Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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  • Connect you to a human agent at the SSA
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lilah Brooks

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did u try calling right at 8am? thats what my neighbor said worked for her but i just did the wait in line thing

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Alice Coleman

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I tried the 8am thing FIVE times!!! Still got the "high call volume" message and disconnected. The entire system is BROKEN by design!

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Sofia Price

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Update: I finally got through! Used a combination of the advice here - called at exactly 8:00am and kept pressing 0 when the automated system started talking. Was on hold for 45 minutes but actually spoke to a person! Have an appointment for next Tuesday for both the name change and benefits consultation. For anyone else struggling with this issue - persistence and early morning calls seem to be key. I'll update again after my appointment to let you know how it goes with the ex-spouse benefits questions. Thanks everyone for your help!

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Owen Jenkins

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Great news! For your appointment, make sure to bring: - Current photo ID - Birth certificate - Divorce decree showing date of divorce - Marriage certificate showing you were married 10+ years - Recent W-2s or tax returns (last 2 years) This will give the claims specialist everything needed to process both requests efficiently.

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Evelyn Rivera

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Excellent! One extra tip for your appointment: Ask them to run a "What If Divorced Spouse" calculation that shows you the exact benefit amounts for claiming at different ages. This will help you make an informed decision about whether to take reduced benefits now or wait until your FRA for the maximum divorced spouse amount.

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Omar Zaki

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Just wanted to add - make sure you're using the 2024 earnings limit for survivor benefits at age 60, which is $22,320. Sometimes people use the wrong limit by mistake. And remember that only earned income counts - not investments, pensions, etc.

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Yes, I'm using the correct limit for 2024. My earnings from my part-time job will be $22,339, which puts me $19 over. I don't have any other income that would count toward the limit.

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Freya Andersen

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WAIT! If you're only claiming in November, isn't there some kind of first-year rule where they look at your monthly earnings instead of annual? I feel like there was something special about the first year you claim benefits...

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Ravi Patel

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You're thinking of the Grace Year rule, but the original poster already mentioned that the monthly calculations wouldn't help because their earnings are higher in November/December (the months they're claiming benefits). The monthly limit would be $1,860, and if they earn more than that in those months, the Grace Year provision wouldn't be beneficial in this case.

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The STUPID thing is they don't even tell you when they're holding your payment! i had to figure it out myself when the money didn't show up. so annoying! You should defintely postpone filing until after your big project if possible!!!!

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Thanks everyone for the advice! I'm going to try three things: 1. Talk to my employer about spreading that project payment across May/June 2. If that doesn't work, I'll delay filing until July 3. I'll definitely call SSA to confirm my plan using that phone service someone mentioned It's frustrating how complicated this all is, but I really appreciate all the help figuring it out!

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Rajan Walker

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Good plan. Just remember that if you do end up having a benefit withheld due to earnings, it's not gone forever. The adjustment at FRA will help make up for it. Good luck with your retirement planning!

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Kristian Bishop

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my aunt did almost exactly what ur doing. she took her benefits at 65 and her husband waited till 70. they said it worked great for them because they got some income sooner but still maximized his benefit which was the bigger one. seems smart to me

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Eva St. Cyr

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To follow up on my earlier comment, when your wife files, SSA should automatically determine which is higher - her own reduced retirement benefit or her reduced spousal benefit. However, there's an important timing consideration here. Since you haven't filed for your own benefits yet, your wife can only get her own retirement benefit initially. Once you file next month, SSA should automatically recalculate to see if she qualifies for an additional amount as a spouse. This happens because spousal benefits can't be paid until the primary worker (you) has filed. This two-step process sometimes gets overlooked in the system, which is why having records of everything and following up is crucial. I'd suggest calling SSA or using the Claimyr service someone mentioned about 30 days after you file to ensure the spousal calculation was properly processed.

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This is really helpful information. So if I understand correctly, she should apply for her retirement benefits now, and then after I file next month, SSA should automatically check if she qualifies for additional spousal benefits? Does she need to file anything additional after I apply, or is this supposed to happen automatically?

