Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm new to this community but facing a similar situation. My estimate dropped by $89/month last week and I'm 18 months from retirement. Reading through these responses, it seems like this is unfortunately more common than it should be. What I found helpful was creating a spreadsheet to track my monthly estimates so I can identify patterns. I've also started taking screenshots of my benefit estimates each month as documentation. The suggestion about checking the detailed Retirement Estimator is great - I just tried it and got a different result than the quick estimate on my main account page. It's frustrating that something so important for retirement planning can be this unreliable, but at least knowing it's a widespread issue helps with the anxiety.

0 coins

Welcome to the community! Your idea about creating a spreadsheet to track monthly estimates is brilliant - I wish I had started doing that earlier. The screenshot documentation is also smart in case you need to show SSA the discrepancies later. It's reassuring to know I'm not alone in dealing with this frustrating issue. Did the detailed Retirement Estimator give you a higher or lower amount than your quick estimate? I'm curious if there's a consistent pattern with which calculator tends to be more accurate.

0 coins

I'm experiencing the exact same issue! My estimate dropped by $156/month about 6 weeks ago with no changes on my end. I'm 62 and planning to retire at 66, so this is really concerning for my financial planning. After reading all these responses, I'm realizing this might be more of a systemic issue with their estimation system than something specific to individual accounts. I'm definitely going to try the detailed Retirement Estimator that StarStrider mentioned and start documenting my estimates monthly like PaulineW suggested. It's frustrating that we can't rely on these tools for accurate retirement planning, but I'm glad to see I'm not the only one dealing with this. Has anyone had success getting a clear explanation from SSA about why these fluctuations happen so frequently?

0 coins

My brother just went thru this! Something no one mentioned yet - he had to decide about Medicare Part D (prescription drug coverage) when he turned 65 even though he already had Medicare from SSDI. Apparently there's some special enrollment period when you turn 65 even if you already have Medicare!

0 coins

This isn't quite accurate. If she already has Medicare Part D prescription drug coverage through SSDI, nothing changes at 65. There's no special enrollment period needed. She can change plans during the annual Open Enrollment (Oct 15-Dec 7) like anyone else, but there's no requirement to do anything with Part D specifically at 65 if she's already enrolled through SSDI.

0 coins

Just wanted to add something important that might affect your sister - if she's working at all while on SSDI (even part-time under the SGA limits), she should be aware that the earnings test for retirement benefits works differently than SSDI work rules. Once she converts to retirement benefits at her FRA (67 for someone born in 1960), there's no limit on how much she can earn from work. But if she decides to take early retirement before her FRA, different earnings limits would apply. Since she's only turning 65 this year and her FRA is 67, she'll continue on SSDI for two more years with the same work restrictions until the automatic conversion happens.

0 coins

Yuki Ito

That's a really good point about the earnings rules! I'm new to understanding all this but that seems like an important distinction. So if someone on SSDI is doing any work under the substantial gainful activity limits, they'd actually have MORE freedom to work once they convert to retirement benefits at their FRA? That could be a silver lining for people who want to continue working part-time in their later years. Thanks for explaining that - I never would have thought about the difference between SSDI work rules and retirement benefit work rules!

0 coins

By the way, it's worth checking if your state has any supplemental programs to offset the WEP reduction. A handful of states have recognized how WEP hurts their public employees and created special supplemental benefit programs. I know Colorado, Massachusetts, and Ohio have something like this. Might be worth asking your HR department if there's anything similar in your pension system.

0 coins

I've never heard about states offering supplements to offset WEP. That's really interesting! I doubt my state (Nevada) does this since I've never heard it mentioned in any retirement seminars, but I'll definitely ask about it at our next pension meeting. Thanks for the tip!

0 coins

Carmen, regarding your question about working part-time in a SS-covered job to get more substantial earnings years - it can be worth it, but you'd need to run the numbers carefully. Each additional year of substantial earnings reduces your WEP penalty by about 5% of the maximum reduction. So going from 12 to 15 substantial years would save you roughly $94/month ($627 × 15%). The substantial earnings threshold for 2025 is expected to be around $31,275, so you'd need to earn at least that much in SS-covered employment for the year to count. If you can find part-time work that pays well enough and you're physically able to do it for a few years, it might make financial sense - especially since you'd also be earning additional SS credits that increase your base benefit amount. Just remember that your state pension system might have restrictions on working after retirement, so check those rules first. Some systems reduce your pension if you work for another government entity or work too many hours.

