ANY esd phone lines lately?? The whole system is broken, especially since they laid off half their staff after the pandemic rush ended. I bet OP will still be trying to reach someone next month.

UPDATE: I went to my local WorkSource office this morning with my driver's license and SS card. The staff there were really helpful and called ESD on their direct line. They verified my identity and unsuspended my account while I waited! I was able to log in and file my new claim as soon as I got home. For anyone with the same issue - definitely try the WorkSource office route. Way easier than battling the phone system.

btw something else to know - in the hearing they record EVERYTHING so speak clearly and don't interrupt the judge. i did that in mine and the judge got super annoyed. also have all your dates memorized because they'll ask specific questions about when you started/ended each job. good luck!!

One last thing to prepare for: Even after you address the voluntary quit from Company A using the purge period evidence, they will still examine whether your termination from Company B qualifies you for benefits. Make sure you're also prepared to discuss: 1. The exact reason for your termination from Company B 2. Any warnings you received prior to termination 3. Whether you violated any company policies 4. Any documentation of the termination reason If you were terminated for misconduct, you could still be disqualified regardless of resolving the Company A issue. Misconduct includes things like willful disregard of employer interests, violation of reasonable policies after warnings, dishonesty, etc. However, if you were terminated for performance issues despite your best efforts, inability to meet job requirements despite trying, or business reasons (layoff, reduction in force), these are NOT misconduct and shouldn't disqualify you.

For future reference, I always put WorkSource emails on my priority list and check my account two days before any scheduled appointment. Their system isn't great about sending reminders. I even set calendar alerts a week before, 2 days before, and day of. Seems excessive but has saved me from missing appointments. The reemployment workshops are actually useful for job search resources too!

when i had my worksource thing I showed up to the office in person after not getting emails. turns out they had my email wrong by ONE letter! maybe check if your contact info is correct on file too just to be safe for next time

Hey I just remembered something important - when my card finally came, it was in a super plain white envelope that looked like junk mail! Almost threw it away. Keep an eye out for boring looking mail from "Indiana" (that's where US Bank sends them from for some reason).

Actually just went thru this last month. My advice - call US Bank directly (not ESD) at 855-279-1270. They can tell you exactly when your card was mailed. Mine took 9 business days to arrive. If it's been more than 10 business days, they can cancel that one and expedite a new card to you in 3 days.

btw make sure ur doing ur job search activities EXACTLY right!!! i got denied because i didnt put phone numbers for 2 applications i submitted online. so stupid. had to appeal and it took FOREVER

UPDATE: Just wanted to let everyone know that I was finally able to reach someone at ESD this morning (called right at 8am and only waited about 30 minutes). Turns out there was a discrepancy between my reported work history and what my employer reported. The agent was able to verify my information and override the hold on my claim. She said I should see approval within 48 hours! Thanks everyone for your help and suggestions.

my brother in law got a similar call and was approved the next day! he was so relieved. but then my sister got denied after her adjudicator call. i think it really depends on why you separated from your job.

One more thing to consider - if you're approved, you should receive backpay for all the eligible weeks you've claimed during the adjudication period (minus the waiting week). Make sure all your weekly claims are filed and up-to-date. When you get your determination, it will specify your weekly benefit amount and any backpay you're entitled to. The determination will also explain your appeal rights if you're denied.

is anyone else's payment delayed this week? mine usually hits my account on wednesday but nothing yet today

UPDATE: You guys were right! I checked the portal this morning (about 36 hours after filing by phone) and now it shows my claim was processed correctly. The status finally updated and no longer shows I need to file. Thanks everyone for preventing me from filing twice and causing problems for myself!

Just to clarify for everyone - PFML and regular unemployment (ESD) are different systems with different rules. For PFML, once you submit a weekly certification, it cannot be edited through the online portal. You must call the PFML customer care team to request a correction. A few important points: 1. Be very specific about which week needs correction 2. Have your claim ID ready when you call 3. If the agent says they'll "escalate" it, ask for a ticket/reference number 4. Follow up if you don't see the correction within 5 business days Also, remember that PFML has different eligibility requirements than regular unemployment, so make sure you're still meeting all the criteria for receiving payment for that week.

Update: I just wanted to let everyone know that I was able to get this resolved! I ended up using that Claimyr service, got connected to a PFML agent in about 15 minutes, and they fixed the issue right on the call. The agent told me that this happens fairly often and was a simple fix on their end. My payment should arrive in 3-5 business days. What a relief!

This is a good reminder that there are escalation paths when your claim is stuck. In order of escalation:\n\n1. Regular ESD phone lines (888-318-6022)\n2. Submit a message through your eServices account\n3. Contact your state representative or senator\n4. Contact the governor's office\n\nFor those struggling to get through on the phone, calling right when they open at 8:00 AM often works best. Thursday and Friday tend to have slightly lower call volumes than early in the week.\n\nCongratulations on getting your issue resolved!

Thank you for listing this out! I've been trying #1 and #2 for weeks with no luck. Guess I'll start moving up the chain...

I was in virtually the same boat last year! The key for me was getting through to an actual ESD person. After I finally reached someone (took forever), they were able to see that my claim was just sitting there waiting for an adjudicator assignment. The agent escalated it and I got my determination within a week after that. Keep trying to reach a human!

UPDATE: I finally got through to ESD! Used that Claimyr service mentioned above and was connected to an agent within an hour. The agent confirmed my suspicion - they were waiting for a response from Job B about my separation. The agent noted that my uploaded emails showed good evidence of constructive discharge and flagged my case for expedited review. Should hear something within a week! Thank you all for the advice and support during this stressful time.