Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

That sounds like a solid plan! Since you're 59 now, you have a good opportunity to strategically think about this. One thing to consider is that if you're currently in your peak earning years, even without indexing, your age 60+ earnings might still be high enough to bump out some of those early career years from your top 35. You might want to pull your Social Security statement (available at ssa.gov/myaccount) to see your current earnings record and get a sense of which years might be your lowest. That way you can make a more informed decision about whether working those extra years will meaningfully increase your benefit calculation. Good luck with your planning!

0 coins

This is really helpful advice! I hadn't thought about actually looking at my earnings record to see which years are currently my lowest 35. That makes so much sense - I can probably figure out pretty quickly whether working another year or two would actually replace any of those early years. Thanks for the tip about the ssa.gov portal, I'll definitely check that out before making my final decision.

0 coins

Just wanted to add another perspective on this - I'm a retired HR benefits administrator and helped employees with Social Security questions for 30 years. The indexing system can seem complex, but it's actually quite fair when you understand it. One thing I always told people approaching 60 is to consider not just the raw numbers, but also quality of life. Yes, working past 60 might replace some lower-earning indexed years, but remember that delaying retirement also means fewer years to enjoy your benefits. Also worth noting - if you're still working and haven't filed for Social Security yet, each year you delay past your full retirement age (until age 70), you get delayed retirement credits that increase your benefit by about 8% per year. That's often a better return than trying to squeeze out a few more high-earning years to replace indexed ones. The key is running the actual numbers for your specific situation rather than making assumptions!

0 coins

This is such valuable insight from someone with real experience! I hadn't really considered the delayed retirement credits - 8% per year is actually a pretty good return, especially in today's market. I'm starting to think maybe the focus should be less on trying to optimize every dollar of the AIME calculation and more on the bigger picture of when I actually want to retire and start enjoying life. Do you happen to know if there are any good resources or calculators that can help compare the benefit of working extra years to replace low indexed earnings versus just waiting until 70 to claim for those delayed credits?

0 coins

I've been following this amazing discussion and wanted to add my perspective as someone who just completed this process last month! The "spousal top-off" explanation here is spot-on and so much clearer than anything SSA told me directly. One thing I discovered that might help others: when you call SSA to get those hypothetical benefit calculations that several people mentioned, ask them specifically to run scenarios showing your benefit at different ages AND what your spousal top-off would be in each case. They can actually show you exactly how the numbers work together, which really helped me visualize the trade-offs. Also, I want to emphasize something about the earnings record check that multiple people mentioned - I found THREE missing quarters from a part-time job I had in the early 2000s. My employer had reported the wages but somehow they didn't get properly credited to my account. Getting those corrected added about $35/month to my benefit estimate, which over 20+ years of retirement is actually pretty significant! For timing, I ended up doing exactly what many of you are considering - took my own reduced benefit at 62 while my husband plans to wait until 70. When he files in a few years, I'll get the spousal top-off added automatically. It's working out well so far and gives us income now while maximizing our long-term benefits. This community is truly invaluable for breaking down these complex topics into understandable terms. Thank you all!

0 coins

Thank you so much for sharing your real-world experience! It's incredibly reassuring to hear from someone who just went through this process successfully. The tip about asking SSA to run specific scenarios showing both your own benefit AND the spousal top-off at different ages is brilliant - having those exact numbers side by side would make the decision so much clearer. Your story about finding three missing quarters is exactly why I'm motivated to check my earnings record thoroughly. $35/month might not sound huge, but you're absolutely right that over 20+ years it really adds up! I worked several part-time jobs over the years and I'm now wondering if some of those wages might not have been properly credited. It's also really encouraging to hear that the strategy of taking your reduced benefit early while your husband waits until 70 is working out well for you in practice. That's exactly what I'm leaning toward, and knowing someone has successfully implemented this approach gives me more confidence in the plan. Thanks for taking the time to share these practical insights from your recent experience - hearing the real-world perspective really helps validate all the great theoretical advice this community has provided!

0 coins

This has been such an enlightening thread! As someone who's 57 and just starting to seriously think about Social Security planning, the "spousal top-off" explanation has been a game-changer. Like so many others here, I worked part-time for years while raising our kids, and my husband was the primary earner. What really resonates with me is how this community has made something that seemed impossibly complex feel actually manageable. The key insight that it's not two separate benefits but rather your own benefit "topped up" to reach 50% of your spouse's (if yours is lower) finally makes the whole system make sense to me. I'm definitely going to follow the roadmap everyone has outlined: check my earnings record first, get those hypothetical benefit calculations from SSA, and seriously consider the strategy of taking my own benefit at 62 while my husband delays to 70. The balance between immediate income needs and long-term survivor benefit maximization seems really smart. One thing I'm curious about that I haven't seen mentioned - does anyone know if there are any special considerations for federal employees? My husband works for the government and has both Social Security and a federal pension (FERS), and I'm wondering if that affects any of these spousal benefit strategies. Thank you all for creating such a supportive and informative discussion. This community has turned my Social Security anxiety into actual confidence about planning our retirement!