0 coins

This is really valuable information, thank you Jade! I hadn't thought about the math this way - $94/month extra for the rest of my retirement could really add up over time. That's over $1,100 per year. You make a great point about checking pension system restrictions. I know our state system has some rules about "return to work" but I'm not sure if they apply to private sector employment or just government jobs. I'll definitely need to clarify that with HR before making any decisions. One more question - do you know if those substantial earnings years have to be consecutive, or can they be scattered throughout your career? I'm wondering if picking up some consulting work or seasonal employment might be a viable option to gradually build up those years.

0 coins

Social Security recalculation nightmare - PIA amounts reduced without processing center review

I'm dealing with a complete mess trying to get my Social Security benefit calculated correctly. My PIA (Primary Insurance Amount) was initially shown at one amount, then got reduced when I filed over the phone. I was promised it would be recalculated, but that never happened. The worst part? I lost most of my 2024 COLA increase, and despite having higher earnings last year, my benefit amount didn't increase at all. When I checked my online account, it showed my application was both "evaluated" and "approved" ON THE SAME DAY! When I went to my local SSA office, the representative was shocked and told me my application was never sent to the processing center for proper calculation before approval - which she said was absolutely required. She advised filing for a non-medical reconsideration to force it through the proper channels. I filed the reconsideration about a month after my benefit award. When I checked back 6 weeks later, a different rep said their system showed it was at the processing center. However, my online account shows NOTHING about this reconsideration, even three months later. And now I can't even see my earnings statement online because it says I'm receiving benefits! I wish I could have delayed filing until this mess was sorted out, but I had already committed to retirement. Has anyone else dealt with a non-medical reconsideration for benefit calculation errors? Any idea how long this typically takes or what else I should be doing?

Something critical to understand: there are strict time limits on retroactive adjustments for benefit calculation errors. Under Social Security regulations, if your reconsideration is successful, they can only pay you retroactively for 12 months from the date you filed the reconsideration. I'd recommend sending a certified letter to both your local office AND the processing center (ask your local office for the address) stating that you're inquiring about the status of your reconsideration filed on [exact date]. Reference your claim number and explicitly state that you're concerned about potential retroactive payment limitations if the review isn't completed promptly. This creates a paper trail showing you've been actively pursuing resolution, which can be important if you later need to argue for extended retroactive payments.

0 coins

I had no idea about this 12-month limitation! Thank you for this crucial information. I'll definitely send those certified letters this week. Do you think I should also mention the specific dollar amount difference between what I'm receiving and what I believe I should be receiving based on the original estimates?

0 coins

Yes, absolutely include the specific dollar amounts! Be as precise as possible - "My PIA was originally calculated as $X on [date] as shown on my Social Security Statement, but was reduced to $Y when benefits were approved without processing center review." Include copies (never originals) of any statements or letters showing the higher amount. The more specific you are, the harder it is for them to dismiss your claim.

0 coins

I'm going through something very similar right now! Filed for retirement benefits in January and my PIA dropped significantly from what was shown on my annual statement. Like you, my online account showed "evaluated" and "approved" on the same day, which seemed suspicious. I've been waiting 2 months since filing my reconsideration and it's incredibly frustrating. Reading through all these responses has been really eye-opening - I had no idea about the SSA-795 form or the 12-month retroactive payment limitation that Sophie mentioned. The advice about keeping detailed records and getting congressional help if needed is something I'm definitely going to follow. It's reassuring to know others have successfully gotten through this process, even though it takes way longer than it should. Thanks for posting this - sometimes you feel like you're the only one dealing with SSA's mistakes, but clearly this is a widespread issue with their auto-adjudication system bypassing proper review.

0 coins

Just a WARNING about those appointments - don't assume the first person you talk to knows everything!! I got completely wrong info at my first appointment and made a HUGE mistake with my claiming strategy. Make sure you talk to a TECHNICAL EXPERT not just a regular service rep. Ask specifically for someone who specializes in survivor benefits!! And take notes of EVERYTHING they say.

0 coins

That's a really good point - I'll definitely ask for a technical expert who specializes in survivor benefits. I'll also take detailed notes and maybe even record the conversation if they allow it. Thank you for the warning!

0 coins

I'm new to this community but going through a similar situation with my late husband's benefits. One thing I learned that might help - when you schedule your appointment, try to get the earliest time slot possible in the day. The staff tends to be more focused in the morning and the computers are less likely to have issues. Also, I'd recommend calling ahead to confirm what specific documents they need for your exact situation since requirements can vary slightly based on your circumstances. Another tip - bring a simple one-page summary of your key dates (birth date, marriage date, divorce date, ex-spouse's death date) and your specific questions written down. It helps keep the appointment on track and ensures you don't forget to ask something important. Good luck with everything!

0 coins

Prev1...335336337338339...836Next