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Eva St. Cyr

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It should happen automatically, but the keyword is "should." Given SSA's current staffing issues and backlog, things that should be automatic sometimes fall through the cracks. When you file next month, I'd recommend specifically mentioning that your wife is already receiving benefits and you want to ensure her spousal benefits are evaluated. Then follow up in 30-60 days if you don't see any changes to her payment amount. Documentation and persistence are your best tools when dealing with SSA.

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Daryl Bright

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Since you mentioned you're reaching your FRA in November, you don't need to worry about the earnings limit for December. If you had been under FRA, the SSA would apply a monthly earnings test for the months before you reached FRA in the year you reach FRA. But since you'll be at FRA, you can earn any amount in December without affecting your benefits. Just make sure when you apply that you correctly report your expected December earnings from your job before retirement.

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Caden Turner

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That's great news about the earnings limit! I was worried about that since I'll get a final paycheck plus unused vacation time paid out in December. Sounds like that won't affect my benefits since I'll be at FRA.

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McKenzie Shade

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To summarize what everyone has shared: 1. Apply in October for benefits to start in January 2. Request January as your benefit start month (which pays for December) 3. You'll receive payments on the 3rd Wednesday of each month (based on your birth date) 4. Your December earnings won't affect benefits since you'll be at FRA 5. Apply online at ssa.gov for the easiest process 6. Have your birth certificate, tax documents, and bank info ready Good luck with your retirement!

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Caden Turner

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Thank you so much for summarizing everything! I feel much more confident about the process now. I'll start gathering my documents this weekend and plan to submit my application mid-October. Really appreciate everyone's help!

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Raul Neal

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just curious did you collect on your own record before switching to your ex's survivor benefits? i heard you can switch back and forth to get the best deal but never understood how that works

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Jenna Sloan

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You're referring to a strategy where someone could claim one type of benefit and later switch to another. For example, a person could claim a spousal or survivor benefit first, allowing their own retirement benefit to grow until age 70, then switch to their own (now larger) retirement benefit. However, this flexibility was largely eliminated for most people by the Bipartisan Budget Act of 2015, with some exceptions for specific groups. The rules are complex and depend on birthdate and specific circumstances.

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Heather Tyson

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Thanks everyone for all the helpful responses! I understand much better now. It seems clear that my survivor benefits from my ex-husband will end with me and can't transfer to my new spouse. We'll make sure to look into maximizing my fiancé's benefits when the time comes. I appreciate all of you taking the time to explain this!

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Noland Curtis

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Glad we could help clarify things. One additional suggestion - make sure your fiancé understands the eligibility for Social Security disability (SSDI) as well, since he's not yet retirement age. If any health issues arise before he reaches full retirement age, knowing the SSDI process could be beneficial. Wishing you both happiness in your new chapter together!

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Yara Sabbagh

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I'm really confused about all this WEP talk. I thought WEP only applied to people who didn't pay into Social Security enough quarters? Or is that the other one... GPO? I get them mixed up. My husband worked for the railroad and I know his pension affected something with my benefits but I can never remember which is which...

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StarSailor

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You're confusing WEP and GPO. WEP (Windfall Elimination Provision) reduces your OWN Social Security benefit if you worked in jobs where you didn't pay Social Security taxes (like some government or foreign jobs) AND also worked enough in SS-covered jobs to qualify for benefits. GPO (Government Pension Offset) reduces spouse/survivor benefits if you receive a pension from non-covered government work. The railroad retirement system has special coordination with Social Security that works differently from either of these provisions.

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Miguel Ramos

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The good news with the WEP reform proposals is that there seems to be bipartisan support for some kind of fix. The bad news is that they've been trying to fix it for years with no success yet. For those wondering about the status, there are currently multiple bills in Congress addressing WEP reform. Some call for full repeal, others for a modified formula that's less punitive. Most include some retroactive payments for those already affected, though likely not full retroactive amounts going back years. I think it's smart that you delayed benefits to age 72 regardless of what happens with WEP reform. That 40% increase for delaying claim from 67 to 72 is substantial and would help offset the WEP reduction even if reform never passes.

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Yes, that was my thinking at the time - that delaying would at least partially offset the WEP reduction. What I didn't anticipate was potentially getting both the full non-WEP amount AND the delayed credits if reform passes. That would be a significant windfall for me and others in similar situations. Do you happen to know which specific bill has the most support currently? I'd like to contact my representatives about it.

