Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who just went through this process myself, I can confirm everyone here is absolutely correct - Social Security uses your highest 35 years of earnings, not your last 5 years. I was in a similar situation where I reduced my hours in my late 50s due to health issues and was worried it would tank my benefits. What really helped me was not just looking at the earnings record on ssa.gov, but also understanding that they "index" your older earnings for inflation. So that $15,000 you made in 1985 might be worth $40,000+ in today's calculation. This indexing process ensures your older full-time earnings aren't unfairly penalized compared to recent years. One tip: if you have any years showing zero earnings that you think should show income, definitely contact SSA to get those corrected. Missing or incorrect earnings records can definitely impact your benefit calculation since they need those 35 years of data.

0 coins

Thank you for sharing your experience! The indexing part is really important and not well understood. I had no idea that my earnings from decades ago would be adjusted upward for inflation - that makes such a difference in the calculation. Your tip about checking for zero earnings years is spot on too. I actually found one year from the early 90s that was showing zero when I know I worked that year. Definitely going to get that corrected before I apply. It's reassuring to hear from someone who actually went through this recently!

0 coins

I'm so glad you asked this question because I was told something similar by a family member and it had me panicking too! It's incredible how widespread this misinformation is about Social Security calculations. Just to add one more perspective - I actually spoke with a Social Security representative last month when I had questions about my own benefits, and they confirmed what everyone here is saying. The 35-year calculation has been the standard for decades. They also mentioned that this is one of the most common misconceptions they hear from people approaching retirement age. What's really helpful is that once you create your my Social Security account, you can actually see how different scenarios would affect your benefits. For example, you can see what would happen if you worked a few more years versus claiming early. It's a great tool for planning, especially when you're dealing with health issues like you mentioned. Don't let your buddy's misinformation stress you out - sounds like you're in a much better position than you thought!

0 coins

That's so reassuring to hear from someone who spoke directly with SSA! It really is amazing how this "last 5 years" myth keeps spreading - I wonder where it even comes from originally. I'm definitely feeling much more confident about my retirement planning now. The my Social Security account tool sounds really useful for playing around with different scenarios. I think I'll spend some time this weekend exploring those "what if" calculators to see how a few more months or a year of part-time work might impact things. Thanks for sharing your experience - it's so helpful to hear from people who have actually been through this process recently!

0 coins

As someone who works in retirement planning, I want to emphasize a few key points that haven't been fully covered yet: 1. **Timing matters for maximizing benefits**: If your husband is still working or has other income, he might benefit from delaying his Social Security until age 70 to get delayed retirement credits (8% per year). This would increase the survivor benefit you'd eventually receive. 2. **Consider your filing strategy now**: Since you're both already receiving benefits, this ship has sailed, but for others reading - sometimes it makes sense for the higher earner to delay benefits to maximize the eventual survivor benefit. 3. **Medicare implications**: When you become a widow, you'll need to evaluate your Medicare coverage. If you're on your husband's employer plan as a retiree, you may lose that coverage and need to make decisions about Medicare supplements. 4. **Document everything**: Keep copies of your marriage certificate, both of your Social Security cards, and any military service records if applicable. Having these ready will make the process smoother when the time comes. The survivor benefit is really one of Social Security's most important protections for older Americans - it helps ensure the surviving spouse doesn't face financial hardship on top of grief.

0 coins

This is incredibly helpful information, thank you! I wish I had known about the delayed retirement credits before we both started collecting. We both filed as soon as we were eligible because we were worried about Social Security running out of money (probably influenced by too much news coverage). The Medicare point is especially important - I hadn't even thought about that aspect. We're currently on his retiree health plan from his old job, so I'll need to research what happens to that coverage. Do you have any recommendations for where to get good advice about Medicare supplement plans?

0 coins

I'm in a similar situation and this thread has been incredibly eye-opening! My husband and I are 71 and 68, and I honestly had no idea about most of these details. A few things I'm taking away: 1. Report the death IMMEDIATELY to avoid overpayment issues 2. You have to actually APPLY for survivor benefits - they don't automatically switch you 3. Keep all important documents organized and ready 4. Expect long wait times when calling SSA (that Claimyr service sounds like a lifesaver) One question I haven't seen addressed - if the surviving spouse remarries, does that affect the survivor benefits? I'm happily married and not planning anything, but I'm curious about the rules since I have a widowed friend who's been hesitant to remarry partly because of benefit concerns. Also, thank you to everyone who shared their personal experiences. It really helps to hear real stories rather than just the official policy explanations.

0 coins

Great question about remarriage! The rules depend on your age when you remarry. If you remarry before age 60, you generally lose survivor benefits. But if you remarry at age 60 or later, you can keep receiving survivor benefits from your deceased spouse. Some people choose to wait until 60 to remarry for this reason. Your friend might want to consult with SSA directly about her specific situation since there can be nuances based on when she became widowed and her current age. I'm also learning so much from everyone's experiences here! It's amazing how many important details aren't widely known. I'm definitely going to have a conversation with my husband about organizing all our documents better after reading this thread.

0 coins

I'm also navigating SSI issues as a newcomer here and this thread has been incredibly informative. What strikes me is how many families are dealing with this exact same problem - it seems like there's a real gap in how SSA handles custody changes and ensures benefits follow the child's actual living situation. For anyone starting this process, I'd suggest creating a simple spreadsheet to track everything: dates your child is with you, expenses you cover, medical appointments, therapy sessions, school activities, etc. Having this organized from day one will make the SSA application much smoother. Also, if your custody agreement specifies overnight percentages like 70/30, make sure you have certified copies - SSA will want official documentation. One question for those who have been through this: did any of you face retaliation from the other parent during the process? I'm worried about potential complications with visitation or other custody issues while pursuing the payee change.