0 coins

I'm new to this community but reading through your situation has me so frustrated on your behalf - the conflicting information from SSA workers is absolutely inexcusable when families are dealing with grief and trying to secure their disabled children's care. Based on everything shared here, it really sounds like there might be calculation errors in your daughter's case. The fact that so many experienced families have found mistakes with parental deeming rules when survivor benefits are involved gives me real hope for your situation. A few things I wanted to add that might help: When you call to request that detailed income breakdown, don't accept "we don't have that information available" as an answer. They absolutely have the calculations - they just might not want to dig them up. Be persistent and ask to speak with a supervisor if needed. Also, regarding the Pickle Amendment application process - I'd suggest calling your state Medicaid office first to confirm exactly where and how to apply before making any trips. Some states handle it through county offices, others through state agencies directly. Getting the right office from the start will save you time and frustration. One more thing - if you do find calculation errors (which honestly sounds likely based on everyone's experiences here), don't be surprised if it takes multiple attempts to get them corrected. Document everything and don't give up. Your daughter's healthcare depends on these benefits, and you have every right to accurate calculations. You're doing an amazing job advocating for her during such a difficult time. This community clearly has your back, and it sounds like you now have a solid plan of action to fight this properly!

0 coins

Welcome to the community, Monique! Your point about being persistent when requesting those detailed calculations is so important - I realize I've probably been too easily accepting "we don't have that information" as an answer when I should be pushing back and asking for supervisors. I'm definitely going to call our state Medicaid office first to confirm the exact Pickle Amendment application process before making any trips. The last thing I want is to waste time going to the wrong office when we're already dealing with so many time-sensitive issues. Your advice about potentially needing multiple attempts to get calculation errors corrected is both frustrating and helpful to know upfront. At least I'll be prepared for that possibility instead of being surprised if they don't fix it on the first try. Reading through all these responses has completely changed my approach from feeling helpless to having a concrete action plan. Everyone's experiences have shown me that questioning these decisions and demanding proper documentation isn't being difficult - it's being a good advocate for my daughter. Thank you for adding your insights and encouragement. It really helps to know this community has families' backs when navigating these impossible systems!

0 coins

I'm new to this community but wanted to reach out because your story really resonates with me - I'm currently helping my elderly parents navigate similar benefit complications and the amount of conflicting information from different workers is absolutely maddening. What really stands out from reading through all these responses is how many people have discovered calculation errors, particularly with the parental deeming rules when survivor benefits are involved. This gives me so much hope for your situation! The fact that they didn't provide you with a detailed breakdown of their calculations when terminating your daughter's SSI is a huge red flag - as others have mentioned, when agencies are confident in their math, they typically show their work. I'm taking notes from everyone's advice here for my own family's situation: the critical 60-day appeal window, requesting detailed income calculations, contacting Protection & Advocacy organizations, and researching state-specific Pickle Amendment processes. It's overwhelming but having this roadmap from people who've actually been through it is invaluable. One thing that really struck me is how this community has more practical, accurate knowledge than most of the actual SSA workers families are dealing with. That shouldn't be the case, but at least we have each other to share these hard-won insights. Connor, you're being an incredible advocate for your daughter during what must be an incredibly difficult time. Don't let this system's complexity discourage you - it sounds like you now have a solid plan to fight this properly, and there's real reason to hope they made calculation errors that can be corrected. Please keep us posted on how it goes!

0 coins

As someone completely new to dealing with SSA services, this entire thread has been incredibly enlightening! I just started the process of applying for benefits and had no idea that website outages like this were such a regular occurrence. Reading through everyone's experiences and the solutions you've all shared - from Claimyr to backup browser strategies to understanding the timing patterns around benefit processing - it's like getting a masterclass in SSA navigation that I never knew I needed. What really stands out to me is how this community has turned a frustrating technical problem into an opportunity to share so much valuable knowledge. The fact that people are willing to take time to explain workarounds, share specific tools and resources, and even welcome newcomers like me shows what a supportive environment this is. I'm definitely going to bookmark this thread and implement many of these strategies before I run into my own issues. It's disappointing that we need all these workarounds for basic government services, but I'm grateful to have found this community where people actually help each other navigate these challenges. Thanks to everyone who contributed - you've probably saved a lot of people from major headaches down the road!

0 coins

Hi CaptainAwesome, and welcome! I'm also brand new to this community and just starting my SSA journey, so reading your comment really resonated with me. This thread has been like discovering a treasure trove of information I never knew existed! I had the exact same reaction - nobody tells you when you start dealing with SSA that you need to become an expert in system workarounds just to access basic services. The collective knowledge everyone has shared here about timing patterns, backup strategies, and tools like Claimyr is absolutely invaluable. It's the kind of practical wisdom you can only get from people who've actually been through these frustrations themselves. What really impresses me is how quickly this community rallied around Felix's initial problem and turned it into such a comprehensive resource for all of us newcomers. I'm definitely bookmarking this thread too and planning to implement these strategies before I inevitably run into similar issues. It gives me so much confidence knowing there's a supportive community here to help navigate what can be a really overwhelming system. Looking forward to learning alongside you as we both figure out the SSA process!