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Miguel Ramos

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The Social Security Fairness Act (H.R. 82 in the last Congress) had the most co-sponsors, but there are other bills with different approaches too. The Ways & Means Committee has also discussed compromise solutions. Best approach is to contact your rep and express support for WEP reform generally rather than a specific bill, since the final solution might be a compromise version.

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Donna Cline

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Since you mentioned this was from the 1980s, there's an important time limitation to be aware of: Social Security generally has a 3 year, 3 month, and 15 day time limit for correcting earnings records. HOWEVER, this limit doesn't apply if the error is due to fraud, intentional misrepresentation, or clerical error by SSA. Given that they mentioned a note on your record, it sounds like they've already determined this falls under one of those exceptions. The best approach is to visit your local office with any documentation you might have (old tax returns, etc.). If you can't locate documentation, they can sometimes verify through employer records, especially for government positions like law enforcement.

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Emma Morales

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I had no idea about that time limitation! Thank goodness they're making an exception. I'll try to gather whatever documentation I can find, but after so many decades, it might be difficult.

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Kelsey Hawkins

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Update your address with SSA if you've moved recently! I learned this the hard way - they were trying to send me documents about my earnings correction but had my old address. Almost delayed my whole case by months!

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Emma Morales

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Good reminder - I did move last year and I'm not sure if I updated my address with them. I'll make sure to check that when I finally get through to someone.

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Sarah Jones

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Just wanted to say I'm in my 80s now and one thing I've learned - the peace of mind from having steady income sooner rather than later is worth a lot. Numbers on paper don't always capture the real-life value of financial security during these years.

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Alicia Stern

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So true! My aunt always says she wishes she hadn't spent so much time worrying about maximizing every dollar and just enjoyed her retirement more.

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Gabriel Graham

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I notice you mentioned covering Medicare costs - just to clarify, if you're approaching FRA, Medicare enrollment is separate from Social Security benefits. You'll want to sign up for Medicare at 65 regardless of when you claim SS benefits to avoid late enrollment penalties. If you're already on Medicare, the premiums can indeed be deducted from your SS payment once it starts, which many find convenient. Also, while family longevity is important to consider, don't forget to factor in your own health status and financial needs when making this decision. Statistics are helpful guides, but your personal situation should drive the final choice.

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James Martinez

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Thank you for the Medicare clarification! I turned 65 last year and am already enrolled in Medicare, so the premiums are being paid separately right now. Having them automatically deducted would definitely be more convenient. And you're right about personal health - while my family tends to live long, I do have some health concerns that might affect my own longevity.

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CosmicCrusader

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Just to provide a bit more clarity on the technical side: Under current law, the WEP reduction is capped at no more than 50% of your husband's non-covered pension (his state pension). So sometimes the actual reduction is less than the maximum WEP amount I mentioned earlier. Also, remember that for GPO, the current reduction is 2/3 of his government pension amount. So when calculating potential benefits after a repeal, you'd need to add back that reduction to see the full impact. One other point - while many commenters are skeptical about legislative action, there has been more bipartisan support recently due to teacher and first responder advocacy groups pushing hard for these changes. The proposed Social Security Fairness Act has gained significant traction in the current session.

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Omar Zaki

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Thank you for the additional details. The 50% cap on WEP reduction is interesting - I didn't know that. His state pension will be around $2,800/month, so I guess that means his WEP reduction couldn't be more than $1,400 anyway? I'm trying not to get my hopes up too much about the legislation passing, but it would certainly be life-changing for us and many others in similar situations if it does.

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Chloe Robinson

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my friend's husband was in same situation exact situation and they got so confused they hired a financial advisor just to figure out all this GPO/WEP stuff!!! cost them $500 but they said it was worth it just to understand what they'd actually get. might be worth considering if you can afford it

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Diego Flores

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That's not a bad suggestion, but be careful about who you hire. Look specifically for advisors who specialize in federal/state retirement systems and have experience with WEP/GPO calculations. Many general financial advisors don't fully understand these complex provisions.

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