0 coins

That's a great suggestion about the spreadsheet - I wish I had started tracking everything systematically from the beginning! Regarding your concern about retaliation, I haven't gone through this process yet but from reading other people's experiences here, it seems like SSA makes decisions based on what's best for the child, not the parents' relationship dynamics. @Carmen Lopez mentioned that SSA doesn t'require the other parent s'permission for the change, which is reassuring. @Julia Hall also noted that you don t need'your ex s cooperation.'I d suggest'documenting any attempts at retaliation too, as that could actually work in your favor if it shows the other parent is putting their own interests above the child s welfare.'The key seems to be keeping everything focused on your child s needs'and living situation rather than the conflict between parents.

0 coins

I'm new to this community but have been following this discussion closely as I'm in a very similar situation. My 13-year-old son with intellectual disabilities receives SSI, but his mother is the representative payee even though he lives with me about 65% of the time following our recent custody modification. Reading through all these responses has given me so much valuable information - especially about Form SSA-11 and the fact that SSA typically prefers to assign payee status to whoever has majority physical custody. I had no idea about the annual Representative Payee Report requirement either, or that SSA can investigate how current benefits are being used. What really resonates with me is how many families are dealing with this exact issue. It seems like there's a systemic problem where SSA doesn't automatically review payee arrangements when custody situations change. I'm definitely going to start documenting everything like everyone has suggested - expenses, overnight stays, medical appointments, therapy sessions - and look into that Claimyr service to actually get through to SSA. Thank you all for sharing your experiences and advice. It's encouraging to know that others have successfully navigated this process and gotten the benefits properly allocated to follow their child's actual living situation. The money should be supporting our kids wherever they spend their time, not just benefiting one parent's household.

0 coins

Welcome to the community! Your situation with 65% custody definitely gives you strong grounds for becoming the representative payee. I'm also new here and have learned so much from this thread - it's eye-opening how common this issue is and how many families are struggling with the same problem. The systematic documentation approach everyone's mentioned seems crucial. I'm going to start that spreadsheet tracking method @Dmitry Popov suggested right away. It s'really encouraging to see that multiple people have successfully gone through this process, even when it seemed daunting at first. One thing that stood out to me from @Julia Hall s advice'is that SSA will investigate the current payee s use'of funds during the process. That seems like it could work in our favor if we can show we re covering'the majority of our children s expenses'while the benefits aren t being'used proportionally. Best of luck with your case - it sounds like you have all the right elements in place with the custody modification and majority physical custody. Keep us updated on how it goes!

0 coins

Just wanted to give a quick update. I called SSA today and spoke with a rep who confirmed what most of you have said. As long as I apply in January WITH January as my benefit month, I can use the annual earnings test for all of 2025. I made sure to specifically tell them I wanted January 2025 as my benefit month, not February. The rep did initially try to set it for February saying "that's our normal procedure" but I politely insisted on January, and they were able to do it. So relieved I don't have to track monthly earnings! Thanks for all your help everyone.

0 coins

Great news! Glad you stood your ground. This will make your year SO much easier, especially with variable income. Make sure to keep track of your annual earnings though - if you do go over the annual limit, you'll need to report it.

0 coins

Congratulations on getting it sorted out! You made the right call pushing for January as your benefit month. I'm a retired SSA employee and can confirm this is one of those rules that even some current staff get confused about, which is why that rep initially tried to set you up for February. One small tip for the year ahead: even though you're using the annual limit, I'd still recommend keeping a simple running total of your earnings throughout the year. Not for monthly reporting, but just so you know where you stand. With variable income, it's easy to lose track and accidentally go over that $25,410 threshold. Also, remember that if you do exceed the annual limit, SSA will ask for overpayment recovery the following year, so it's much better to stay aware and avoid that situation entirely. Enjoy your semi-retirement!

0 coins

Fighting Social Security denial for 18-year-old with dyslexia at non-traditional school - need appeal advice

I'm at my wits' end with SSA right now. My son (18) has been receiving auxiliary benefits on his father's SSDI record since his dad became disabled in 2021. Last month, we received a termination notice saying my son's benefits would stop because he "isn't enrolled in school" - which is completely untrue!My son attends a specialized learning center for students with dyslexia and other learning differences. It's a legitimate educational institution where he goes Monday-Friday from 8:30-3:00. He's receiving individualized instruction in all standard high school subjects and is set to graduate next May (2025). When I called SSA to explain this, the representative said they don't consider it a "qualified educational institution" because it doesn't follow a traditional curriculum structure. I've gathered documentation including:- The center's accreditation information- Teacher credentials and qualifications- His full course schedule and attendance records- Documentation about his IEP and learning accommodationsThe center doesn't participate in standardized state testing because they use alternative assessment methods better suited for students with learning differences.Has anyone successfully appealed a similar situation? What specific documentation helped your case? I only have 60 days to file this appeal and his monthly benefit of $1,350 is crucial for his specialized educational needs. Any advice on what arguments or evidence would be most effective?

That's fantastic news! So happy to hear your appeal was successful. Thanks for updating us - it's helpful for others who might face similar issues in the future.

0 coins

Congratulations on winning your appeal! This is such encouraging news for families dealing with similar situations. Your experience really highlights how important it is to gather comprehensive documentation and not give up after the initial denial. The fact that you got backpay too is huge - that makes such a difference for families who rely on these benefits. Thanks for taking the time to update everyone with the successful outcome and the specific steps that worked. This thread is going to be incredibly valuable for other parents navigating SSA's confusing policies around non-traditional schools.

0 coins

Prev1...403404405406407...837Next