0 coins

As a newcomer to this community, I'm amazed by how much valuable information has been shared in this thread! I just joined because I'm starting to help my elderly parents navigate SSA services, and this discussion has been incredibly eye-opening. I had no idea that website outages were so frequent or that there were services like Claimyr to help with those terrible hold times. The backup strategies everyone has mentioned - keeping local office numbers saved, setting up accounts on multiple browsers, being aware of timing patterns around benefit processing periods - these are all things I wish I'd known before we started this journey. It's really frustrating that we have to become experts in workarounds just to access basic government services, but I'm so grateful for this community's willingness to share hard-earned knowledge. I'm definitely implementing several of these tips right away and bookmarking this thread for future reference. Thank you all for being so welcoming to newcomers and for turning what started as a frustrating technical issue into such a comprehensive resource. This is exactly the kind of supportive community I was hoping to find when dealing with SSA challenges!

0 coins

I'm so sorry for your loss, Zara. As someone who recently joined this community after losing my spouse, I want to add my voice to confirm what everyone else has shared - yes, COLA increases absolutely DO apply to your survivor benefit estimates while you're waiting to claim them! What struck me most about reading through all these responses is how many people have actually tracked these increases year by year and can provide real numbers. Seeing examples like benefits growing by $400-500 per month just from COLA adjustments over a few years really puts this into perspective for those of us just starting this journey. I'm in a similar situation - trying to decide between claiming early versus waiting, and the knowledge that these benefits are protected from inflation while I take time to make the right decision removes so much pressure. The practical tips shared here about setting up my Social Security account notifications, creating tracking spreadsheets, and setting calendar reminders for COLA announcements are incredibly valuable. Thank you to everyone who shared their personal experiences and specific numbers. For newcomers like me who are feeling overwhelmed by all the decisions we need to make during an already difficult time, this thread has been an absolute lifeline. It's comforting to know there's a community of people who understand what we're going through and are willing to share their knowledge so generously.

0 coins

Welcome to the community, Alexis, and I'm so sorry for your loss. As another newcomer who just found this thread, I wanted to say how incredibly grateful I am to have discovered this wealth of real-world experience and practical advice all in one place. Reading through everyone's personal stories and seeing the actual dollar amounts they've tracked over multiple years has been more educational than any SSA publication I've tried to decipher. The fact that so many people have taken the time to share specific tracking methods, calendar reminders, and spreadsheet approaches gives those of us just starting this journey such a clear roadmap to follow. It's overwhelming to face these decisions while grieving, but knowing there are people here who truly understand and are willing to share their hard-won knowledge makes this process feel much less isolating. Thank you for acknowledging how valuable this thread has been - it really captures what makes this community so special for those of us navigating these difficult waters for the first time.

0 coins

I'm so sorry for your loss, Zara. This thread has been incredibly educational - I had the exact same question when my husband passed last year, and I was getting conflicting information from different SSA representatives. To add to what everyone has shared, I can confirm from personal experience that COLA increases absolutely DO apply while you wait. I've been tracking my estimates since 2023, and my potential survivor benefit at FRA has grown from $2,425 to $2,606 today - that's about $180 more per month just from the COLA adjustments. One thing that really helped me was understanding that the COLA is applied to what's called the Primary Insurance Amount (PIA) - essentially the base benefit your husband earned. This happens automatically every January, regardless of whether anyone is actually receiving payments on that record yet. Since you're 57 with time before you need to decide, I'd recommend setting up that my Social Security account if you haven't already. You can actually see your updated benefit estimates usually by early December each year, which is helpful for planning. I also keep a simple notebook where I jot down the amounts each year - seeing those actual dollar increases makes the concept feel much more concrete. The peace of mind knowing these benefits grow with inflation while you take time to make the right decision is invaluable during an already difficult time. Take care of yourself and don't feel rushed - you have time to make the choice that's best for your situation.

0 coins

Thank you so much for sharing your experience and those specific numbers, Zoe! As someone who is completely new to this community and just beginning to navigate survivor benefits after losing my spouse, it's incredibly reassuring to see so many real examples of how these COLA increases work in practice. Your point about the increases being applied to the Primary Insurance Amount automatically every January really helps clarify the mechanism behind these adjustments. I'm definitely going to set up my Social Security account and start tracking my estimates like you and others have suggested. The notebook approach for jotting down the annual amounts sounds perfect - I think seeing those tangible dollar increases will help make this abstract concept feel much more real and manageable. Thank you for emphasizing that there's no need to rush this decision. As someone feeling overwhelmed by all the choices I need to make during this difficult time, knowing that inflation protection gives me the space to take my time and make the right choice is such a relief.

0 coins

Prev1...5960616263...837Next